The installer encountered an unrecoverable error. A desktop session will now be run

[zabadabadoo]

@DemigodKushal Hi and welcome to the forum.
First off, have you looked at this: Before you install

Which version and flavour of ZorinOS are you trying? e.g. Z16Core, Pro or maybe Z15.3 Lite.

What is spec of your machine? e.g CPU, RAM, disk.

[DemigodKushal]

@tomscharbach @zabadabadoo
Updated the main post.

[Michel]

@DemigodKushal

I've verified the hashes and my ISO seems alright.

What flashing tool did you use ? possible a corrupt file on the usb ?

[zabadabadoo]

@Michel

What flashing tool did you use ? possible a corrupt file on the usb ?

OP has been updated stating:

@DemigodKushal

I'm using rufus.

@DemigodKushal

The error pops up a bit after i click "try or install zorin os" the installer just doesnt show.

At this point, did you also attempt the other option to "Try ZorinOS"?
Does that also get stuck?

[DemigodKushal]

@tomscharbach

@tomscharbach

(1) What is the make/model of your computer? I ask because some Lenovo, HP, and Acer models of what seem to be your computer's generation have been known to have issues.

(2) You've encountered the issue with Linux Mint and Zorin. Both are Ubuntu derivatives. Have you encountered the issue with any other distros? Which? I ask because the issue might be Ubuntu-specific, which narrows the search for a solution.

Hello again, sorry for the delayed response.

1. I'm using the HP Elitebook 820 G1.

2. Heres the "weird" part. Until a few days ago I was running a dual boot with pop os. The only thing I've seemed to notice is that when flashing pop os, it prompted me to use the "dd mode" which I did. I haven't tried that mode with zorin os and linux mint. I'll be trying it later today hopefully.

[DemigodKushal]

@zabadabadoo

@zabadabadoo

At this point, did you also attempt the other option to "Try ZorinOS"?
Does that also get stuck?

The Live session works perfectly it seems. Just the installer never starts.

[337harvey]

You may want to re-burn using iso mode in rufus. When i tried dd in rufus i couldn't get the live image to boot. Your mileage may differ.

I know you are probably tired of questions already, but we are still trying to narrow the possibilities down, how old is your hdd?

[DemigodKushal]

@337harvey

I know you are probably tired of questions already, but we are still trying to narrow the possibilities down, how old is your hdd?

Pretty old ( I dunno the exact age ) The laptop itself is 5 years old.

[DemigodKushal]

Also tried DD Mode, same issue.

[Aravisian]

@DemigodKushal

The laptop itself is 5 years old.

oof..
Have you checked the Drive integrity using SMART monitor tool?

[DemigodKushal]

@Aravisian

SMART monitor tool

I'll do that rn.

Edit: Could you give a link?

[DemigodKushal]

Giving up on this problem. If anyone in the future finds a solution Please mail me at ***********@gmail.com.

Thanks for all the help!

[zabadabadoo]

@DemigodKushal I have edited and obscured your email address from the above message.

Important Note: Revealing your email address on any public forum is a bad idea as it may be harvested and you will get lots of spam or worse.

[DemigodKushal]

That was a useless email address that I use for extra stuff, no problem tho. Have a great day.

[DemigodKushal]

LOL I used the exact same USB with the exact same flashing method on another device of mine and it worked.

[DemigodKushal]

Update: After facing the same issue on so many other distros. I've come to a conclusion that its my hard drive acting up. I've replaced it and everythings seems to work perfectly.

[zabadabadoo]

@DemigodKushal

everythings seems to work perfectly.

Those are the words we like to see here on the forum

[Aravisian]

@Aravisian

oof..
Have you checked the Drive integrity using SMART monitor tool?

It is interesting how often users get upset when I suggest this...

[337harvey]

But computer parts are supposed to last forever... or at least until I'm done with it!