"Software update failed" after every restart

I did a clean Zorin 17 install a few days ago. Updates seems to work correct, except for a message I get every time i restart the computer. It's been like that from the first day i installed Zorin.

Here is some screenshots of the message, however some of the text is in Norwegian, so I have added a "Google translate" below every screenshots:

This is the first message I get after starting the computer:
Skjermbilde fra 2024-01-12 13-53-59

Software updates failed
An important operating system update failed to be installed.

After clicking on the message above, I get this message:
Skjermbilde fra 2024-01-12 13-44-09

Failed to update

Sorry, update installation failed. Please wait for another update and try again. If the problem persists, contact the software vendor.

Details

Detailed error message from the package manager follows:

failed to build result for cdf46a019c2ac2870c873773fc8b17b7c1a14da5

Then after I click "Close" on the above message, this is what is says:

Has anybody else experienced the same thing? If not, I still hope someone can point me in a direction so that I will be able to solve the issue, or at least figure out which software update has failed.

I do not have any other problems with the updates, wich seems to work fine except this message at every startup.

Edit: I now see that there is another post about the same issue. Sorry I did not see it before, then I would not have posted a new topic. Here is the link to the other topic about the same issue:

The only difference I see is that the build result number in the error message is not the same, in the other topic it is:
a45df35ac0e948ee180fe216a5f703f32dda163f

But my error message has this number:
cdf46a019c2ac2870c873773fc8b17b7c1a14da5

Hm i never used the Update utility (GUI) and would just try to clear orphaned packages with sudo apt -y autoremove in Terminal and than try an update from there and look if there are some errors appearing. With sudo apt update && sudo apt -y full-upgrade you update & upgrade from Terminal. And after that go for flatpak with flatpak -y update.

I use Zorin 17 as well but don't have this problem and disabled the update notification under settings cause i do them manual. So if it's just an popup and evrything works fine than i would go for killing a useless notification. :smiley:
And the thing with Snap packages from the other thread can't say something about that but Zorin 17 shouldn't have Snap packages installed (other than the Service as it) you can check it with snap list

Do you use a multi-partition setup like /, /boot, /home separated? I had problem with a too small /boot partition (not enough disk space) a while ago causing an update to keep failing.

1 Like

Thank you. I am coming from Windows 10 just a few days ago, so I don't think I am ready to only do the updates in terminal.

Until I am more experienced, I think I need to try to keep using the default when it comes to stuff like that. flatpak and stuff like this, is to new to me. I need more time to learn first before changing stuff like that. :slight_smile:

I will concider this later. Yes everything seems to work. The problem might be automatically solved in a future update, I hope.

Here is the output from doing snap list:

XXX@XXX:~$ snap list
Name               Version                     Rev    Tracking       Publisher    Notes
bare               1.0                         5      latest/stable  canonicalβœ“   base
core18             20231027                    2812   latest/stable  canonicalβœ“   base
core20             20231123                    2105   latest/stable  canonicalβœ“   base
gnome-3-28-1804    3.28.0-19-g98f9e67.98f9e67  198    latest/stable  canonicalβœ“   -
gtk-common-themes  0.1-81-g442e511             1535   latest/stable  canonicalβœ“   -
snapd              2.61.1                      20671  latest/stable  canonicalβœ“   snapd
tradingview        2.7.2                       49     latest/stable  tradingview  -
XXX@XXX:~$

The only thing in the above output that I have installed myself, is the Tradingview app, and I installed that app two days after the problem with update errror message started. The other stuff in that list has been automatically installed by Zorin.

Yes take one step than another and great to hear you take the first step to leave windows. I start with Zorin as my first distro after Windows more than 2 years ago likewise. :wink:

And it's totally fine if it's a bit much at the start and sometimes a bit steep! Maybe a next update prompt will fix it cause a interrupted update got reinstalled with it. I just prefer the output of a terminal, where you can see the progress the interruption point and after if all seems fine or there is an error. Unfortunately i never faced your problem and don't have a solution right away. Maybe another user shared your problem and know the solution. :slight_smile:

2 Likes

I actually recommend gaining experience by following the steps outlined by @Radosk.
You can highlight and copy/paste the commands that Radosk posted so no worries of mistakes in typing.
And I can assure you that the commands are safe to run and will not break or alter your computer or installation.
If anything does go wrong, nothing will break and the terminal will display a message stating what went wrong and often, how to correct it.

So you can afford to be fearless.

If this was me... I would reboot (This will spare you from running two killall terminal commands) then immediately run in terminal:

sudo apt install --reinstall fwupdmgr

This command will reinstall the FirmWare Update Manager. If the command fails, nothing will break. It might mean you need to double-check your internet connection.

1 Like

When I installed Zorin I did the "Try" on the install first, and then after checking that most important stuff was working, I installed. Other thing is that I have installed with Norwegian language.

I have been thinking, and will do a complete reinstall, this time I will not do the "Try" and just go strait to the install, and also use English language. I will let you know if this solves it for me. But might take some time, I need to make note of all the customization/fixes I have done.

The try is just so you can enter the desktop and want to make some changes that's not good supported during installation or try it out for a first impression but it doesn't cause an error. And if you choose Norwegian or English shouldn't affect your System as well you just notice sometimes that not evrything is translated so some parts are in English. I use another Language with German as well.

i wouldn't take this radical approach right away and just try in Terminal (you can copy paste):

sudo apt -y autoremove && sudo apt update && sudo apt -y full-upgrade 

And look if theres an Error prompt at the end. If you don't allready start the reinstall. :open_mouth:

