Concerned about the long-term future of Zorin OS

Absolutely agree with you. On point. This is how you build brand loyalty. Plus, in real life, for me, I have been an administrator before. I can safely say that communication is essential to success. Not that I'm saying Zorin hasn't seen success, no, but it helps garner more success. And that's what I think us loyal users of Zorin OS would love to see for the Zorin Group and the OS.

1 Like

I agree with what has been raised here.
This explanation of why the Zorin Lite version is terminated, should have been posted on the blog. That way we all would have heard about it and the reaction would have been different.
This is something I have been repeatedly complaining about: the lack of timely communication with the community.
For the moment I am satisfied and I will not change distribution.

1 Like

This is an interesting bit of discourse.

I think it deserves careful examination of the points raised as well as the perceptions that surround it. Part if this may be because I am a long time follower of Tobias Bernards blogs and am well familiar with how wording can inflect direction.

I will preface this by noting that XFCE is a long term development project. One currently in use with long term plans by many distros.
It needs little in-thread support to post that the Gnome Desktop environment has been losing features and functionality over the course of years, much to the protest and dismay of Gnome users for almost a decade.
Any reader of this thread can easily review the internet to find this long chain of removals of user-loved features.
Indeed, the Gnome D.E. stock, is well documented, along with the addition of Gnome Extensions which the ZorinGroup must add in to the stock Gnome in order to make... Zorin OS.

XFCE has retained and even added to the features that come built into its desktop - no extensions necessary. The desktop comes fully-featured and ready to go.

Yes, we can point to instances of users saying that they are frustrated by their experience with the OS and that they will return to Windows.
Initially, I said it myself.
Some even do return to Windows.
I have seen many say it about Zorin OS Core. And the majority of issues we face are about Core issues, from Gnome Shell crashing, freezing, crashing upon wake and while mitigating these is critical, they go back a very, very long time.
To say that "we have gotten feedback and therefor..." can be as easily, if not more easily, applied to Core.

Given that Both desktops provide these pros and cons, it seems that the provision of both provides the very foundation of support users have come to need and expect.
What one lacks, the other provides.

Can you clarify this statement?
As I read it, while previewing the XFCE roadmap, general user comments on the XFCE forum, blogs etc., it has the appearance of really just coming down to

Wayland.
What table-stakes features are missing? What hardware support is missing?
Admittedly, the XFCE devs have committed themselves to looking into Wayland support. But this raises the larger point: That Wayland is being pushed, in spite of its own very well documented shortcomings and lack of readiness, and if there are elements not fully on board with Wayland, they are to be discouraged.
Which is instrumental to my reaction of ZorinGroup opting to drop Lite - that it demonstrates dropping support within the Wider GnuLinux community as a whole.
These points are worthy of examination.

Reducing our diversity and freedom of options within GnuLinux. Reducing our desktop to one, integrated, standardized... one like... Microsoft Windows.
I read a lot of pop-buzzwords here... Modern... Polished... they lead the reader without having to answer questions.
This direction is deeply disturbing. It will take more than popular buzzwords to address that disturbance.

Would you be willing to point toward your documentation on this? This is very interesting and I would like to look over the code.

I am aware of multiple means of accomplishing this but also that I have never seen taskbar button previews on Zorin OS Lite (though I may have just not had those settings since I prefer to not have previews, anyway).

The distro "Linux Lite" is certainly quite light on its feet. Even so, as a distro hopper, I have compared Zorin OS Lite to other XFCE distros - Indeed, I have posted the results on the ZorinGroup Forum.
I cannot say that in recent years that this has dramatically changed. Certainly, feedback noting it is important. Has this been benchmarked in order to examine the validity?

Using XFCE, a user can install geoclue and use dconf-editor to set their privacy settings for location privacy controls.
Examining my build of Zorin OS 16 Lite, I cannot find any Zorin Specific additional setting management for this, nor any configuration file that addresses this. What am I missing, so much so that it adds enough complexity to make Zorin OS Lite heavier?

I realize this may seem tedious, but evidence based discourse is far more productive. We are all previous Microsoft users and as such, our life experiences have taught us to question things and examine things closely.

