Todays update makes printer problems

MaxO · June 9, 2026, 12:11pm

Hi!
My Epson (Stylus Office BX535WD) printer is suddenly not recognized anymore after "sudo apt updates" today. I am trying to get it running again but no success so far.
So for 1 thats a feedback to devs, no idea where that belongs?
Nr.2 its a warning for others and Nr3 a call fo help how to solve it!
the printer is connected via USB (and always was) and the drivers are (still) up to date. Restarting cups made no difference, also restarting the printer and rebooting Zorin OS...

MaxO · June 9, 2026, 12:27pm

sudo tail -f /var/log/cups/error_log
gives me

Zusammenfassung

W [09/Jun/2026:14:05:01 +0200] Raw queues are deprecated and will stop working in a future version of CUPS. See Remove print filters and printer driver support · Issue #4 · OpenPrinting/cups-sharing · GitHub
W [09/Jun/2026:14:05:01 +0200] Printer drivers are deprecated and will stop working in a future version of CUPS. See Remove print filters and printer driver support · Issue #4 · OpenPrinting/cups-sharing · GitHub
W [09/Jun/2026:14:06:51 +0200] Raw queues are deprecated and will stop working in a future version of CUPS. See Remove print filters and printer driver support · Issue #4 · OpenPrinting/cups-sharing · GitHub
W [09/Jun/2026:14:06:51 +0200] Printer drivers are deprecated and will stop working in a future version of CUPS. See Remove print filters and printer driver support · Issue #4 · OpenPrinting/cups-sharing · GitHub
W [09/Jun/2026:14:07:41 +0200] Raw queues are deprecated and will stop working in a future version of CUPS. See Remove print filters and printer driver support · Issue #4 · OpenPrinting/cups-sharing · GitHub
W [09/Jun/2026:14:07:41 +0200] Printer drivers are deprecated and will stop working in a future version of CUPS. See Remove print filters and printer driver support · Issue #4 · OpenPrinting/cups-sharing · GitHub
W [09/Jun/2026:14:12:35 +0200] Raw queues are deprecated and will stop working in a future version of CUPS. See Remove print filters and printer driver support · Issue #4 · OpenPrinting/cups-sharing · GitHub
W [09/Jun/2026:14:12:35 +0200] Printer drivers are deprecated and will stop working in a future version of CUPS. See Remove print filters and printer driver support · Issue #4 · OpenPrinting/cups-sharing · GitHub
E [09/Jun/2026:14:13:01 +0200] [cups-driverd] Bad driver information file "/usr/share/cups/drv/indexbraille-filter.defs"!

Ponce-De-Leon · June 9, 2026, 12:54pm

There were running CUPS Updates.

Did You tried to delete the Printer, disable it, unplug it, then rebot, plug it in again and add the Printer again?

MaxO · June 9, 2026, 12:54pm

It works now, tough I am not sure what the solution was.
One thing that might have been it was that I had to add the drivers again in the printer-options manually, the commands:
sudo apt install --reinstall printer-driver-escpr
and
sudo apt install printer-driver-gutenprint
did not work...

MaxO · June 9, 2026, 12:55pm

No, but I was close to try that as well!
any ways for users to avoid such trouble with this (or any...) update?

Ponce-De-Leon · June 9, 2026, 12:56pm

Not install the Update would be my first Suggestion.

MaxO · June 9, 2026, 1:00pm

Haha, therefor the warning
The thread is somehow solved, but I am not to mark it as such because I dont really know what the solution was?!

Ponce-De-Leon · June 9, 2026, 1:02pm

When You see this more as an Information, You could simply change the Thread Category to Chat about Zorin

saj54 · June 9, 2026, 7:46pm

I'm a Newbie to Zorin & Linux system, so I'm not tech savvy. For what it's worth I found this video clip on Printers, essentially being programmed for "Planned Obsolescence" using a Limiting Number of Prints / Copies that is met more quickly under variable circumstances, eg. as printer powered off & on! Don't know if this will help or if it is "Click Bait" behind it?

plb · June 10, 2026, 6:33am

Same problem here since yesterday.

Same error in /var/log/cups/error_log that appears after the update on 2 laptop with zorin 18.

It seems that the cups update from 2.4.7-1.2ubuntu7.9 to 2.4.7-1.2ubuntu7.13 broke something.

plb · June 10, 2026, 6:52am

Restarting manually cups in foreground seems to fix the problem.

