Graphics: Card: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display
Display Server: x11 (X.Org 1.20.8 )
drivers: modesetting (unloaded: fbdev,vesa)
Resolution: 800x1280@59.99hz
OpenGL: renderer: Mesa DRI Intel HD Graphics (BYT)
version: 4.2 Mesa 20.0.8
Audio: Card-1 Intel HDMI/DP LPE Audio driver: HdmiLpeAudio
Card-2 bytcr-rt5640 driver: bytcr-rt5640
Sound: Advanced Linux Sound Architecture v: k5.4.0-60-generic
Could you please try
sudo apt-get install alsa alsa-tools
Reboot as normal, then open alsa-mixer and check your sound settings and test if speakers are working?
hi yes i just did that and restarted and still if i hover over the audio dialog in the bottom right corner i get a pop up saying not connected to the pulse audio server and when i try and open it i get establishing connection to pulse audio please wait and it goes no further. thanks for your help on this i do appreciate it
Ok, did you open alsa mixer and get any different results?
Normally, I recommend against using Both Alsa and Pulseaudio at the same time.
But we are troubleshooting here.
Secondly, try
sudo apt install pavucontrol
Then, in terminal run pavucontrol and adjust your settings (Check mute and the like) and see if you can get sound through the PulseAudioVolume Control
just did that and i get
Home directory not accessible: Permission denied
Home directory not accessible: Permission denied
sorry i sudo that trying again without sudo
yes still the same
Ahould work fine without sudo- also for Graphical Applications, use pkexec OR open a terminal, enter
sudo -i
hit enter, then enter your PW, then launch as normally form the terminal.
In the meantime, hit alt+F2 and enter in
pavucontrol
and try running from that
no still the same
ok, let’s check if pulseaudio is installed
sudo apt-get install pulseaudio
[sudo] password for nigel:
Reading package lists… Done
Building dependency tree
Reading state information… Done
pulseaudio is already the newest version (1:11.1-1ubuntu7.11).
The following packages were automatically installed and are no longer required:
grub-pc-bin linux-headers-5.4.0-47-generic linux-hwe-5.4-headers-5.4.0-47
linux-image-5.4.0-47-generic linux-modules-5.4.0-47-generic
linux-modules-extra-5.4.0-47-generic
Use ‘sudo apt autoremove’ to remove them.
0 to upgrade, 0 to newly install, 0 to remove and 0 not to upgrade.
Can you run the following, then try running pavucontrol again?
sudo chown -R $USER:$USER $HOME/
It is curious that your permissions would be off, though- are you using your normal (not a guest user) account?
(pavucontrol:6626): Gtk-WARNING **: 10:00:16.606: Failed to set text ‘Atom Processor Z36xxx/Z37xxx Series Graphics & Display’ from markup due to error parsing markup: Error on line 1: Entity did not end with a semicolon; most likely you used an ampersand character without intending to start an entity — escape ampersand as &
Ok, we will be more specific. Maybe my memory is failing
let’s focus on just pulse
sudo chmod -R 755 ~/.config/pulse
unfortunatly i have to go to work now i will resume this when i get home
Hi well that moved us on a little i can now see Atom processor Z36xxx/Z37xxx series graphics and audio listed as a device and has a volume slider but unfortunatly still not rocking sound YET
Unfortunately it didnt survive a restart and im back to square 1 and i cant replicate my success by going back through the previous steps
i dont know how relevent this is i tried starting pulseaudio in the same way we do pavcontrol and i got this in return
nigel@nigel-LINX1010B:~$ pulseaudio
W: [pulseaudio] pid.c: Stale PID file, overwriting.
E: [pulseaudio] module-alsa-card.c: Failed to find a working profile.
E: [pulseaudio] module.c: Failed to load module “module-alsa-card” (argument: "device_id=“1” name=“platform-bytcr_rt5640” card_name=“alsa_card.platform-bytcr_rt5640” namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties=“module-udev-detect.discovered=1"”): initialization failed.
Killed
Can you check if you have a pulseaudio configuration in your home folder?
For many it is in Home as .pulse
I have also seen it in the ~/.config folder
But if you search the Home Folder recursively, it will show up in the directory it is in. With Nautilus (Zorin Core) or Thunar (Zoirn lite) you click the Search Icon on the top toolbar from within the directory you want to limit the search to.
If you have a .pulse configuration file, delete and then kill pulseaudio and reinitialize.
pulseaudio -k
This step MAY help what you say just happened above.
nigel@nigel-LINX1010B:~$ pulseaudio -k
E: [pulseaudio] main.c: Failed to kill daemon: No such file or directory
nigel@nigel-LINX1010B:~$ ^C
nigel@nigel-LINX1010B:~$ pulseaudio
W: [pulseaudio] pid.c: Stale PID file, overwriting.
E: [pulseaudio] module-alsa-card.c: Failed to find a working profile.
E: [pulseaudio] module.c: Failed to load module “module-alsa-card” (argument: "device_id=“1” name=“platform-bytcr_rt5640” card_name=“alsa_card.platform-bytcr_rt5640” namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties=“module-udev-detect.discovered=1"”): initialization failed.
Killed
here is the output of pulseaudio -k and then pulseaudio to try an reinitialise it
i couldnt find a pulseaudio config file in my home directory or in /.config
there is a folder called pulse but it also doesnt have a .pulse file in it either