I agree with this. It is present, but less than ideal.
Gnome also has issues in this, along with Fractional Scaling. which XFCE's DPI handles a bit better.
Both Desktops need more development for High Resolution displays and High res is certainly the direction consumers are taking.
And both could use more development for Fingerprint readers. This comes up often on the forum from Core and Lite users.
This partly comes down to manufacturers, not just GnuLinux.

This is, in fact, a strong argument in favor of retaining a desktop environment that can support issues where the other falls down.
As you have marketed Zorin OS Lite, for a long time, as "for older computers", I find this comment interesting.

And this forum routinely handles addressing user concerns on these missing features on Core and on Lite alike.

Users on this forum have commented on the release cadence prior to 17 and one user took the time to differentiate the release cycle times since Zorin OS 12. I agree with you that the Upgrader and Covid events were definite factors in the release of 17, however, we cannot neglect over-all trends.
This becomes especially important as users look forward to Zorin OS 18 or 19... Should delays occur. Having a solid base of foundational updates, roadmaps and communication is, by far, your greatest asset.
Better than trying to explain after the fact.
Better than focusing on one delay, not the rest.

The ZorinGroup have created a beautiful OS, reliable, solid and well meaning.

No one is eager to grab their torches and pitchforks. When enough time passes, as is the case with Zorin Grid, when even understandable and relatable delays cause a wait - we are happy to wait. To show our support. We are happy to choose Zorin OS Pro and hope that funding gets applied to improving your working conditions or supplying help.
You need a definitive and solid plan to introduce community communication.
We all understand a release-when-ready policy as they are intended to produce the highest quality within a reasonable timeframe. But the Policy, as it exists, is also one that requires documentation. So that users are ensured of the highest diligence.

Taking the time to reply to your users is not a gift you are granting us.
It is the job.
Being a part of your own community is not a time constraint.
It is the reward.

I believe that I can speak for everyone here when I say that Zorin OS has touched us all in a deep and meaningful way.
Such that some of us have devoted vast amounts of time to supporting and promoting Zorin OS.
Sleepless nights with eyes burning, but the user still has not solved their issue.
Frustratingly long threads, trying to suss out what the issue is.
Ensuring a safe, friendly place where any user of any belief, physical difference or mindset is welcome and cared about and helped.

You are strangers to us. But you have affected us all. These effects are important.
They are far reaching and can affect and influence other developers. The wider GnuLinux Community. Your reach exceeds Zorin OS.
Once you were 12 years old. Brow furrowed, looking at something new with wonder and some fear. Even as tired attempts and frustrated moments passed, there was that moment - when the code worked. Everything came together. In that moment, you laughed.
Now... it is a job. Now, it is tiring. Now, it is followed by - the next problem. Do you remember when you laughed when it worked?
I remember mine. From that first engine starting up, to the fist successful API. I cling to it. It is how I remember what is best.
Not best for the developer or the engineering of mechanical. Not best for me. Not best for customers.
What is best.

5 Likes

It' good to hear from the devs. If I can ask for one thing in the future it would be: Please be more communicative. I am very happy with Zorin OS 17.1 Pro and have never been a Lite user, so the recent decision doesn't affect me personally. But I did feel for the others, especially because of the looong silence also in the 20 months of making Zorin OS 17. We users are giving valuable feedback everyday. Just come here every now and again to check if things need addressing. It doesn't need to be on a daily basis, but please let us know of the process of development. Otherwise we don't know what to expect anymore.

4 Likes

I am pleased to engage with you for the first time since joining the forum.

However, I have been withholding a question that has been on my mind since the outset. I have observed instances in the past where community moderators, acting on your behalf, have defended Zoringroup against complaints from users, including pro users, regarding response delays. I empathize with the challenges faced in developing and maintaining software, particularly with a team size of only two members.

While I appreciate the difficult decisions you have made to uphold the ideal vision of ZorinOS, I fail to comprehend why the expansion of the Zorin development team has not been considered. It seems evident that such an expansion could alleviate numerous challenges, such as the communication gap and the timely development of all Zorin OS editions, consequently addressing delayed release cycles.

If there are plans in the near future to augment the team, I implore you to consider initiating this process promptly. Doing so could potentially have prevented the decision to sunset Zorin Lite. I do not propose an exponential increase in team size; rather, even the addition of 2-3 additional team members, considering the remarkable achievements of the current duo, could significantly enhance operations and benefit all active editions and side projects of Zorin.

