Screen Ramdomnly goes Black

Issue was heat, ran an smibios command to change settings to performance. Fans are now working. Hoping this will be fixed in next kernel release.

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so seems like fans run only for a short time. Basically if I suspend the laptop then bring it back fans don't run and I'm then back to dealing with screens blacking out.

If you can open the laptop, cleaning the filter works wonder in many heat related issues.

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Data Mining


Thanks for the advice, but this laptop is about 4 months old xps 9710. Don't keep it in dusty environment.

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I read that it is still under the warranty.
Certainly you should not open it.

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So there was one last step I missed from the arch website, just made the changes but had to shutdown to board my flight will test later tonight.

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Hey, if fans work with windows but not with zorin then I suggest installing greenwithenvy. It's software that allows you to check your GPU temps and control your fans. I hope this helps.

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Hello and welcome to the forum :slight_smile:

Thanks for trying to help other members.
This forum is run 100% by volunteer effort and your help is much appreciated :heart:

Thank you!

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It is nice...I've used it along with Nvidia X Server and CPU-X for monitoring my system info(notice my drivers)

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I'll give it a shot as soon as I can. Thanks for suggesting this possible fix.

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Hey just giving an update. Installed GreenwithEnvy application and here is the message I'm getting. Also yes I do have the Nvidia Drivers installed 495.xx.

humm think I may need to reinstall driver, please view attached screenshot this is what I'm getting when I launch NVIDIA Settings

going to downgrade to version 470

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Ok. Then what i understable wrong drivers gived you black screen. Interesting.

Any luck? You may have to get the driver directly from Nvidia Download The Latest Official GeForce Drivers, if reinstalling through Zorin fails. If you fixed the driver issue, but still get the black screen or other issues, some laptops have this hybrid way (Optimus) of using the intel integrated GPU on the CPU and the dedicated Nvidia GPU. It saves battery, but if Zorin doesn't support it, you might want to do this Understanding how Zorin(Linux) handles dedicated Graphics cards - #4 by anon37206250 Let us know what happens!

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I've cleaned out all nvidia drivers and took nvidia out of blacklist. Working now, but still need to test further to see if heat is still an issue. Will report back soon.

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Last time i flashed my gpu.

Is that possible :thinking:?