Here are the journal :

juin 10 08:45:14 VE-24296 systemd[1]: cups.service: Job cups.service/start failed with result 'dependency'.
juin 10 08:45:14 VE-24296 systemd[1]: Dependency failed for cups.service - CUPS Scheduler.
juin 10 08:45:14 VE-24296 systemd[1]: Failed to listen on cups.socket - CUPS Scheduler.
juin 10 08:45:14 VE-24296 systemd[1]: cups.socket: Failed with result 'start-limit-hit'.
juin 10 08:45:14 VE-24296 systemd[1]: cups.socket: Start request repeated too quickly.
juin 10 08:45:14 VE-24296 systemd[1]: Stopping cups.socket - CUPS Scheduler...
juin 10 08:45:14 VE-24296 systemd[1]: Closed cups.socket - CUPS Scheduler.
juin 10 08:45:14 VE-24296 systemd[1]: cups.socket: Deactivated successfully.
juin 10 08:45:14 VE-24296 systemd[1]: Stopped cups.service - CUPS Scheduler.
juin 10 08:45:14 VE-24296 systemd[1]: cups.service: Scheduled restart job, restart counter is at 9.
juin 10 08:45:14 VE-24296 systemd[1]: Failed to start cups.service - CUPS Scheduler.
juin 10 08:45:14 VE-24296 systemd[1]: cups.service: Failed with result 'signal'.
juin 10 08:45:14 VE-24296 systemd[1]: cups.service: Main process exited, code=killed, status=6/ABRT
juin 10 08:45:14 VE-24296 cupsd[10739]: Fatal glibc error: malloc.c:2599 (sysmalloc): assertion failed: (old_top == initial_top (av) &&>

Here are the logs of my terminal.

root@VE-24296:/var/log/cups# systemctl status cups
○ cups.service - CUPS Scheduler
     Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled; preset: enabled)
     Active: inactive (dead) (Result: signal) since Wed 2026-06-10 08:10:25 CEST; 34min ago
TriggeredBy: × cups.path
             × cups.socket
       Docs: man:cupsd(8)
    Process: 1164 ExecStart=/usr/sbin/cupsd -l (code=killed, signal=ABRT)
   Main PID: 1164 (code=killed, signal=ABRT)
        CPU: 22ms

juin 10 08:10:25 VE-24296 systemd[1]: cups.service: Scheduled restart job, restart counter is at 4.
juin 10 08:10:25 VE-24296 systemd[1]: Stopped cups.service - CUPS Scheduler.
juin 10 08:10:25 VE-24296 systemd[1]: Dependency failed for cups.service - CUPS Scheduler.
juin 10 08:10:25 VE-24296 systemd[1]: cups.service: Job cups.service/start failed with result 'dependency'.
root@VE-24296:/var/log/cups# systemctl stop cups
root@VE-24296:/var/log/cups# systemctl start cups
Job for cups.service failed because a fatal signal was delivered to the control process.
See "systemctl status cups.service" and "journalctl -xeu cups.service" for details.
root@VE-24296:/var/log/cups# systemctl status cups
○ cups.service - CUPS Scheduler
     Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled; preset: enabled)
     Active: inactive (dead) (Result: signal) since Wed 2026-06-10 08:45:14 CEST; 4s ago
TriggeredBy: × cups.path
             × cups.socket
       Docs: man:cupsd(8)
    Process: 10739 ExecStart=/usr/sbin/cupsd -l (code=killed, signal=ABRT)
   Main PID: 10739 (code=killed, signal=ABRT)
        CPU: 20ms

juin 10 08:45:14 VE-24296 systemd[1]: Failed to start cups.service - CUPS Scheduler.
juin 10 08:45:14 VE-24296 systemd[1]: cups.service: Scheduled restart job, restart counter is at 9.
juin 10 08:45:14 VE-24296 systemd[1]: Stopped cups.service - CUPS Scheduler.
juin 10 08:45:14 VE-24296 systemd[1]: Dependency failed for cups.service - CUPS Scheduler.
juin 10 08:45:14 VE-24296 systemd[1]: cups.service: Job cups.service/start failed with result 'dependency'.
      
root@VE-24296:/var/log/cups# cupsd -f 
^C

root@VE-24296:/var/log/cups# systemctl status cups
○ cups.service - CUPS Scheduler
     Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled; preset: enabled)
     Active: inactive (dead) (Result: signal) since Wed 2026-06-10 08:45:14 CEST; 19s ago
TriggeredBy: × cups.path
             × cups.socket
       Docs: man:cupsd(8)
    Process: 10739 ExecStart=/usr/sbin/cupsd -l (code=killed, signal=ABRT)
   Main PID: 10739 (code=killed, signal=ABRT)
        CPU: 20ms