Thank you for the information. It seems safe to do. I just run your commands and then rebooted the computer. But I still have the error message about the failing update. Here is complete output, however it is in Norwegian (is there a way to have Terminal in English instead of Norwegian without changing everything to english?):

xxx@xxx:~$ sudo apt -y autoremove && sudo apt update && sudo apt -y full-upgrade
[sudo] passord for xxx:         
Leser pakkelister ... Ferdig
Skaper oversikt over avhengighetsforhold ... Ferdig
Leser tilstandsinformasjon ... Ferdig              
0 oppgraderte, 0 nylig installerte, 0 Γ₯ fjerne og 0 ikke oppgradert.
Funnet:1 http://no.mirrors.blix.com/ubuntu jammy InRelease
Funnet:2 http://no.mirrors.blix.com/ubuntu jammy-updates InRelease
Funnet:3 http://no.mirrors.blix.com/ubuntu jammy-backports InRelease
Funnet:4 http://no.mirrors.blix.com/ubuntu jammy-security InRelease       
Funnet:5 https://ppa.launchpadcontent.net/zorinos/apps/ubuntu jammy InRelease
Funnet:6 https://ppa.launchpadcontent.net/zorinos/drivers/ubuntu jammy InRelease
Funnet:7 https://ppa.launchpadcontent.net/zorinos/patches/ubuntu jammy InRelease
Funnet:8 https://ppa.launchpadcontent.net/zorinos/stable/ubuntu jammy InRelease
Funnet:9 https://packages.zorinos.com/stable jammy InRelease
Funnet:10 https://packages.zorinos.com/patches jammy InRelease
Funnet:11 https://packages.zorinos.com/apps jammy InRelease
Funnet:12 https://packages.zorinos.com/drivers jammy InRelease
Leser pakkelister ... Ferdig
Skaper oversikt over avhengighetsforhold ... Ferdig
Leser tilstandsinformasjon ... Ferdig              
Alle pakkene er oppdatert.
W: Target Packages (multiverse/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Packages (multiverse/binary-i386/Packages) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Packages (multiverse/binary-all/Packages) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-nb_NO) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-nb) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-no_NO) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-no) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-nn_NO) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target DEP-11 (multiverse/dep11/Components-amd64.yml) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target DEP-11 (multiverse/dep11/Components-all.yml) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target DEP-11-icons-small (multiverse/dep11/icons-48x48.tar) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target DEP-11-icons (multiverse/dep11/icons-64x64.tar) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target DEP-11-icons-hidpi (multiverse/dep11/icons-64x64@2.tar) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target CNF (multiverse/cnf/Commands-amd64) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target CNF (multiverse/cnf/Commands-all) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Packages (multiverse/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Packages (multiverse/binary-i386/Packages) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Packages (multiverse/binary-all/Packages) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-nb_NO) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-nb) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-no_NO) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-no) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-nn_NO) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target Translations (multiverse/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target DEP-11 (multiverse/dep11/Components-amd64.yml) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target DEP-11 (multiverse/dep11/Components-all.yml) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target DEP-11-icons-small (multiverse/dep11/icons-48x48.tar) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target DEP-11-icons (multiverse/dep11/icons-64x64.tar) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target DEP-11-icons-hidpi (multiverse/dep11/icons-64x64@2.tar) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target CNF (multiverse/cnf/Commands-amd64) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
W: Target CNF (multiverse/cnf/Commands-all) is configured multiple times in /etc/apt/sources.list:26 and /etc/apt/sources.list.d/archive_uri-http_archive_ubuntu_com_ubuntu_-jammy.list:4
Leser pakkelister ... Ferdig
Skaper oversikt over avhengighetsforhold ... Ferdig
Leser tilstandsinformasjon ... Ferdig              
Beregner oppgradering ... Ferdig
0 oppgraderte, 0 nylig installerte, 0 Γ₯ fjerne og 0 ikke oppgradert.
xxx@xxx:~$

By the way, I just today changed download mirrors to blix.com, previous it was setup automatically.

The fresh install itself is more likely to solve the problem rather than the choice of language. Try to take the same steps as you did before, and later change the language if you want to.

The warnings you're seeing in that last terminal output mean you have configured the same package sources multiple times but that shouldn't cause any issues, it's just a warning. But just in case take a look in Software Store -> Software Repositories -> Other Software, and see that you don't have any duplicate selections there. For reference this is how it looks for me in a relatively recent fresh install:

Have you tried Aravisian's suggestion above? I found a thread on GitHub with a similar issue, apparently also caused by something related to the firmware update but was supposed to be fixed by now.

Thank you. I am going to wipe the disk and do a reinstall. Then not "try" but strait to the install. And also use English language.

It seems to be same setup I have as in your image at Software Store -> Software Repositories -> Other Software, here is my settings:

Also I want to mention that my wireless network needed a "alternative driver", could that one be the cause of the error message about failed update? Here is a image of that:

However I have tried to change it to the 2 option (Ikke bruk enheten/Don't use the device), but it did not solve the problem. However if it is the cause of the error message, maybe I need to remove the driver completely? (I am currently only using wired internet, so I can safely manage without the wireless).

I have not tried Aravisian suggestion above. Is it meant that I should run this command:

sudo apt install --reinstall fwupdmgr

Because I am not sure if that is only meant as a edit to Radosk suggestions above, or if it is meant to be running that command without additional commands?

Edit: I am doing Aravisian command now. Will post update soon.

1 Like

Vow. I tried Aravisian's suggestion now, and it seems that could be the problem, because it says "Could not find the package fwupdmgr":

xxx@xxx:~$ sudo apt install --reinstall fwupdmgr
[sudo] passord for xxx:         
Leser pakkelister ... Ferdig
Skaper oversikt over avhengighetsforhold ... Ferdig
Leser tilstandsinformasjon ... Ferdig              
E: Klarer ikke Γ₯ finne pakken fwupdmgr
xxx@xxx:~$

Google translate of the above output:

xxx@xxx:~$ sudo apt install --reinstall fwupdmgr
[sudo] password for xxx:
Reading packing lists ... Done
Creates an overview of dependencies ... Done
Reading state information ... Done
E: Unable to find package fwupdmgr
xxx@xxx:~$

Can you advice if I should do anything to install fwupdmgr or if I should be better off by doing a complete new install of Zorin? Strange that fwupdmgr is missing?

