Major issues rebooting


Ive got an Dell xps 15 9570. Ive just installed Zorin and im really pleased so far. However, ive got this issue when im about to boot or reboot. It just hangs on me, and i get the error messages showed in the picture. Whats wrong? help!
im new to this OS and Linux overall, so please explain to me as im a newbie.

by the way, i need to do a hard reset holding the powerbutton down for it to even shut off.

If you are using EFI, make sure in your Motherboard BIOS Settings that you are set to UEFI and under the CSM Mode option, also set to UEFI

will have a go at that! Thanks.

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