juin 10 08:45:14 VE-24296 systemd[1]: Failed to start cups.service - CUPS Scheduler.
juin 10 08:45:14 VE-24296 systemd[1]: cups.service: Scheduled restart job, restart counter is at 9.
juin 10 08:45:14 VE-24296 systemd[1]: Stopped cups.service - CUPS Scheduler.
juin 10 08:45:14 VE-24296 systemd[1]: Dependency failed for cups.service - CUPS Scheduler.
juin 10 08:45:14 VE-24296 systemd[1]: cups.service: Job cups.service/start failed with result 'dependency'.
root@VE-24296:/var/log/cups# systemctl start cups
root@VE-24296:/var/log/cups# systemctl status cups
● cups.service - CUPS Scheduler
     Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled; preset: enabled)
     Active: active (running) since Wed 2026-06-10 08:45:38 CEST; 2s ago
TriggeredBy: × cups.path
             ● cups.socket
       Docs: man:cupsd(8)
   Main PID: 10769 (cupsd)
     Status: "Scheduler is running..."
      Tasks: 4 (limit: 8792)
     Memory: 6.2M (peak: 6.3M)
        CPU: 45ms
     CGroup: /system.slice/cups.service
             ├─10769 /usr/sbin/cupsd -l
             ├─10770 /usr/lib/cups/notifier/dbus dbus://
             ├─10771 /usr/lib/cups/notifier/dbus dbus://
             └─10772 /usr/lib/cups/notifier/dbus dbus://

juin 10 08:45:38 VE-24296 systemd[1]: Starting cups.service - CUPS Scheduler...
juin 10 08:45:38 VE-24296 systemd[1]: Started cups.service - CUPS Scheduler.
root@VE-24296:/var/log/cups# ^C
root@VE-24296:/var/log/cups# systemctl stop cups
root@VE-24296:/var/log/cups# systemctl status cups
○ cups.service - CUPS Scheduler
     Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled; preset: enabled)
     Active: inactive (dead) since Wed 2026-06-10 08:46:01 CEST; 1s ago
   Duration: 22.949s
TriggeredBy: × cups.path
             ○ cups.socket
       Docs: man:cupsd(8)
    Process: 10769 ExecStart=/usr/sbin/cupsd -l (code=exited, status=0/SUCCESS)
   Main PID: 10769 (code=exited, status=0/SUCCESS)
     Status: "Scheduler is running..."
        CPU: 52ms

juin 10 08:45:38 VE-24296 systemd[1]: Starting cups.service - CUPS Scheduler...
juin 10 08:45:38 VE-24296 systemd[1]: Started cups.service - CUPS Scheduler.
juin 10 08:46:01 VE-24296 systemd[1]: Stopping cups.service - CUPS Scheduler...
juin 10 08:46:01 VE-24296 systemd[1]: cups.service: Deactivated successfully.
juin 10 08:46:01 VE-24296 systemd[1]: Stopped cups.service - CUPS Scheduler.
root@VE-24296:/var/log/cups# systemctl list-units | grep cups
● cups.path                                                                                        loaded failed failed    CUPS Scheduler
root@VE-24296:/var/log/cups# systemctl start cups.path
root@VE-24296:/var/log/cups# systemctl start cups
root@VE-24296:/var/log/cups# systemctl status cups
● cups.service - CUPS Scheduler
     Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled; preset: enabled)
     Active: active (running) since Wed 2026-06-10 08:46:23 CEST; 5s ago
TriggeredBy: ● cups.path
             ● cups.socket
       Docs: man:cupsd(8)
   Main PID: 11581 (cupsd)
     Status: "Scheduler is running..."
      Tasks: 4 (limit: 8792)
     Memory: 6.1M (peak: 6.5M)
        CPU: 46ms
     CGroup: /system.slice/cups.service
             ├─11581 /usr/sbin/cupsd -l
             ├─11583 /usr/lib/cups/notifier/dbus dbus://
             ├─11584 /usr/lib/cups/notifier/dbus dbus://
             └─11585 /usr/lib/cups/notifier/dbus dbus://

juin 10 08:46:23 VE-24296 systemd[1]: Starting cups.service - CUPS Scheduler...
juin 10 08:46:23 VE-24296 systemd[1]: Started cups.service - CUPS Scheduler.

swarfendor437 · June 10, 2026, 7:25am

I am wondering if the CUPS update has carried out its warning when I have used CUPS to get things running in BSD. "Warning, Gutenprint will not be available in later releases of CUPS".

plb · June 15, 2026, 10:01am

Some news : the error comes on specific ppd files. I can reproduce using the command : "lpoptions -l -p <printer>"

In my case this is the model Kyocera Taskalfa MZ5001i with driver kyodialog_10.0-0

I don't know which part of the ppd file is concerned.

MaxO · June 20, 2026, 1:58pm

Still issues I cannot solve:
the duplex option is not available anymore, which is quite important to me! Its greyed so I cannot choose it in the printer options.
In the printing dialog I do not even see it. Printing and scanning works otherwise fine!
AI couldnt give me the right guidance unfortunately...

MaxO · June 22, 2026, 7:01am

I found that there is another driver to install manually thats called "Cups & Gutenberg". That seems to work!