My phone says it is connected to my laptop

My phone says it is connected to my laptop but I cannot see it in files and although the gui on my phone lists a menu it does not have a option to transfer files from my laptop to my phone ???

I just wish to copy a photo file from my laptop to my android phone so I can share it on whats app .... !

My phone is connected to my laptop over wifi which is 1 metre distant from my router which is connected to broadband over the copper wire connection . The main telephone exchange is less than 50 metres away from my location . .Everything else works fine ....Any help
would be gratefully received ... !
Thank you

Are you connecting via the Transfer USB cable or using Zorin Connect app?

The response with 49 votes offers a solution avoiding messing with Zorin connect or KDE Connect:

See if sharing options on Settings are enabled.

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