Additionally, I have a direct inquiry: Is Zorin Grid among the primary reasons for the sunset decision regarding Zorin Lite?

I trust my concerns are conveyed clearly, and I eagerly await your response.

3 Likes

One of the reasons I adopted Zorin at version 4 was due to the fact that it was the only OS, following the demise of Linspire and it's community edition Freespire, that made former Windows users capable of migrating with the least amount of discomfort. When I first started using GNU/Linux my preferred DE was KDE as it was more closer to Windows than Gnome, the latter having two Panels with the main one on the top. However, Gnome had one big advantage over KDE in respect of Accessibility, Orca. These days times have changed, as has the need to be able to require a host DE needed to run applications developed by a different one. neonuser is one such OS which uses KDE but also has the Gnome framework present together with jammy jellyfish backend provided repos. It was a few years ago that I stumbled upon the 'political' arguments around the systemd debacle. The Linux kernel gets criticised for the expanding use of code, while systemd has been overlooked because it was historically pushed by Red Hat who had brought this into being with the aid of one of their devs, Lennart Poettinger, who also developed the problematical Pulseaudio to replace ALSA (Advanced Linux Sound Architecture). Having joined my local Linux User Group I was informed that using GNU/Linux with systemd was like giving your computer a bar code that anyone could read. At the start of lockdown I was using FerenOS, which allowed me to do everything I needed to do at work without Windows, with the exception of one group mail account which needed me to run a VM of initially Windows 7 Pro and when support for that dried up, Windows 8.1 Pro. In December 2020, having learned about the issues with systemd, I migrated to what I thought was more secure, Devuan 3.0. The other element I had migrated to was Virtual Machine Manager, far superior to Virtual Box, in particular with regard to USB 3.0 support.
Further enlightening information from Sheff LUG's coordinator that Snapd on a security footing was worse than telnet or finger. Most recently, a post in the Latest Security thread has noted a security breach in flatpak. What I have observed is that a lot of Distros and Application Developers have felt the need to 'go with the flow', by adopting systemd, snapd, flatpak, and now IBM's big push for everyone to adopt Wayland over xorg/X/X11 instead of looking at how existing protocols can be improved upon. I haven't seen any redesign on the wheel for transportation. It is only more recently that I discovered a community that lists Distributions that are completely free of systemd. Devuan is not included. Why? Because it still has remnants of it in the form of elogind which was originally designed to enable to have a cut down version of systemd for the Gnome DE. Currently I am in the process of leaving neonuser behind, not least of which down to its obsession with snap and flatpak. Enter PCLinuxOS: I've been able to run it in live mode (24.04 KDE 5.27, 6.6 kernel) on a machine I built in 2006 with single core Athlon64, 2 Gb RAM, an EVGA 512 Mb 8x AGP card in live mode, using very little RAM, and most impressively comes with Synaptic Package Manager, Timeshift and Ventoy. I have also tried their xfce release which limits printing to CUPS. I have to agree that xfce has gone past it's sell by date as a modern desktop and Team Zorin should be congratulated on making it work. The biggest danger now I feel is the adoption of Wayland by so many distributions, with IBM making the big push for it to replace xorg. Even PCLOS has not spotted the danger of Wayland and KDE 6 which it wants to push out later this year, early next year. (I need to comment on their forums about that). As I was so impressed with PCLOS low resource usage I want to install it as my main go to as even while Antix allows you to add othe DEs such as KDE or Gnome, it drags unwanted elements into the OS such as elogind. It will not run on my rig because of my GT1030 graphics card so I have purchased an unused GT440 off ebay so I can get it to run. What I am trying to point out here is that it is clear that what makes GNU/Linux OS heavy to use is systemd. If PCLOS can make KDE super light why not others?. Back in the day Windows was my goto for gaming, now it is the PS4 Pro. I am aware that a lot of migrants to GNU/Linux crave the need for gaming support, I am happy to just play those games written for the GNU/Linux platform (GNU is the OS which runs off the Linux kernel). Sadly, I can eventually see my GNU/Linux days coming to an end, and eventually being forced to move to GhostBSD. Take care folks, it's a dangerous world out there, and whatever you do, never stop being a free thinker.

That response however still doesn't address the biggest elephant in the room: what plans do you have to address this communication gap? This is a common theme in this community, where people keep waiting for answers that rarely come.
You should realize by now that you are "leaking users" because of this single communication flaw.

