Problema conexión audífonos Bluetooth

Hola, tengo una laptop Lenovo Ideapad 100 con una tarjeta Realtek de wifi+Bluetooth, y a pesar que aparece activado el Bluetooth no identifica ni los audífonos ni otro parlante Bluetooth, descargué blueman y tampoco funciona , cómo lo puedo solucionarlo?

Added English translation:

Hello, I have a Lenovo Ideapad 100 laptop with a Realtek wifi + Bluetooth card, and although Bluetooth is activated it does not identify either the headphones or another Bluetooth speaker, I downloaded blueman and it does not work either, how can I solve it?

@Mcl
Question: Are you dual-booting Windows and ZorinOS?

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In terminal, please run

sudo lshw -C network

Relay output here.

Tengo zorin OS 16 instalado, solo ese sistema

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