Can't run software updater without error

I have been trying to resolve this problem for weeks to no avail. Can someone please help? I'm stuck in the Zorin OS 18 hole

Here is the code I run: sudo apt update

Here is the result:

Hit:1 https://brave-browser-apt-release.s3.brave.com stable InRelease                                                                                                           
Hit:2 http://archive.ubuntu.com/ubuntu noble InRelease                                                                                                                          
Hit:3 https://packages.microsoft.com/repos/edge-stable stable InRelease                                                                                                         
Hit:4 http://security.ubuntu.com/ubuntu noble-security InRelease                                                                                                                
Hit:5 https://repo.waydro.id noble InRelease                                                                                                                                    
Hit:6 https://packages.mozilla.org/apt mozilla InRelease                                                                                                        
Hit:7 https://packages.zorinos.com/stable noble InRelease                                                                                 
Hit:8 https://packages.zorinos.com/patches noble InRelease                            
Hit:9 https://packages.zorinos.com/apps noble InRelease                               
Hit:10 https://packages.zorinos.com/drivers noble InRelease                           
Ign:11 http://co.archive.ubuntu.com/ubuntu noble-updates InRelease                    
Ign:12 http://co.archive.ubuntu.com/ubuntu noble-backports InRelease
Ign:11 http://co.archive.ubuntu.com/ubuntu noble-updates InRelease
Ign:12 http://co.archive.ubuntu.com/ubuntu noble-backports InRelease
Ign:11 http://co.archive.ubuntu.com/ubuntu noble-updates InRelease
Ign:12 http://co.archive.ubuntu.com/ubuntu noble-backports InRelease
Err:11 http://co.archive.ubuntu.com/ubuntu noble-updates InRelease
  Cannot initiate the connection to co.archive.ubuntu.com:80 (2800:1e0:d1f:ffff::49). - connect (101: Network is unreachable) Could not connect to co.archive.ubuntu.com:80 (200.25.7.49), connection timed out
Err:12 http://co.archive.ubuntu.com/ubuntu noble-backports InRelease
  Cannot initiate the connection to co.archive.ubuntu.com:80 (2800:1e0:d1f:ffff::49). - connect (101: Network is unreachable)
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
All packages are up to date.
W: Failed to fetch http://co.archive.ubuntu.com/ubuntu/dists/noble-updates/InRelease  Cannot initiate the connection to co.archive.ubuntu.com:80 (2800:1e0:d1f:ffff::49). - connect (101: Network is unreachable) Could not connect to co.archive.ubuntu.com:80 (200.25.7.49), connection timed out
W: Failed to fetch http://co.archive.ubuntu.com/ubuntu/dists/noble-backports/InRelease  Cannot initiate the connection to co.archive.ubuntu.com:80 (2800:1e0:d1f:ffff::49). - connect (101: Network is unreachable)
W: Some index files failed to download. They have been ignored, or old ones used instead.

Any help highly appreciated

Is a VPN enabled? If yes, it can help to turn it off.
You can also test if it helps to set the download to another server.

In Software & Updates app, under "Download from", set to Main Server.
Once done, try in terminal:

sudo apt update && sudo apt full-upgrade

EDIT: Crosslinking to your other thread, as both touch on the Main Server question:

I can confirm the Colombian server is down:
curl -I http://co.archive.ubuntu.com
Failed to connect to co.archive.ubuntu.com port 80 after 134878 ms: Couldn't connect to server
curl -I http://archive.ubuntu.com
HTTP/1.1 200 OK Date: Thu, 02 Jul 2026 15:41:10 GMT Content-Type: text/html;charset=UTF-8 Connection: keep-alive Server: cloudflare

I also changed the sources lists since changing to the main server in "Software & update" did not change that

sudo sed -i 's|co.archive.ubuntu.com|archive.ubuntu.com|g' /etc/apt/sources.list

1 Like

You are not alone in this, nor is it new with Zorin OS 18.
The effective action is to manually change the sources.list.