I'm also not completely satisfied with the answers provided here. A slower moving desktop environment is also more stable, and easier to manage. People already associate "Lite" with "less capable" (even though that is not really the case); you could make this wrong into a right by conceding to this point and simply adding a notice that the latest hardware may not be supported.
This would save you the development effort that you claim to be the biggest burden, score a few points with the community in regards to transparency and communication, and helps managing expectations for those undecided which version to choose from, which is in fact another common source of confusion to people coming to Linux for the first time.

And I must agree with Aravisian on the topic of most common causes of issues are due to adopting bad defaults like Flatpak, not because of the Zorin OS version. It’s almost a meme by now, that we ask "how did you install this package?" as a reflex to every new thread. Wayland is catching up quickly on that trend, especially since Zorin OS 17 came out...
That is just something weird that I've noticed: providing something that definitely works is much better than something that sometimes works.

1 Like

I beg to differ on Wayland. It's almost becoming a fait acompli in replacing X. To me it feels like systemd all over again. We should be reducing e-waste, not adding to it.

Am I reading this wrong, or are we saying the same thing? What I meant here:

is that so many issues have been solved by simply switching to Xorg that asking to do the same for other, seemingly unrelated issues, has become a trend, in the same way that asking to use the native package format whenever there's an issue with a particular program. In other words, the default use of Wayland has introduced more issues than it's fixing.

1 Like

My take - I look at being a Zorin user, just the same as being in any 'relationship'. I would think we all have seen relationships end due to a lack of communication. As well as many other issues. In this case, with Lite going in the direction of being in the 'sunset' phase, may be compared to lack of communication and finding one has 'stepped out' on the other.

The underlying issue here is, many, such as Aravisian, have worked hard at keeping the relationship together. Has done everything in his power to make it work. But ultimately, there's no future in it, or to keep trying. And this goes for many of you. I've spent the last hour or so catching up reading post on Lite going away, and people's disappointment. I share in that disappointment, greatly! There are hundreds of individuals views posted I can agree with, completely. And I can understand the frustration. We found something that was great. Yes, we didn't like that whenever we went to go out it (new Lite release) took forever for the other one to get ready. And this time it appears when they finally did get ready, it may have not been worth the wait.

It boils down to this. We all have decisions in life to make. Staying or leaving is a part of that. We may not like the outcome, with some being very upset. But there may be something better out there for you. There may not be and you'll carry on with the 'what if's'. Just as upset as you may be, I'm sure there may come a time when the Brothers re-think their business strategy, and more importantly, lack of communication with their customers/users. However, even though the revelation on the future of Lite was poorly handled, I can completely understand the decision behind why they made the choice to do so. It's their choice! I would think it was made with the same care as they do with their implementation of the Zorin Project itself. Attention to detail, and it's ready when they are satisfied. Every company has to do self-evaluations. If they believe the time to work on Lite will take time away from advancing to their end goals and success, they must. I would tend to think this was not a decision made quickly, in haste. But one given much thought.

I'm not a fan of the decision, but any means. I came to be a Zorin user due to Lite. And during the long wait for 16 started using Pro and became a fan. But Pro may not be for you. And you are faced with a choice. Just like I am, with continuing with Pro up to the release of 18, and then deciding to move forward with it, or something else. Just as I will continue to use Lite up to 2029, unless I find something else that suites me better.

None of us want this, or to be faced with this decision. But it's one we now have to make. I support you all with your decisions on what you will do. Life is about being happy, and I wish you all happiness on your journey.

And on a side note, I feel badly for Aravisian. Not to diminish others great impact, but he alone to me stands out as a pillar in the Zorin community. Literally the countless hours he's been helping others, making this community we have that much better. The best! I hated to see that he mentioned he felt 'foolish' with the work he's put in, in keeping it alive. Deflecting the negative into positives by giving what he felt, were valid excuses. I feel bad due to, to me anyway, that takes away his belief and hard work into making Lite what it's become. So I say, Aravisian, please don't feel foolish by any means. Your hard work and dedication is so very admirable, it's made you the type of person, that we can all learn from. And we all know what you personally have put into it. So I'm sorry for this to happen, for your sake. And to many others not mentioned.
So as I said, I wish you all happiness on your journey forward.

