Hello there, i just installed zorin 18 core and love it but my touchscreen dosent work i try everything from other posts but nothing seems to work on my laptop. Is there anything else I can try to get it working?
The laptop is:hp envy 13 ah0501sa.
Thank you.
Hi and welcome.
I used Ubuntu 24.04 in search criteria as Zorin 18 is a fork of same. Brave A.I. search engine via Mojeek.com gives:
" HP Envy x360 touchscreen not working on Ubuntu 24.04 is a known issue, particularly on models with Intel Alder Lake platforms. The touchscreen may not appear in xinput or lsusb , indicating it's not being detected by the kernel.
Root Causes & Solutions
- ACPI/UEFI Firmware Issue : On newer HP laptops, the touchscreen may be hidden by ACPI unless the firmware reports the system as running Windows. This is common on HP Envy x360 models.
- Fix : Try forcing ACPI to report as Windows by adding
acpi_enforce_resources=laxto the kernel boot parameters. Edit/etc/default/grub, updateGRUB_CMDLINE_LINUX_DEFAULT, and runsudo update-grub.
- Fix : Try forcing ACPI to report as Windows by adding
- Missing or Incompatible Kernel Drivers : The
hid_multitouchorintel-ipu6-dkmsdrivers may not be loading properly.- Check : Run
dmesg | grep -i touchandlsmod | grep -i hidto verify if the driver is loaded. - Fix : Reinstall
intel-ipu6-dkmsor try loading thehid_multitouchmodule:sudo modprobe hid_multitouch.
- Check : Run
- Wayland vs Xorg : Some users report touchscreen works on Xorg but not Wayland. Try logging in using Xorg (select the gear icon before login) to test.
- Use the OEM Kernel : Ubuntu 24.04 ships with a standard kernel, but HP’s newer hardware may require the OEM kernel (e.g.,
linux-oem-24.04b) for full hardware support.- Install:
sudo apt install linux-oem-24.04b - Reboot and select the new kernel from GRUB.
- Install:
- Kernel Patch (Advanced) : If the above fails, a kernel patch may be needed. Some users have reported success with patches from GitHub for Intel Alder Lake touchscreens. Requires compiling the kernel manually.
Quick Troubleshooting Steps
- Reboot and test on Xorg session.
- Run
sudo apt install linux-oem-24.04band reboot. - Add
acpi_enforce_resources=laxto GRUB. - Check
dmesgandxinputafter reboot.
If none work, the issue may require a firmware update or a custom kernel patch. Check the Ask Ubuntu and Linux Mint forums for model-specific fixes.
AI-generated answer. Please verify critical facts."
Before doing anything like this backup your critical data and use Timeshift to create a snapshot of your current system before making any changes. Please be aware if you intend to create snapshots to an external device it will need to be formatted with the same File System as used by Zorin, Ext4.
Thank you very much for the suggestions i will try them later ![]()
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