Unable to Connect to New Wifi Network

General Help
1

Hi,
I am facing a problem related to wifi connectivity. Whenever I try to connect to new wifi network, instead of password prompt, it shows "Network" Section of Settings.
Kindly fix this issue. I can only connect to the network which I selected during the installation.
I am using Zorin OS 18.1 Core and my laptop Model is: Dell Vostro 15 3510.

2

Welcome to the Forum!

When You go to Settings>Wifi, You can't add a new Wifi?

3

Yes, and whenever I try to connect to any wifi network in "visible Networks" section of "WiFi", instead of password prompt, it goes to "Network Section" of "Setting"

4

Hi and welcome.

Doing a search using Brave search engine via Mojeek brings back an A.I. result of (I used Ubuntu 24.04 in search criteria as that is what Zorin 18 is based on):

" This behavior is typically caused by the network connection being configured as system-wide or available to all users. When this setting is enabled, Ubuntu attempts to connect to the network at the login screen (GDM) before a user has logged in, bypassing the standard per-user password prompt.

To resolve this:

  • Open Wi-Fi Settings and select the problematic network.

  • Click the gear icon (or "Wired Settings"/Connection details) to edit the connection.

  • Navigate to the General tab.

  • Uncheck the option labeled Make available to all users (or Available to all users ).

  • Save the changes and reconnect.

This forces the connection attempt to occur only after you have logged into your user account, which will trigger the standard password input dialog. If the issue persists, you may also try removing the saved network configuration by running sudo rm /etc/NetworkManager/system-connections/* followed by sudo systemctl restart NetworkManager , though this will require re-entering passwords for all networks.

AI-generated answer. Please verify critical facts."

5
  • Are Secure Boot and Fast Boot in BIOS disabled?
  • If Windows is still installed: Is Fast Start-Up in Windows disabled?
  • Does Your System run in Wayland or X11? You can check that with the Terminal Command echo $XDG_SESSION_TYPE
  • Could You post the Output of the Terminal Commands sudo lshw -C network and rfkill list please?
6

I'm wondering if it works when you enter

nmtui

in terminal and then select "enable a connection" and select the wlan you want to connect. Do you see a window to enter the wlan password then ("Authentication for the wireless network is required")?

You can also try to select the new wlan network in the quick settings of the panel, then it should appear in the saved wlan connections in the settings. Click on the gear icon and go to tab security and enter the password there.

Perhaps we could check if the gnome-keyring-daemon service is running on your system with

systemctl --user --no-pager status gnome-keyring-daemon.service

and the polkit service

systemctl --no-pager status polkit.service

I'm not sure which one manages the password prompts for the network manager.