Shutdown = Reboot on old Alienware R10 Gen1 Computer

Hardware Support
1

I have 2 computers... My main computer is running great and everthing works (including the shutdown)...

However, I also installed Zorin OS Core on my old Alienware R10 Gen 1 Computer... And while everything mostly works good on the old Alienware, there is this little pesky problem that when shutting down it will reboot instead. Note: Shutdown works fine on the old Alienware when dual booting into Windows 10.

Note: The old alienware has a CPU Ryzen 3800X & Chipset: AMD B550A

Does anyone know of a work around? I am suspecting others have possibly had this issue with the this type of cpu/chipset combo in the past.

Thanks!

2

Are Secure Boot and Fast Boot in BIOS disabled? Is Fast Start-Up in Windows disabled?

How do You shutdown Your PC? Do You use the Power Button or the Buttons in Startmenu/Quick start Menu? When You go to Settings>Power how is the Power Button set up?

3

I turned off Secure Boot in BIOS, There was no Fast Boot option in BIOS but I have fast Startup turned off in Windows 10....

Still reboots on shutdown with Secure Boot disabled.

Note:

  • I shutdown by Clicking the Z Icon in the Task Bar, then Click the Power/Power off icon to power off.
  • "When You go to Settings>Power how is the Power Button set up?" It's set to Power Off.
4

When You open the Quick Settings (in the bottom right Corner of the Taskbar) and shutdown the PC with that, behaves it the same?

5

Still the same behavior... it re-boots on shutdown...

I have been rebooting into Windows and then Properly shutting down that way, as I am a bit leary of just cutting power OR performing a poor man's shutdown by keeping the power button depressed.

Note: Windows 10 shuts down fine and for grins I inserted a USB with MemTest86 as it has a "Shutdown" feature and that worked too...

And I now have a way to "Gracefully" shutdown, if I ever decide to do a FULL install of Zorin OS and geet rid of Windoze :laughing:

6

I fixed this... I tweaked/added the below command line to grub:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash usbcore.autosuspend=-1"

Here are the exact steps:

sudo vi /etc/default/grub

UPDATED LINE: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

TO: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash usbcore.autosuspend=-1"

Saved & closed vi editor

Then issued command: sudo update-grub

Now no more rebooting on shutdown :laughing:

3 Likes
7

Good that it works now. I will mark Your Post as Solution.

1 Like
8

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