Are you running ZorinOS inside a virtual machine by any chance? Just asking because I am, and also don't have that installed but on a separate machine with Debian it's there.

However, you can still check what's the output of:

sudo systemctl status fwupd

EDIT: Also, are you able to just run fwupdmgr get-devices even if it says it can't find it?

Thank you! No, it is not a virtual machine. It is a Lenovo ThinkCentre with AMD Ryzen 5 and only one SSD drive (also I did not create any partition on it). Here is a image of my system from "About" in settings:

It is some message in output about "failed" like this line:

jan. 13 10:38:42 emit fwupd[1934]: 09:38:42:0246 FuEngine failed to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.>

Here is the complete output:

xxx@xxx:~$ sudo systemctl status fwupd
[sudo] passord for xxx:         
● fwupd.service - Firmware update daemon
     Loaded: loaded (/lib/systemd/system/fwupd.service; static)
     Active: active (running) since Sat 2024-01-13 10:38:43 CET; 1h 22min ago
       Docs: https://fwupd.org/
   Main PID: 1934 (fwupd)
      Tasks: 5 (limit: 8077)
     Memory: 17.5M
        CPU: 1.383s
     CGroup: /system.slice/fwupd.service
             └─1934 /usr/libexec/fwupd/fwupd

jan. 13 10:38:41 emit systemd[1]: Starting Firmware update daemon...
jan. 13 10:38:42 emit fwupd[1934]: 09:38:42:0246 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.>
jan. 13 10:38:42 emit fwupd[1934]: 09:38:42:0250 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.>
jan. 13 10:38:43 emit systemd[1]: Started Firmware update daemon.
lines 1-15/15 (END)

It seems so, however at the end is says two times about "Devices that were not updated correctly", here is output:

xxx@xxx:~$ fwupdmgr get-devices
10VG001DMX
β”‚
β”œβ”€SKHynix HFS256GD9TNG-L5B0B:
β”‚     Device ID:          3743975ad7f64f8d6575a9ae49fb3a8856fe186f
β”‚     Summary:            NVM Express solid state drive
β”‚     Current version:    80750C10
β”‚     Vendor:             SK hynix (NVME:0x1C5C)
β”‚     GUIDs:              8f63db66-424e-52dc-8504-634f45336a57
β”‚                         4535399e-b3a0-5a0c-876c-a5cc9da90da2
β”‚                         69d4d544-2dd6-5901-83d2-7288a0af9cbc
β”‚                         6ad16521-d727-5635-a9bd-d8856fde88f0
β”‚                         13f9bf93-3d08-5b33-b0bf-47dd61e202b7
β”‚     Device Flags:       β€’ Internal device
β”‚                         β€’ Updatable
β”‚                         β€’ System requires external power source
β”‚                         β€’ Supported on remote server
β”‚                         β€’ Needs a reboot after installation
β”‚                         β€’ Device is usable for the duration of the update
β”‚                         β€’ Signed Payload
β”‚   
β”œβ”€System Firmware:
β”‚ β”‚   Device ID:          a45df35ac0e948ee180fe216a5f703f32dda163f
β”‚ β”‚   Summary:            UEFI ESRT device
β”‚ β”‚   Current version:    55
β”‚ β”‚   Minimum Version:    55
β”‚ β”‚   Vendor:             LENOVO (DMI:LENOVO)
β”‚ β”‚   Update State:       Success
β”‚ β”‚   GUIDs:              c98ca3ec-e514-4851-b6a6-c07f5ec327d2
β”‚ β”‚                       230c8b18-8d9b-53ec-838b-6cfc0383493a
β”‚ β”‚   Device Flags:       β€’ Internal device
β”‚ β”‚                       β€’ Updatable
β”‚ β”‚                       β€’ System requires external power source
β”‚ β”‚                       β€’ Needs a reboot after installation
β”‚ β”‚                       β€’ Cryptographic hash verification is available
β”‚ β”‚                       β€’ Device is usable for the duration of the update
β”‚ β”‚ 
β”‚ └─UEFI dbx:
β”‚       Device ID:        362301da643102b9f38477387e2193e57abaa590
β”‚       Summary:          UEFI revocation database
β”‚       Current version:  272
β”‚       Minimum Version:  272
β”‚       Vendor:           UEFI:Linux Foundation
β”‚       Install Duration: 1 second
β”‚       GUIDs:            c6682ade-b5ec-57c4-b687-676351208742
β”‚                         f8ba2887-9411-5c36-9cee-88995bb39731
β”‚       Device Flags:     β€’ Internal device
β”‚                         β€’ Updatable
β”‚                         β€’ Needs a reboot after installation
β”‚                         β€’ Only version upgrades are allowed
β”‚                         β€’ Signed Payload
β”‚     
└─Unifying Receiver:
      Device ID:          cdf46a019c2ac2870c873773fc8b17b7c1a14da5
      Summary:            Miniaturised USB wireless receiver
      Current version:    RQR12.11_B0032
      Bootloader Version: BOT01.04_B0016
      Vendor:             HIDRAW:0x046D|USB:0x046D
      Install Duration:   30 seconds
      GUIDs:              9d131a0c-a606-580f-8eda-80587250b8d6
                          fcf55bf5-767b-51ce-9c17-f6f538c4ee9f
                          279ed287-3607-549e-bacc-f873bb9838c4
      Device Flags:       β€’ Updatable
                          β€’ Supported on remote server
                          β€’ Signed Payload
    
________________________________________________

Devices that were not updated correctly:

 β€’ Unifying Receiver (RQR12.09_B0030 β†’ RQR12.11_B0032)

Devices that have been updated successfully:

 β€’ Unifying Receiver (RQR12.09_B0030 β†’ RQR12.11_B0032)

Uploading firmware reports helps hardware vendors to quickly identify failing and successful updates on real devices.
Upload report now? (Requires internet connection) [Y|n]:

I feel this is progress! However I don't think I am able to understand what to do without help.

