Unable to scan from Brother MFC-J5620DW

What worries me is that you cannot uncompress the installer file in the File manager.
You will have a problem in a daily operation if you cannot uncompress file.

Can you open File Roller and try to uncompress file from there?

Or try uncompressing online from a website.

Done

I suggest you to chage the name of the installer something simple such as
brother (it will still run I tested it myself)

Open terminal

cd Downloads

sudo bash brother

CUI will ask you
Input model name ->

Type the printer name exactly as follows:
MFC-J5620DW

Follow the instruction thereafter.

We're getting somewhere.

But I still can't scan after rebooting both computer and printer.

The printer is connected by WiFi, the PC by LAN


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How are you connecting the printer?
USB or WiFi?

If it is WiFi then you need to connect the printer to your local network.
Assuming your printer got a similar control panel as mine, go to set up then press WiFi assistance (mine is in French, English wording may be different).

With Win10 the scanner worked using WiFi to the same network connected to the PC by a LAN connection.

Guess I'll have to run out and buy a LAN cable.

I'll let you all know if that solves the problem

In the meantime, thank you for all of the assistance.

Cheers :beer:

You cannot connect printer with LAN cable to the computer.
You need to connect it to the router.

Is there anyreason you do not want to WiFi connection in Linux?

I know -- I meant the LAN goes to the router.

I would prefer using WiFi and not having to run a cable across the room.

I ran the WLAN assistant and it's connected, but the scanner still doesn't work.

I've got to step away and run some errands.

Thanks for the help again.

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Ah, OK.
The way you wrote suggested otherwise :sweat_smile:

It sounds like we will have some more fun later then :crazy_face:

This might help:

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That worked

I was able to scan finally!

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:partying_face:

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