In my opinion, Zorin is the most polished experience for new users on Linux. I am really excited about its future, and have some ideas about where it could go.
New Technologies
I think what Zorin is doing is great, and could be made somewhat greater by integrating some awesome new tools. I understand that these can decrease stability, but I think with time and testing, they can really take Zorin to the next level.
BTRFS and snapshots
Using Timeshift or snapper with BTRFS would be amazing. It dramatically decreases the likelihood of losing an important file or breaking your system. To have it enabled, working, out of the box (OOTB), would be revolutionary. With the Zorin Team's knack for polish and integrating third-party components into a unified hull, Zorin could have a snapshot system rivalling Time Machine on macOS. Schykle on the Linux for Everyone show talked a lot about snapshots, and how if integrated well with a file manager, can be truly amazing.
PipeWire and WirePlumber
These audio managers are reportedly much better than the aging PulseAudio, with more features and better optimization.
Wayland
I'm not sure about this, but I don't think that Wayland is the default right now in Zorin OS. If not, I think sometime relatively soon in the future it should be the default, as I've seen more problems being solved than being caused by moving to Wayland. However, I definitely think X11 should be retained as a backup. I also understand that Wayland may not quite be ready for new users who won't know why you can't share your entire screen on Discord, but it's getting close.
Gaming
I am not super experienced with the stability of kernels, but I think updating Zorin to an LTS kernel at least close to the latest could be really beneficial. Lately, with the LTT Linux challenge, Linux gaming has been carefully examined, and I think one of the issues is the lack of beginner-friendly distros that cater well to gamers. Distros like Manjaro, Garuda, Drauger, Chimera, and Steam OS are just not the right choice for newbies, either because they are unstable, limited, or no longer supported. Pop!_OS is all well and good, but it targets System76 hardware specifically, and not everyone agrees with their desktop choices. Therefore, if Zorin OS put in a little bit of effort to make the gaming experience shine with things like good handling of Nvidia drivers, some reasonably new Steam/Proton/Wine packages, and a kernel with support for the latest hardware, it would really help the Linux desktop as a whole. Maybe a seperate 'Gaming Edition' would be the move.
Concerns About GNOME
Don't get me wrong, I love GNOME, especially GNOME 40+. It just feels so beautiful and polished. I also love what Zorin is doing with Gnome. However, with the recent development that is libadwaita, I am left wondering how Zorin is going to move forward. At this point, GNOME doesn't seem to want to accomodate people who have a different idea of how the desktop should be, whether that be through extensions, themes, tweaks or other things. I think Pop OS making their own DE is all well and good, but Zorin just doesn't have the resources for that. Maybe they could switch to KDE. I would really love to see how Zorin could give it some much needed polish.
Closing Thoughts
These are just some ideas about where Zorin can go from here, but they are strictly opinions and quite subjective. I wonder what you guys think.
Update
I edited some sentences for clarity and grammatical adherence.