To be perfectly honest, this is a bit too far of my comfort zone and expertise :sweat_smile:. I just had a feeling of where to poke to take a look, hoping something would lead to the error. But at this point, I'm not feeling so confident I can be of help anymore.

The thread that I mentioned I saw on GitHub was fixed by one of the developers pushing an update so there was no action needed from the end user. Could be that, but it sounds like this is something more specific (else we would have more people reporting similar issues).

If you are fine with waiting for a better reply, Aravisian and other members in the forum are more knowledgeable than I am on this topic. If we can figure this out it may help others in the future that have the same issue. Otherwise, a fresh install may just fix the issue entirely on the spot.

2 Likes

You have been helping me a lot. Thanks to you I now have much more information. I will try to search in Google and learn, and will try to wait a little longer before doing a reinstall, just in case Aravisian or others might be able to help now (because of your help) that I have so much more new information about the problem. Again, thank you!

2 Likes

My head is spinning. I am searching in Google based on my previous posted output when doing:
sudo systemctl status fwupd

Wich give errors like this:
failed to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7

So I am searching for that string in Google and found this security bug posted 2023-07-24: Bug #2028548 β€œfwupd too old to get and install releases for UEFI...” : Bugs : fwupd package : Ubuntu

He basically have the same error as me. He also write:

Is it possible to back-port this fix to Focal / Jammy? I understand we can manually carry a USB stick to the machine and get the updated BIOS firmware installed that way, but fwupdmgr is way more efficient :smiley:

However I am not able to locate or understand where the "fix" he is talking about is described, and maybe it also would not be possible for me to apply the fix, but that it need to be done by the developers of Zorin? I would like to try the fix if it is possible for me.

I also did this command: journalctl -u fwupd.service - and here is the very very long output of that (I deleted a lot of lines from the end, because it was to much):

