No sound card detection in Infinix INbook X1 Neo Series

There is no sound card detected in newly bought Infinix INbook X1 Neo Series.
It is showing dummy sound in system. Sound card is "Intel Jasperlake ".
can someone help on this please?

You might try a later kernel:

sudo add-apt-repository ppa:tuxinvader/lts-mainline

sudo apt update && sudo apt install linux-generic-6.02

That should install the 6.2 kernel. Reboot and test.
Check kernel after reboot with uname -r

If still no sound, you may need to install latest linux-firmware, then edit /etc/modprobe.d/i915.conf to add the following parameters to the end:
option i915 force_probe=4e55
option enable_guc=2

If the i915.conf file does not exist, use sudo touch /etc/modprobe.d/i915.conf to create it.
Alternatively, you can add i915 force_probe=4e55 enable_guc=2 as grub parameters if you are more comfortable with doing it that way. Be sure to run sudo update-grub after saving the grub file.
In terminal run

sudo update-initramfs -u -k all

Thank you for your reply.
These command couldn't resolve the sound issue, but my touch-pad stopped working after execution and I had to re-install the OS freshly.

Alternatively, you could boot into Recovery Mode and undo the commands.

The touchpad appears to be SYNA3602 - if you can confirm that.

Have you tried a higher kernel?

sudo add-apt-repository ppa:tuxinvader/lts-mainline

sudo apt update && sudo apt install linux-generic-6.02

Reboot and check you are on kernel 6.2

uname -r

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