I'm currently running Zorin Pro 17.3 and have been using a Brother printer (DCP-L2530DW) without problems since i started using Zorin OS over a year ago. All of a sudden my printer is not working anymore.
In the 'Printer' section of the 'Settings' menu is only this message: 'Unfortunately, printer service is unavailable' (Translated from Dutch)
I really don´t know what has happened. Normally i'm able to print wirelessly from my computer and also from my phone it works very easily. Right now it doesn't even work with usb cable.
Can it be a Zorin update that's the reason for this? I'm not an advanced Linux user, hopefully someone can help me out?
Thanks in advance!
A recent thread may be able to help:
So the first command (sudo mv /etc/cups/cupsd.conf /etc/cups/cupsd.conf-orig) gives me the message:
¨Can´t check status of '/etc/cups/cupsd.conf': file or map doesn´t exist.¨
Something else going on here?
This would mean that file does not exist - likely that you did not have CUPS installed - or that it was removed.
Brother Printers would rely on CUPS. So I think something, perhaps an error during an update or a dependency issue affected the install.
What is your terminal output for (the -l is dash L for "List")
dpkg -l | grep cups
If it is not installed, can you try
sudo apt update && sudo apt install --reinstall cups cups-client system-config-printer
sudo systemctl enable --now cups
Then test the printer?
I remember seeing a load of CUPS updates listed as part of a Software Update this week here on Z17.3 Core. So as your issue stems from that time, I guess the updates could be a factor.
I am having a CUPS issue with my Brother printer DCP-L2550W. It used to work until the last round of updates this past week (early December). Here is the error I am getting after following the advice to run "sudo apt update && sudo apt install --reinstall cups cups-client system-config-printer"
In the second command is a / missing. It should be
sudo cp /usr/share/cups/cupsd.conf.default /etc/cups/cupsd.conf
In Linux Mint the problem is solved today by an cups update. I haven't tried on Zorin, but maybe there will be aso a fix soon.
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Thank you SO MUCH!!! Those commands you posted did the trick!!! I love being a LINUX user (esp Zorin) in this awesome support community! I have been an UNIX guy professionally on and off since the 90's (SunOS, HP, RedHat) and FINALLY made the jump a few years ago to ditch using Windoze on my regular home PC. No reason in the world to ever look back. It just gets frustrating sometimes when there is a very specific bit of software I want that is 'Windows or Mac only', and WINE does not always play nice with them. Fortunately there are only a few, and the AMAZING choices out there for open source 'freebies' are awesome (e.g. Thunderbird to replace Outlook, LibreOffice for Word/Excel, etc).