xxx@emit:~$ journalctl -u fwupd.service
jan. 10 17:08:41 emit systemd[1]: Starting Firmware update daemon...
jan. 10 17:08:43 emit systemd[1]: Started Firmware update daemon.
jan. 10 17:08:45 emit fwupd[2012]: 16:08:45:0716 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 17:08:46 emit fwupd[2012]: 16:08:46:0238 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 17:17:35 emit fwupd[2012]: 16:17:35:0501 FuPluginUpower       failed to query lid state
jan. 10 17:17:35 emit fwupd[2012]: 16:17:35:0501 FuPluginUpower       failed to query lid state
jan. 10 17:17:35 emit systemd[1]: Stopping Firmware update daemon...
jan. 10 17:17:35 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 10 17:17:35 emit systemd[1]: Stopped Firmware update daemon.
jan. 10 17:17:35 emit systemd[1]: fwupd.service: Consumed 1.911s CPU time.
-- Boot 3ac5dd39530f4c72ae09fac69cdeea08 --
jan. 10 17:18:29 emit systemd[1]: Starting Firmware update daemon...
jan. 10 17:18:30 emit fwupd[1862]: 16:18:30:0280 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 17:18:30 emit fwupd[1862]: 16:18:30:0285 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 17:18:31 emit fwupd[1862]: 16:18:31:0482 FuEngine             failed to add device usb:02:00:03: failed to do EP1 transfer: transfer timed out
jan. 10 17:18:32 emit systemd[1]: Started Firmware update daemon.
jan. 10 17:47:28 emit fwupd[1862]: 16:47:28:0003 FuDevice             disabling polling: failed to open /dev/hidraw0
jan. 10 18:48:11 emit fwupd[1862]: 17:48:11:0935 FuPluginUpower       failed to query lid state
jan. 10 18:48:11 emit fwupd[1862]: 17:48:11:0935 FuPluginUpower       failed to query lid state
jan. 10 18:48:11 emit systemd[1]: Stopping Firmware update daemon...
jan. 10 18:48:12 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 10 18:48:12 emit systemd[1]: Stopped Firmware update daemon.
jan. 10 18:48:12 emit systemd[1]: fwupd.service: Consumed 3.052s CPU time.
-- Boot 427d20229bd243c0b4390aef11c36d48 --
jan. 10 18:49:39 emit systemd[1]: Starting Firmware update daemon...
jan. 10 18:49:39 emit fwupd[1973]: 17:49:39:0978 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 18:49:39 emit fwupd[1973]: 17:49:39:0983 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 18:49:40 emit systemd[1]: Started Firmware update daemon.
jan. 10 18:54:14 emit fwupd[1973]: 17:54:14:0167 FuPluginUpower       failed to query lid state
jan. 10 18:54:14 emit fwupd[1973]: 17:54:14:0167 FuPluginUpower       failed to query lid state
jan. 10 18:54:14 emit systemd[1]: Stopping Firmware update daemon...
jan. 10 18:54:14 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 10 18:54:14 emit systemd[1]: Stopped Firmware update daemon.
-- Boot f195420bafd74a2ab5b2f48030d7b240 --
jan. 10 18:55:09 emit systemd[1]: Starting Firmware update daemon...
jan. 10 18:55:09 emit fwupd[1885]: 17:55:09:0874 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 18:55:09 emit fwupd[1885]: 17:55:09:0878 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 18:55:10 emit systemd[1]: Started Firmware update daemon.
jan. 10 19:02:51 emit fwupd[1885]: 18:02:51:0784 FuPluginUpower       failed to query lid state
jan. 10 19:02:51 emit fwupd[1885]: 18:02:51:0784 FuPluginUpower       failed to query lid state
jan. 10 19:02:51 emit systemd[1]: Stopping Firmware update daemon...
jan. 10 19:02:51 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 10 19:02:51 emit systemd[1]: Stopped Firmware update daemon.
-- Boot 0a4a2b9e6da046b180d8f1569e6be6d6 --
jan. 10 19:03:39 emit systemd[1]: Starting Firmware update daemon...
jan. 10 19:03:40 emit fwupd[1863]: 18:03:40:0279 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 19:03:40 emit fwupd[1863]: 18:03:40:0283 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 19:03:41 emit fwupd[1863]: 18:03:41:0464 FuEngine             failed to add device usb:02:00:03: failed to do EP1 transfer: transfer timed out
jan. 10 19:03:42 emit systemd[1]: Started Firmware update daemon.
jan. 10 19:12:27 emit fwupd[1863]: 18:12:27:0045 FuPluginUpower       failed to query lid state
jan. 10 19:12:27 emit fwupd[1863]: 18:12:27:0045 FuPluginUpower       failed to query lid state
jan. 10 19:12:27 emit systemd[1]: Stopping Firmware update daemon...
jan. 10 19:12:27 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 10 19:12:27 emit systemd[1]: Stopped Firmware update daemon.
-- Boot a30ff18e7e7b47caa9179c857ae67be9 --
jan. 10 19:13:20 emit systemd[1]: Starting Firmware update daemon...
jan. 10 19:13:20 emit fwupd[1887]: 18:13:20:0343 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 19:13:20 emit fwupd[1887]: 18:13:20:0347 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 19:13:21 emit fwupd[1887]: 18:13:21:0497 FuEngine             failed to add device usb:02:00:03: failed to do EP1 transfer: transfer timed out
jan. 10 19:13:22 emit systemd[1]: Started Firmware update daemon.
jan. 10 20:11:09 emit fwupd[1887]: 19:11:09:0399 FuPluginUpower       failed to query lid state
jan. 10 20:11:09 emit fwupd[1887]: 19:11:09:0399 FuPluginUpower       failed to query lid state
jan. 10 20:11:09 emit systemd[1]: Stopping Firmware update daemon...
jan. 10 20:11:09 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 10 20:11:09 emit systemd[1]: Stopped Firmware update daemon.
jan. 10 20:11:09 emit systemd[1]: fwupd.service: Consumed 1.076s CPU time.
-- Boot ecc2953044994fcca2426373b05acc72 --
jan. 10 20:11:58 emit systemd[1]: Starting Firmware update daemon...
jan. 10 20:11:58 emit fwupd[1874]: 19:11:58:0813 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 20:11:58 emit fwupd[1874]: 19:11:58:0816 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 10 20:12:04 emit systemd[1]: Started Firmware update daemon.
jan. 10 22:12:17 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 10 22:12:17 emit systemd[1]: fwupd.service: Consumed 1.518s CPU time.
jan. 11 08:51:20 emit systemd[1]: Starting Firmware update daemon...
jan. 11 08:51:20 emit fwupd[4468]: 07:51:20:0438 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 08:51:20 emit fwupd[4468]: 07:51:20:0441 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 08:51:21 emit systemd[1]: Started Firmware update daemon.
jan. 11 10:09:50 emit fwupd[4468]: 09:09:50:0894 FuPluginUpower       failed to query lid state
jan. 11 10:09:50 emit fwupd[4468]: 09:09:50:0894 FuPluginUpower       failed to query lid state
jan. 11 10:09:50 emit systemd[1]: Stopping Firmware update daemon...
jan. 11 10:09:51 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 11 10:09:51 emit systemd[1]: Stopped Firmware update daemon.
jan. 11 10:09:51 emit systemd[1]: fwupd.service: Consumed 1.183s CPU time.
-- Boot 62f121deefee40e3afe6f78855ac7bd4 --
jan. 11 10:10:48 emit systemd[1]: Starting Firmware update daemon...
jan. 11 10:10:49 emit fwupd[1881]: 09:10:49:0112 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 10:10:49 emit fwupd[1881]: 09:10:49:0116 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 10:10:49 emit systemd[1]: Started Firmware update daemon.
jan. 11 11:39:24 emit fwupd[1881]: 10:39:24:0040 FuPluginUpower       failed to query lid state
jan. 11 11:39:24 emit fwupd[1881]: 10:39:24:0041 FuPluginUpower       failed to query lid state
jan. 11 11:39:24 emit systemd[1]: Stopping Firmware update daemon...
jan. 11 11:39:24 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 11 11:39:24 emit systemd[1]: Stopped Firmware update daemon.
jan. 11 11:39:24 emit systemd[1]: fwupd.service: Consumed 1.363s CPU time.
-- Boot dcc17ee868e949bba58501295eecc233 --
jan. 11 11:40:20 emit systemd[1]: Starting Firmware update daemon...
