Please give feedback after your problem is solved

General Help
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Please provide brief feedback if you have opened a topic here in the forum and asked for help with a problem. This will make it easier for other users who are experiencing the same problem to find a solution.
It would also go a long way to keeping the helpers in a good mood.

I don't know about others here, but for me it's very frustrating when I often invest a lot of time looking for a suitable solution for someone (and it often takes me more than an hour as I have to familiarise myself with some topics first and to write down the answer step by step in a beginner-friendly way) and then I never find out whether the suggestion has helped or not.

Everyone here on the forum is a volunteer who is not paid to help others and gives up a lot of his free time to do so.

I really appreciate every little thank you and short feedback on how the problem was solved. It helps me to better judge what is helpful and what is not for a particular problem so that I can give better advice in the future.

I would therefore like to ask you:
Please take the time for a short feedback after your problem has been resolved... And if the suggestions didn't help, let us look for some other solution.

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i edited my zorin connect issue i ran into when i started with Zorin :slight_smile: i just realised i had thanked the person for the help but didn't mention if it fixed it

good sense check :heart:

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Remembering to mark something as a solution is also nice. There's no "reward" of any sort, beyond a forum title, but looking in one's profile and seeing the number of solutions you've provided growing is positive reinforcement to keep spending time on it. Sort of like chasing likes, I guess, except the likes actually mean you've had a positive impact on someone's day, not just said something popular.

Also, it does make the fix easier to find without scrolling through a potentially long thread.

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It brings a smile to my face every time one of my suggestions gets the solution marker and makes up for the effort I put in. :star_struck:

Since sometimes several suggestions are mentioned at the same time in one post, it would be helpful if the OP could briefly mention what the solution was for him (even if he did something else that solved the problem).

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I'm pretty frustrated at the moment because I've invested a lot of time in the forum over the last few weeks and received very little recognition in return. I lose the joy of helping here when, after hours of work to come up with a solution for a user with a specific request or problem, I hear nothing back. In order to give good advice, I often have to do a lot of research, install the necessary apps, try them out on my system, take and edit screenshots, and write down the steps in detail. Then I have to undo everything again on my system... That takes a lot of time.
When I get nothing in return, not even a like or a thank you, I lose the desire to contribute here. Getting help here in the forum should not be taken for granted.

I'm also very disappointed with Zorin team for not expressing any appreciation for the helpers here in the forum or contributing in any way.

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You are not alone, but I put it down to the "me, me, me" culture.
I have had several instances of replying, asking for more information, then the thread goes dead. Maybe the OP gives up, who knows.
I am also often asking users to mark the :white_check_mark:Solution to help future users, but end up doing it myself.
You can only do what you can do. Have low expectations of gratitude and keep up the good work.

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We're going to see a lot of this for a while. We're getting an influx of new users from people unwilling to move to Windows 11, and that's great--but some users are going to bounce off, whether because they're unwilling to deal with hassles of hardware not working instantly, different workflows, or simply wanting it to be Windows minus Microsoft. If threads go cold, that's just how it is, especially this week.

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Sometime back, I stopped to help a man who was broken down on the road.

I whipped out my voltmeter and tested his alternator and his battery. I determined that the alternator was good, but the battery had a couple bad cells.

He was impatient. Kept asking how long it would take. When I said he needed a new battery, all he could think of was he had no time for it.
Exploring options, I asked how far he was going. I could follow him there and just swap out the battery. In a demanding tone, he suggested I buy the battery after getting there and swap it out while he went inside.

I... was getting aggravated. People, these days. So entitled.
Regretting stopping to help, but wanting to keep the peace, I agreed. He immediately piled several bills into my hand, totaling just under $200 and jumped in his car and took off. I barely got my battery charger put away and into the drivers seat in time to catch up with him.

I followed him and his car started stalling even going down the highway exit ramp.
His headlights dimmed, then flickered. He did not stop like a normal human being. Instead, he dashed to the far right lane, turned, then U-turned, turning right again onto the original road he had been on, bypassing the light.
I considered not being an idiot and waiting through the light.
But... Technically... I had his money in my pocket. That would be theft... So I turned, U-turned, turned right again and caught up. Down the road... he suddenly shot left.
I followed.

It was that moment it all became clear.

He parked in a hurry and I pulled up behind his car. I held up my hands in a catching motion. Spotting the queue, he tossed me his keys as he turned and ran into the double doors, tears streaming down his cheeks.

Grabbing my Battery Terminal pliers from the box in my truck, I popped the hood on his car. Removed the battery, took it as the Core to the autoparts store. The new battery was about $215. Close enough.
Returned to the hospital parking lot, put the new battery in. Secured his car and dropped the keys off at the nurses station.

Never saw him again.

I do not know who it was. A wife. A parent. A child. A friend.
I do not know what happened to that person, nor to the impatient snapping man.

What I do know, is I had his gratitude.

These are the memories we carry; the moments that matter. That helps us face the mysterious unknowns, when we do not know what drives another persons actions, in a chance encounter, in the world.
Stopping to help - Still does good in the world.

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I got tears reading this! He had tears down his eyes, car won't run right, due to low battery voltage, barely made it to his destination, hospital location involved. Something was going on with somebody he loved, the barely running car made it worse.

We can only hope everyone was ok in the end, but it was clear he had a very bad day. And while he showed no gratitude, since his mind was on other things, its clear you helped him out in the end.

What sucks about the modern cars today, whether gas, diesel, hybrid, full electric, they are so dependent on the battery voltage, that if lost, need computer reset. These days, if people don't keep a basic scan tool in their vehicle, their gonna rely on the mechanic/dealer to fix.

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Yes, we often don't know what's going on inside other people. Your story really touched me. Thank you for sharing it. Let's continue to try to bring a little light into the world through our actions and not let ourselves be discouraged.

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