I am just going to assume you tried flipping on the toggle on the upper right hand side of the Bluetooth menu, and it was not turning on Bluetooth correct.
Initially, I would have suspected that you didn't have the driver installed for your wireless adapter. But seeing your additional drivers APP, tells me that you do have the drivers installed.
Another solution is to avoid the Bluetooth functionality that Zorin OS 16 comes with, and upgrading to Blueman. Go to the software center and search for "Bluetooth Manager." You will know you have the right one found, as its by the Blueman group.
Install that, then after Blueman is installed, restart the computer. Then click on the
logo at the bottom left of your screen, and type in "Blueman." If Blueman finds your Bluetooth adapter, it will ask you to turn it on.
Once your Bluetooth adapter is on, it should be functioning normally. One last thing, I am sure you've already checked this, but usually most notebook computers have the ability to switch the wireless adapter on/off on the hardware level via the FN key shortcut.
So just double check that as well, to make sure its not off. If everything above fails first, then check that. OK, hope this helps!