jan. 11 11:40:20 emit fwupd[1875]: 10:40:20:0588 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 11:40:20 emit fwupd[1875]: 10:40:20:0591 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 11:40:26 emit fwupd[1875]: 10:40:26:0949 FuEngine             failed to add device usb:02:00:03: failed to do EP1 transfer: transfer timed out
jan. 11 11:40:27 emit systemd[1]: Started Firmware update daemon.
jan. 11 12:33:59 emit fwupd[1875]: 11:33:59:0887 FuPluginUpower       failed to query lid state
jan. 11 12:33:59 emit fwupd[1875]: 11:33:59:0887 FuPluginUpower       failed to query lid state
jan. 11 12:33:59 emit systemd[1]: Stopping Firmware update daemon...
jan. 11 12:34:00 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 11 12:34:00 emit systemd[1]: Stopped Firmware update daemon.
jan. 11 12:34:00 emit systemd[1]: fwupd.service: Consumed 1.160s CPU time.
-- Boot 7ba97111dd5f496f9c52d2c2a90df02a --
jan. 11 12:35:36 emit systemd[1]: Starting Firmware update daemon...
jan. 11 12:35:36 emit fwupd[1910]: 11:35:36:0301 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 12:35:36 emit fwupd[1910]: 11:35:36:0306 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 12:35:37 emit fwupd[1910]: 11:35:37:0488 FuEngine             failed to add device usb:02:00:03: failed to do EP1 transfer: transfer timed out
jan. 11 12:35:38 emit systemd[1]: Started Firmware update daemon.
jan. 11 14:12:09 emit fwupd[1910]: 13:12:09:0155 FuPluginUpower       failed to query lid state
jan. 11 14:12:09 emit fwupd[1910]: 13:12:09:0155 FuPluginUpower       failed to query lid state
jan. 11 14:12:09 emit systemd[1]: Stopping Firmware update daemon...
jan. 11 14:12:09 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 11 14:12:09 emit systemd[1]: Stopped Firmware update daemon.
jan. 11 14:12:09 emit systemd[1]: fwupd.service: Consumed 1.401s CPU time.
-- Boot 99f40a6f2ac84b6faefff75447af6b3d --
jan. 11 14:13:25 emit systemd[1]: Starting Firmware update daemon...
jan. 11 14:13:26 emit fwupd[1878]: 13:13:26:0116 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 14:13:26 emit fwupd[1878]: 13:13:26:0120 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 14:13:26 emit systemd[1]: Started Firmware update daemon.
jan. 11 16:13:39 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 11 16:13:39 emit systemd[1]: fwupd.service: Consumed 1.271s CPU time.
jan. 11 17:12:21 emit systemd[1]: Starting Firmware update daemon...
jan. 11 17:12:22 emit fwupd[7679]: 16:12:22:0196 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 17:12:22 emit fwupd[7679]: 16:12:22:0202 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 11 17:12:23 emit systemd[1]: Started Firmware update daemon.
jan. 11 19:12:23 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 11 19:12:23 emit systemd[1]: fwupd.service: Consumed 1.397s CPU time.
jan. 12 00:51:31 emit systemd[1]: Starting Firmware update daemon...
jan. 12 00:51:32 emit fwupd[14682]: 23:51:32:0199 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.>
jan. 12 00:51:32 emit fwupd[14682]: 23:51:32:0203 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.>
jan. 12 00:51:33 emit systemd[1]: Started Firmware update daemon.
jan. 12 00:53:54 emit systemd[1]: Stopping Firmware update daemon...
jan. 12 00:53:54 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 12 00:53:54 emit systemd[1]: Stopped Firmware update daemon.
-- Boot 586409ae788d424a9be44d60ff33d7f0 --
jan. 12 00:54:43 emit systemd[1]: Starting Firmware update daemon...
jan. 12 00:54:43 emit fwupd[1882]: 23:54:43:0490 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 00:54:43 emit fwupd[1882]: 23:54:43:0494 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 00:54:44 emit systemd[1]: Started Firmware update daemon.
jan. 12 00:55:12 emit fwupd[1882]: 23:55:12:0764 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 00:55:12 emit fwupd[1882]: 23:55:12:0846 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 01:12:13 emit fwupd[1882]: 00:12:13:0108 FuPluginUpower       failed to query lid state
jan. 12 01:12:13 emit fwupd[1882]: 00:12:13:0108 FuPluginUpower       failed to query lid state
jan. 12 01:12:13 emit systemd[1]: Stopping Firmware update daemon...
jan. 12 01:12:13 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 12 01:12:13 emit systemd[1]: Stopped Firmware update daemon.
jan. 12 01:12:13 emit systemd[1]: fwupd.service: Consumed 1.708s CPU time.
-- Boot eae40e5c52734459a3072a4cc557d112 --
jan. 12 08:51:32 emit systemd[1]: Starting Firmware update daemon...
jan. 12 08:51:33 emit fwupd[1889]: 07:51:33:0272 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 08:51:33 emit fwupd[1889]: 07:51:33:0277 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 08:51:34 emit systemd[1]: Started Firmware update daemon.
jan. 12 11:10:06 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 12 11:10:06 emit systemd[1]: fwupd.service: Consumed 1.479s CPU time.
jan. 12 12:50:07 emit systemd[1]: Starting Firmware update daemon...
jan. 12 12:50:08 emit fwupd[15304]: 11:50:08:0201 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.>
jan. 12 12:50:08 emit fwupd[15304]: 11:50:08:0205 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.>
jan. 12 12:50:09 emit systemd[1]: Started Firmware update daemon.
jan. 12 13:12:15 emit fwupd[15304]: 12:12:15:0497 FuPluginUpower       failed to query lid state
jan. 12 13:12:15 emit fwupd[15304]: 12:12:15:0497 FuPluginUpower       failed to query lid state
jan. 12 13:12:15 emit systemd[1]: Stopping Firmware update daemon...
jan. 12 13:12:15 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 12 13:12:15 emit systemd[1]: Stopped Firmware update daemon.
-- Boot f03f1264ee2f42c8a60a3ac73390b8d1 --
jan. 12 13:13:39 emit systemd[1]: Starting Firmware update daemon...
jan. 12 13:13:40 emit fwupd[1924]: 12:13:40:0032 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 13:13:40 emit fwupd[1924]: 12:13:40:0036 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 13:13:40 emit systemd[1]: Started Firmware update daemon.
jan. 12 13:16:04 emit fwupd[1924]: 12:16:04:0513 FuPluginUpower       failed to query lid state
jan. 12 13:16:04 emit fwupd[1924]: 12:16:04:0513 FuPluginUpower       failed to query lid state
jan. 12 13:16:04 emit systemd[1]: Stopping Firmware update daemon...
jan. 12 13:16:04 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 12 13:16:04 emit systemd[1]: Stopped Firmware update daemon.
-- Boot f749e414cacb46ca8e6f251b960573bf --
jan. 12 13:17:18 emit systemd[1]: Starting Firmware update daemon...
jan. 12 13:17:19 emit fwupd[1955]: 12:17:19:0087 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 13:17:19 emit fwupd[1955]: 12:17:19:0090 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 13:17:19 emit systemd[1]: Started Firmware update daemon.
jan. 12 13:39:23 emit fwupd[1955]: 12:39:23:0756 FuPluginUpower       failed to query lid state
jan. 12 13:39:23 emit fwupd[1955]: 12:39:23:0756 FuPluginUpower       failed to query lid state
jan. 12 13:39:23 emit systemd[1]: Stopping Firmware update daemon...
jan. 12 13:39:24 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 12 13:39:24 emit systemd[1]: Stopped Firmware update daemon.
-- Boot 27aa6c1b1d56449cb58a2c9d12dffb0a --
jan. 12 13:40:16 emit systemd[1]: Starting Firmware update daemon...
jan. 12 13:40:17 emit fwupd[1944]: 12:40:17:0211 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 13:40:17 emit fwupd[1944]: 12:40:17:0215 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 13:40:18 emit fwupd[1944]: 12:40:18:0363 FuEngine             failed to add device usb:02:00:03: failed to do EP1 transfer: transfer timed out
jan. 12 13:40:19 emit systemd[1]: Started Firmware update daemon.
