Audio stopped working

System Details Report


Report details

  • Date generated: 2026-05-20 18:40:44

Hardware Information:

  • Hardware Model: Micro-Star International Co., Ltd. MS-7E59
  • Memory: 32.0 GiB
  • Processor: AMD Ryzen™ 7 9700X × 16
  • Graphics: AMD Ryzen™ 7 9700X
  • Disk Capacity: 1.5 TB

Software Information:

  • Firmware Version: 2.A40
  • OS Name: Zorin OS 18.1 Core
  • OS Build: (null)
  • OS Type: 64-bit
  • Windowing System: Wayland
  • Kernel Version: Linux 6.17.0-29-generic
    Onboard Device
    Reference Designation: Realtek ALC1220
    Type: Sound
    Status: Enabled
    Type Instance: 1
    Bus Address: 0000:78:00.6
    after running updates to Zorin 18.1 my sound stopped working.
    I have been building PCs since before IBM came out with there first PC, but I am new to Zorin.
    Please help a tired old man.

Some quick suggestions to try from another “old” computer user relatively new to Zorin.

Look and see if there are any additional drivers available: settings/system/software updates then the settings cogwheel that appears after it checks for updates, then the additional drivers tab (it’s more well hidden in 18.1 than it was in 17!)

Perhaps try a somewhat older Kernel from the advanced option grub menu choice.

Try xorg instead of wayland.

Hello and welcome,
you can test by booting with older kernel, like this

  1. Reboot your system and hold the Shift key (or press Esc ) repeatedly to access the GRUB boot menu .
  2. From the grub screen, you can go to the Advanced options
  3. Here, you can see the available kernels to boot into. Choose the older one (without recovery option)
  4. Making older kernel the default if all is ok for you

with terminal edit the file

sudo nano /etc/default/grub 

add the following lines to it:

GRUB_DEFAULT=saved
GRUB_SAVEDEFAULT=true

And then [update grub with:

sudo update-grub

Welcome to the Forum!

Are Secure Boot and Fast Boot in BIOS disabled?

Can You remember what Updates that were?

Thank you.
You were right. They keep things well hidden.
But I managed to follow your instructions and fixed the problem.

1 Like

There have been so many updates, especially since Zorin 18.1 that I seldom pay attention. I just click the update button.