Laptop freeze 3 times in 1h, how to diagnose?

[swarfendor437]

I've just responded to a user with a Dell Inspiron 3530 with freezing issues. Apparently due to a bug in 6.8 kernel on Ubuntu 22.04 (on which Zorin 17 is based) and A.I. search advises to drop to an earlier kernel.

Zorin 17.3 freezing

Hi and welcome. Using Ubuntu 22.04 in my search criteria as that is what Zorin is based on: "# Dell Inspiron 3530 Dual Boot Freezing Users experiencing freezing issues with Ubuntu 22.04 on a Dell G15 5530 have found that the freezing is often related to the kernel version. Specifically, the kernel version 6.8.0-40 and later, which was released by Canonical in August, has been reported to cause random freezes on Dell hardware. Downgrading to kernel version 6.5.0-45 or earlier has resolved the …