jan. 12 13:50:47 emit fwupd[1944]: 12:50:47:0773 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 13:50:47 emit fwupd[1944]: 12:50:47:0877 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 13:51:22 emit fwupd[1944]: 12:51:22:0119 FuPluginUpower       failed to query lid state
jan. 12 13:51:22 emit fwupd[1944]: 12:51:22:0119 FuPluginUpower       failed to query lid state
jan. 12 13:51:22 emit systemd[1]: Stopping Firmware update daemon...
jan. 12 13:51:22 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 12 13:51:22 emit systemd[1]: Stopped Firmware update daemon.
jan. 12 13:51:22 emit systemd[1]: fwupd.service: Consumed 1.688s CPU time.
-- Boot 621e65383e934290b9bdaf26ed358c0b --
jan. 12 13:52:14 emit systemd[1]: Starting Firmware update daemon...
jan. 12 13:52:14 emit fwupd[1933]: 12:52:14:0499 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 13:52:14 emit fwupd[1933]: 12:52:14:0502 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 13:52:15 emit systemd[1]: Started Firmware update daemon.
jan. 12 15:42:14 emit systemd[1]: Stopping Firmware update daemon...
jan. 12 15:42:14 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 12 15:42:14 emit systemd[1]: Stopped Firmware update daemon.
jan. 12 15:42:14 emit systemd[1]: fwupd.service: Consumed 1.387s CPU time.
-- Boot 9f03d7ce0ca54004b5b66f0a96e978b4 --
jan. 12 15:43:06 emit systemd[1]: Starting Firmware update daemon...
jan. 12 15:43:06 emit fwupd[1931]: 14:43:06:0733 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 15:43:06 emit fwupd[1931]: 14:43:06:0736 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 15:43:07 emit systemd[1]: Started Firmware update daemon.
jan. 12 17:43:25 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 12 17:43:25 emit systemd[1]: fwupd.service: Consumed 1.396s CPU time.
jan. 12 21:01:46 emit systemd[1]: Starting Firmware update daemon...
jan. 12 21:01:46 emit fwupd[6467]: 20:01:46:0710 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 21:01:46 emit fwupd[6467]: 20:01:46:0714 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 21:01:47 emit systemd[1]: Started Firmware update daemon.
jan. 12 21:04:33 emit fwupd[6467]: 20:04:33:0502 FuPluginUpower       failed to query lid state
jan. 12 21:04:33 emit fwupd[6467]: 20:04:33:0502 FuPluginUpower       failed to query lid state
jan. 12 21:04:33 emit systemd[1]: Stopping Firmware update daemon...
jan. 12 21:04:33 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 12 21:04:33 emit systemd[1]: Stopped Firmware update daemon.
-- Boot 8bedb92fc21c41b5af03583a17a98bc6 --
jan. 12 21:05:34 emit systemd[1]: Starting Firmware update daemon...
jan. 12 21:05:34 emit fwupd[1933]: 20:05:34:0336 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 21:05:34 emit fwupd[1933]: 20:05:34:0339 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 21:05:35 emit systemd[1]: Started Firmware update daemon.
jan. 12 21:32:11 emit fwupd[1933]: 20:32:11:0208 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 21:32:11 emit fwupd[1933]: 20:32:11:0306 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 12 23:32:24 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 12 23:32:24 emit systemd[1]: fwupd.service: Consumed 2.542s CPU time.
jan. 13 08:47:25 emit systemd[1]: Starting Firmware update daemon...
jan. 13 08:47:25 emit fwupd[12807]: 07:47:25:0729 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.>
jan. 13 08:47:25 emit fwupd[12807]: 07:47:25:0733 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.>
jan. 13 08:47:26 emit systemd[1]: Started Firmware update daemon.
-- Boot 9299b252c8314d2897149cde7e4f9e3a --
jan. 13 08:50:23 emit systemd[1]: Starting Firmware update daemon...
jan. 13 08:50:23 emit fwupd[1942]: 07:50:23:0365 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 08:50:23 emit fwupd[1942]: 07:50:23:0368 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 08:50:23 emit systemd[1]: Started Firmware update daemon.
jan. 13 10:22:04 emit systemd[1]: Stopping Firmware update daemon...
jan. 13 10:22:04 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 13 10:22:04 emit systemd[1]: Stopped Firmware update daemon.
jan. 13 10:22:04 emit systemd[1]: fwupd.service: Consumed 1.167s CPU time.
-- Boot e55f77f802df4ba1b7a5847622f1b630 --
jan. 13 10:22:55 emit systemd[1]: Starting Firmware update daemon...
jan. 13 10:22:55 emit fwupd[1931]: 09:22:55:0335 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 10:22:55 emit fwupd[1931]: 09:22:55:0339 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 10:22:56 emit systemd[1]: Started Firmware update daemon.
jan. 13 10:24:51 emit fwupd[1931]: 09:24:51:0916 FuPluginUpower       failed to query lid state
jan. 13 10:24:51 emit fwupd[1931]: 09:24:51:0916 FuPluginUpower       failed to query lid state
jan. 13 10:24:51 emit systemd[1]: Stopping Firmware update daemon...
jan. 13 10:24:52 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 13 10:24:52 emit systemd[1]: Stopped Firmware update daemon.
-- Boot 2cb10b7dd0524975ab3e5e308cf8b158 --
jan. 13 10:25:42 emit systemd[1]: Starting Firmware update daemon...
jan. 13 10:25:42 emit fwupd[1933]: 09:25:42:0668 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 10:25:42 emit fwupd[1933]: 09:25:42:0672 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 10:25:43 emit fwupd[1933]: 09:25:43:0893 FuEngine             failed to add device usb:02:00:03: failed to do EP1 transfer: transfer timed out
jan. 13 10:25:44 emit systemd[1]: Started Firmware update daemon.
jan. 13 10:28:08 emit systemd[1]: Stopping Firmware update daemon...
jan. 13 10:28:08 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 13 10:28:08 emit systemd[1]: Stopped Firmware update daemon.
-- Boot 68c943c1592140a6ac0fd964ae80985b --
jan. 13 10:28:55 emit systemd[1]: Starting Firmware update daemon...
jan. 13 10:28:55 emit fwupd[1917]: 09:28:55:0918 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 10:28:55 emit fwupd[1917]: 09:28:55:0921 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 10:28:56 emit systemd[1]: Started Firmware update daemon.
jan. 13 10:32:00 emit fwupd[1917]: 09:32:00:0846 FuPluginUpower       failed to query lid state
jan. 13 10:32:00 emit fwupd[1917]: 09:32:00:0846 FuPluginUpower       failed to query lid state
jan. 13 10:32:00 emit systemd[1]: Stopping Firmware update daemon...
jan. 13 10:32:01 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 13 10:32:01 emit systemd[1]: Stopped Firmware update daemon.
-- Boot 95659ee4a3a749aea8ca3687c3f62691 --
jan. 13 10:32:48 emit systemd[1]: Starting Firmware update daemon...
jan. 13 10:32:48 emit fwupd[1908]: 09:32:48:0951 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 10:32:48 emit fwupd[1908]: 09:32:48:0955 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 10:32:49 emit systemd[1]: Started Firmware update daemon.
jan. 13 10:37:54 emit fwupd[1908]: 09:37:54:0271 FuPluginUpower       failed to query lid state
jan. 13 10:37:54 emit fwupd[1908]: 09:37:54:0271 FuPluginUpower       failed to query lid state
jan. 13 10:37:54 emit systemd[1]: Stopping Firmware update daemon...
jan. 13 10:37:54 emit systemd[1]: fwupd.service: Deactivated successfully.
jan. 13 10:37:54 emit systemd[1]: Stopped Firmware update daemon.
-- Boot f6d82a1baba343218b0f17204163efc4 --
jan. 13 10:38:41 emit systemd[1]: Starting Firmware update daemon...
jan. 13 10:38:42 emit fwupd[1934]: 09:38:42:0246 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 10:38:42 emit fwupd[1934]: 09:38:42:0250 FuEngine             failed to get releases for UEFI dbx: No releases found: Not compatible with org.f>
jan. 13 10:38:43 emit systemd[1]: Started Firmware update daemon.
 ESCOC
 to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1
 to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1

