Hi, I have a Canon TS3300 series printer that I had no problem getting Zorin to find on the old internet, but now I have Starlink and it's not found anymore. I've tried looking for answers as to what to do but am coming up with nothing. I can't even find this particular series on the Canon site.
How do I get it to see the printer again?
Hello,
Take a look at this guide
I tried but can't get it to work still. Other ideas? Why would my laptops see it on the old wifi but not the new?
Do you need to specify the printer's IP address when you configure? I did when setting up my HP printer. If so, the starlink router may have given it a different IP address compared to your previous router and your config may be searching unsuccessfully for the old one.
BTW I have been using Starlink for the past two or three years and love it, compared to my previous options in this very rural area that topped out at 18M down and about 750K up. Starlink typically gives me over 400 down and over 100 up. Only issue was designing a support structure to hold the dish still enough in the high winds we always get up here in the mountains.
Your router give an IP address to your printer if DHCP is auto on the printer settings, then you will see the IP and you can report it to your computer
Where do I find the IP address and how do I tell my computer what it is?
I love Starlink, too, and I also live in the country and it's SO much better than the old one! That was like dial up at times...
So on the printer and also the router admin settings
If you go into your router, it should tell you what devices are connected and what the IP address is of each. As to where to tell the computer, I am not sufficiently familiar with Canon. For HP I added the printer manually in HPLIP and specified the IP to search for.
I think I found the IP address of my computer on the Starlink app... is it under the router as Subnet? I'm not near as computer savvy as I used to be when I very first got one many years ago... that stuff has sort of gone by the wayside, so I feel like I'm just starting out again. Please tell me step by step. Would be very much appreciated
If you go into the starlink app, it should show network with a device count, click on that and under main router (you my have set up a subnet but I don't have one) it lists all the connected devices, click on your printer and it gives you info such as manufacturer, connection type, IP address, MAC address. and connection diagnostics. IP address is probably something like 192.168.x.xxx
Thanks so much for your help. Lucky me - couple friends came by and were able to get it back online for me!
Do you know exactly what your friends did? Might be instructive for others.
I'll have to ask him and I'll copy it here. Whatever he did, it did something to my Starlink connection, but he fixed that, too, of course.
Ok here's what he did...
Model number for printer - TS3300
connected his phone to my Starlink, download canon print app
setup menu 11 on this printer
followed directions on app to connect printer to Starlink
then on my computer – device settings to find printer
Hope its helpful to someone
So the printer wasn’t even connected to your new network, not just unable to be found by the computer.
Right