3 Likes

They can be, yes.
As I said. Since a user can install XFCE, the decision is not major to an individual. It is only major to the community. However, that decision alone is not the issue.
As others have posted, it raises a lot of the hard questions to the forefront.
And some of these hard questions are addressing why the stated reasons do not add up.

I did address this privately in the Moderator forum. Since other users are raising them neatly and simply here, it is safe and reasonable to include my comments to the ZorinGroup in that space:

Many users will ask the hard questions:

  • How is it that you say XFCE adds complexity and duration to development when you also say that you begin work on Zorin OS Lite after releasing Core, yet Lite is released swiftly, within a couple to a few months in sharp contrast to the far more lengthy Core release?
  • How is it that you can say that XFCE requires so much patching, when as a desktop, it comes with the features and functions missing in Gnome and with Gnome, it is well known and documented how much you must do with adding extensions, resolving their conflicts and the variable extensions support versions against the Gnome Versions?
  • If the cost of Pro was based on the statement that it was doubled to accommodate the inclusion of Zorin Pro and Pro Lite as a bundle, how will this change affect future pricing?
  • What about the long time and heavy user feedback about Gnome Software Store? You comment about getting feedback on XFCE / Lite... yet... I mean, on the forum, we see a lot of user feedback. A Lot. Is all this XFCE related feedback diverted and shunted directly to your mailbox?

And many more. From delays or just long release periods without any stated delays...
From lack of a roadmap and lack of a clear direction to lack of communication.

The concept of a Zorin Roadmap goes back a couple of years. It was quietly swept under the rug.
What began to get to me was the slow realization that the effort you describe, I was doing singular.
The ZorinGroup never checked on us. Not ever. They never asked how were things going, or do we need anything. They never initiated any topics on how to improve things or how to address issues. They only appeared after we had to take steps to get their attention. This is not even normal for very busy people. But it is normal for people who really do not care.

This is not new, or sudden and the announcement of Lite coincides with an event that happened a few days before in which they demonstrated such a disconnect and being so out of touch as to be unbelievable. I was already looking at the door when they announced what the plan was for Lite.
They are not a part of their own community and they never have been. For me, these many actions demonstrate a gearing toward other interests than the User Base. To me, that is anethma. It is like polluting your own ecosystem because you are laughing all the way to the bank.

I appreciate the sentiment, but I can see no other way for it. When you look at the history above and all of the signs I kept ignoring or explaining away... When I think of the users on this forum that asked the hard questions that I posted excuses to until they gave up... I made a mistake. I enabled. I should have stepped back and let the ZorinGroup step up and own up and learn how to do what I was trying to do.
Deep down, I recognize it is because I knew that they never would.

No longer will I divert the hard questions. No longer will I support this direction. No longer will I continue a mistake.
Feeling foolish can be a great learning experience. It protects the future. It helps us make wiser decisions and weigh merit and evidence against 'wanting to believe.'
Which is one of the most important lessons we can ever learn to secure a strong future.

6 Likes

I think one thing we are all guilty of. Dependency on using an OS that has the look and feel of Windows, the more current the better. What we really need is a system with a working menu, even if it only looks like a simple menu, like Win2k instead of relying on Zorin Appearance in both versions. I think the roadmap of Zorin has become a burden and that they had good intentions but sometimes we bite off more than we can chew and as the GNU/Linux landscape changes it becomes more difficult to weave a clear path. An analogy on a motorcycle instructor course conference I attended tells of how the weary cow wanders across the field back to the cow shed, and man comes along building winding roads based on the weary cows path home, with hairpin bends to boot. Take a look at Antix. It has a win2k style of menu, and uses ice-wm to keep everything lean. We have become too dependent on the Windows comfort blanket. We need to be brave and choose paths that don't have heavy resource usage, and I would argue this is where Gnome fails, where systemd fails, and where pulseaudio fails. Pulse audio for me on any distro has caused issues, and yes it is present in PCLinuxOS has Pulse Audio, I am eagerly awaiting delivery of an old graphics card to amend this issue. Wayland, as I understand it is being pushed through via IBM. Does this sound familiar? People new to GNU/Linux won't be aware of the history behind systemd that Red Hat (now owned by IBM) was the distribution trying to make systemd the default init system and more. It has become an unwieldy gooball on GNU/Linux. GNU/Linux prides itself on following the Unix adage that "code should do one thing only and do it well". This is what led to the rift in Debian developers, the majority of whom left to form Devuan, just as OpenOffice developers left to join The Document Foundation to create LibreOffice. I believe PCLinuxOS KDE is light enough to replace Zorin Lite, and being KDE already looks more like the comfort blanket. Another option might be Q4OS which also has a light version of KDE, earlier editions resembling Windows XP, but with the disadvantage of being dependent on systemd. In addition to all this is the debacle of snap, flatpak, and App Image when apt and Synaptic Package Manager just work. How many posts have their been recently where users have posted issues with apps because they are flatpak, to be advised to install the Apt package? Or people posting that the Software package has crashed and Aravisian advising on how to reinstall. This is one area where Zorin could have made a stand, forget about 'Software' and use Synaptic Package Manager as the default software source. It appears that all big players, Gnome Software, and KDE Discover have the same issues as Windows Store does. That is one part of Windows we do not need. People need to learn that if they want a better OS they need to be prepared to do some learning. With standard GNU/Linux things don't change too much, look how Windows has continually messed with the interface, the Menu, even as far back as Windows 95 with Start which held "Shut Down". We need an OS that can stand on its own merit, not a lookalike (or workalike) of a poor OS.

