Both, my speaker and audio jack don't seem to be working. I checked my sound settings and pulse audio settings, and both seem to show that the sound is working (i can see the volume bar bouncing while playing a video on youtube).
Has anyone else come across this and knows how to fix it?
You may want to check that your bios is up to date. I work PC's not MAC's so forgive me on not knowing the process.
Another thing you may want to check is your alsa-base.conf in /etc/modprobe.d/. Try using 'options snd-hda-intel model=laptop-amic', add it at the bottom of it if it doesn't exist in the file.
welcome to the forum! sorry you're having trouble with your sound, i know that sucks. been there that's for sure. my alsamixer and pulseaudio were all configured correctly and i could see the volume bar bouncing during sound output as well.
this somehow worked for me, maybe it could help you too? it worked after doing these 2 steps and rebooting for me. just leave out the ** parts obviously lol