 to query lid state
 to query lid state





 to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1
 to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1
 to add device usb:02:00:03: failed to do EP1 transfer: transfer timed out






 to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1
 to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1

 to query lid state
 to query lid state





 to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1
 to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1

 to query lid state
 to query lid state





 to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1
 to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1

At the end of the output, please notice lines like this:

to get releases for UEFI dbx: No releases found: Not compatible with org.freedesktop.fwupd version 1.7.9, requires >= 1.9.1

Do I need fwupd installed? Can I safely remove it? I suspect that will solve my problem with the error message about update after every reboot. I found this wich was very relevant in the mint forum: fwupd fails every day - Linux Mint Forums

So now I am trying to decide if I can delete or disable the service? If so, what is best, delete or disable? Here is both methods from the thread I linked to in mint forum above:

... or you can simply :

sudo apt-get remove fwupd

and be done with it - if you don't constantly (or ever) need it

Inspired by this thread here, I just did that
since I know I will not need such a service.

or

Try this:

sudo systemctl mask fwupd.service fwupd-refresh.service fwupd-refresh.timer

Mask will link specified unit files to /dev/null, making it impossible to start them. This a stronger version of disable, since it prohibits all kinds of activation of the unit, including enablement and manual activation.

As a final remark, to me it looks like a security bug (here is the link I posted before about it), but I could be wrong if this is security related in the same way in Zorin 17? However I am eager to try to disable or delete fwupd if I don't need it for Zorin 17 to work correct? So that I can see if that solves the problem with the error message after reboot.

That is some impressive work for someone who wasn't ready to run updates via the terminal :smiley:

I would much rather disable it before removing it entirely. If something goes wrong you'll still be able to enable it back very easily. I tried to run that command on a virtual machine and I see no changes, other that now the service reports as being inactive after a reboot.

So, just give it a try?

1 Like

I know how to use Google, but it is hard when I don't have the skills to understand what I'm reading and what it actually means. Feels confusing, but it seems I was lucky this time!

Thank you for testing the command! I have now disabled fwupd and restarted the computer, and it works! The error message about the failed update is gone! I did this:

xxx@xxx:~$ sudo systemctl mask fwupd.service fwupd-refresh.service fwupd-refresh.timer
[sudo] passord for xxx:         
Created symlink /etc/systemd/system/fwupd.service β†’ /dev/null.
Created symlink /etc/systemd/system/fwupd-refresh.service β†’ /dev/null.
Created symlink /etc/systemd/system/fwupd-refresh.timer β†’ /dev/null.
xxx@x:~$

I will now click on "Solution" on this post, as this was a solution for me. However I will reinstall Zorin 17 tomorrow, and this time I will not use the "try" but install directly. I will report here if I get error message about failed update after reinstall or not. If I get it, I will just disable fwupd again.

2 Likes

Great! I'm seeing now that some people have gone as far as removing the Gnome Software Store (called Software in ZorinOS) to tackle the issue. I guess the only consequence is that firmware updates won't be coming automatically. Just something to keep in mind.

1 Like