1 Like

I don't think that the Layout is a Problem. Even the xfce Desktop has a Taskbar and Startmenu. I mean, when someone have a good Workflow with this, why not. The same with the Software Stores. It delivers a Graphical Interface which can offer on a simple Level Software to install. Synaptic is a good Program, yes. But in this Way it isn't so good.

The Main Problem I would see in the technical Base of this Stuff. I mean, to have it is nice but when it doesn't work properly it is not very useful. So, the technical Base must be better.

Snap and Flatpak ... a Topic for itself. But for a new User these Options deliver an additional Way to install a Program. But here comes the Point from above: technical Base.

Most distributions have a panel, what I was referring to was Zorin Appearance. They don't need to have so many different layouts. The one thing that does my head in with xfce is the Panel Editor where icons don't state the name of an application but just refers it to what it is, a launcher, when in KDE you can just drag an icon to a new position in Edit mode, and in xfce you need to sort the vertical order out to match horizontal layout. I found this very confusing when I first used it, and before Zorin Lite.

I think need is a strong Word. To have the Choice of the Layouts can help the Users to find the right One for themself. They can test what works the best for the own Preferences.

1 Like

I'm not entirely in agreement with these two points.

Making something intuitive is much more preferable, and the whole idea of Zorin OS: to make something familiar enough that people can start working from the get go. I wouldn't call this a lookalike by any means, but if it's the price to pay for keeping things simple, I'd be happy to call it that.

Synaptic works great, but doesn't look that way and it isn't all that straight forward to use. It's hard beat an interface with a single button that says "Install".
Flatpaks and Snaps are also not offered, and as much as I don't like them as the default option, they are useful to have around; sometimes they are the only option available, even. In that, I agree that Zorin OS could've made something different and change the defaults. This is a small change that has a huge impact, without sacrificing user choice.

2 Likes

Apper uses a graphical interface and lightweight and preferable to KDE's Discover.
20 minutes 20 seconds in:

1 Like

Doesn't look too bad, and I'm sure it works just fine... but is still quite bland.

The Software Store can be slow, even without Flatpaks or Snaps, but has all the little things that help make the overall experience that much better: screenshots, developer information, reviews... I think the major drawback is lack of control over dependencies when installing/removing software. That is something I'd like to see improved, and the ability to enable/disable Flatpaks/Snaps from the settings as well.

1 Like

Well just been running Lite 17.1, and sensibly, there are only two appearances in Zorin appearance, Windows 7 and Windows 2K/XP with regard to the Panel (Dash).

I have read all the above feedback, and lots of other items in the forum. I have used Zorin since Z-5 and Z-6 Ultimate. On my small notebook I ran Linux Lite until Zorin adopted XFCE. It was well done, and eventually I switched to Zorin Pro Lite on my main PC. It seemed so much better than the Gnome version which to me seemed a little 'clunky". I will continue to use Zorin Pro Lite until 2029, and worry then what to do. Technology changes all the time, and it is hard to imagine what may be available then.

3 Likes