Uninstalled some unknown packages from Software

[snowbird]

Hi there, I went Pro yesterday cause I wanted to support Zorin OS, upgradind directly from Core version (17.3). I choose normal installation instead of minimal, which was a mistake cause I didn't want all the new software that comes preinstalled in Pro version.

The problem is that I uninstalled all the new software I didn't want from Software App (In the middle "Installed" tab), and among those, two of them asked me to enter my sudo password. Now, everything seems to work nice, but since then two time my PC has frozen with the following message after being suspended: [6610.859001] usb 1-10.2: device descriptor read/64, error -32

This text is repeated four times with different initial numbers, and I need to hard restart it.

I used cat /var/log/apt/history.log to try to know which apps I deleted, with the following result: Remove: cheese:amd64 (41.1-1build1), gnome-video-effects:amd64 (0.5.0-1ubuntu1).

Is there anyway I can know for sure if this is the problem and which apps did I uninstall?

[Aravisian]

@snowbird

I used cat /var/log/apt/history.log to try to know which apps I deleted, with the following result: Remove: cheese:amd64 (41.1-1build1), gnome-video-effects:amd64 (0.5.0-1ubuntu1).

Yes, you are using the right method. Is that all that shows? Did you uninstall more than those two?
If so, did some time pass between your package removals (a week) and noticing some issues?
You might check older logs:

cat /var/log/apt/history.log.1

cat /var/log/apt/history.log.2

...etc.

With that said...
I think it is unlikely that package removals would create a USB error.
usb 1-10.2: device descriptor read/64, error -32
This often indicates a hardware issue with the port - But; have you tried booting into a different kernel to check if on that kernel, you do not get that error?

[snowbird]

The package removal and the issue happened almost inmediatly, I would say in like 30 min. The logs from that day are:

Start-Date: 2025-03-22 11:36:51
Commandline: apt-get upgrade
Requested-By: rdemedrano (1000)
Upgrade: zorin-os-default-settings:amd64 (17.3.3, 17.4.2), appstream-data-zorin-os-icons-hidpi:amd64 (1.6.8, 1.6.9), appstream-data-zorin-os:amd64 (1.6.8, 1.6.9), zorin-os-printer-test-page:amd64 (17.3.3, 17.4.2), base-files:amd64 (12ubuntu4.7+zorin1, 12ubuntu4.7+zorin2), libxslt1.1:amd64 (1.1.34-4ubuntu0.22.04.2, 1.1.34-4ubuntu0.22.04.3), appstream-data-zorin-os-icons:amd64 (1.6.8, 1.6.9)
End-Date: 2025-03-22 11:37:10

Start-Date: 2025-03-22 14:57:39
Commandline: aptdaemon role='role-commit-packages' sender=':1.424'
Install: libdrm2:i386 (2.4.113-2~ubuntu0.22.04.1, automatic)
Upgrade: libnvidia-egl-wayland1:amd64 (1:1.1.9-1.1ubuntu1~zorin1, 1:1.1.17-0ubuntu0~gpu22.04.1), libnvidia-egl-wayland1:i386 (1:1.1.9-1.1ubuntu1~zorin1, 1:1.1.17-0ubuntu0~gpu22.04.1)
End-Date: 2025-03-22 14:57:40

Start-Date: 2025-03-22 15:07:25
Commandline: packagekit role='install-packages'
Requested-By: rdemedrano (1000)
Install: libxcb-present0:i386 (1.14-3ubuntu3, automatic), libnvidia-common-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libnvidia-fbc1-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libnvidia-fbc1-570:i386 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libnvidia-gl-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libnvidia-gl-570:i386 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libnvidia-extra-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), nvidia-compute-utils-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), nvidia-dkms-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1), nvidia-driver-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1), libx11-xcb1:i386 (2:1.7.5-1ubuntu0.3, automatic), libnvidia-encode-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libnvidia-encode-570:i386 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libxcb-dri3-0:i386 (1.14-3ubuntu3, automatic), libgbm1:i386 (23.2.1-1ubuntu3.1~22.04.3, automatic), libexpat1:i386 (2.4.7-1ubuntu0.5, automatic), nvidia-utils-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), xserver-xorg-video-nvidia-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libnvidia-decode-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libnvidia-decode-570:i386 (570.124.04-0ubuntu0~gpu22.04.1, automatic), nvidia-kernel-common-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libxcb-randr0:i386 (1.14-3ubuntu3, automatic), libnvidia-cfg1-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), nvidia-kernel-source-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), nvidia-firmware-570-570.124.04:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libnvidia-compute-570:amd64 (570.124.04-0ubuntu0~gpu22.04.1, automatic), libnvidia-compute-570:i386 (570.124.04-0ubuntu0~gpu22.04.1, automatic)
Remove: libnvidia-common-550:amd64 (550.120-0ubuntu0.22.04.1), libnvidia-fbc1-550:amd64 (550.120-0ubuntu0.22.04.1), libnvidia-fbc1-550:i386 (550.120-0ubuntu0.22.04.1), libnvidia-gl-550:amd64 (550.120-0ubuntu0.22.04.1), libnvidia-gl-550:i386 (550.120-0ubuntu0.22.04.1), libnvidia-extra-550:amd64 (550.120-0ubuntu0.22.04.1), nvidia-compute-utils-550:amd64 (550.120-0ubuntu0.22.04.1), nvidia-dkms-550:amd64 (550.120-0ubuntu0.22.04.1), nvidia-driver-550:amd64 (550.120-0ubuntu0.22.04.1), libnvidia-encode-550:amd64 (550.120-0ubuntu0.22.04.1), libnvidia-encode-550:i386 (550.120-0ubuntu0.22.04.1), nvidia-utils-550:amd64 (550.120-0ubuntu0.22.04.1), linux-modules-nvidia-550-6.8.0-40-generic:amd64 (6.8.0-40.40~22.04.3+1), xserver-xorg-video-nvidia-550:amd64 (550.120-0ubuntu0.22.04.1), libnvidia-decode-550:amd64 (550.120-0ubuntu0.22.04.1), libnvidia-decode-550:i386 (550.120-0ubuntu0.22.04.1), nvidia-kernel-common-550:amd64 (550.120-0ubuntu0.22.04.1), libnvidia-cfg1-550:amd64 (550.120-0ubuntu0.22.04.1), nvidia-kernel-source-550:amd64 (550.120-0ubuntu0.22.04.1), libnvidia-compute-550:amd64 (550.120-0ubuntu0.22.04.1), libnvidia-compute-550:i386 (550.120-0ubuntu0.22.04.1), linux-modules-nvidia-550-generic-hwe-22.04:amd64 (6.8.0-40.40~22.04.3+1)
End-Date: 2025-03-22 15:08:11

Start-Date: 2025-03-22 15:30:35
Commandline: apt autoremove
Requested-By: rdemedrano (1000)
Remove: nvidia-firmware-550-550.120:amd64 (550.120-0ubuntu0.22.04.1)
End-Date: 2025-03-22 15:30:36

Start-Date: 2025-03-22 15:37:07
Commandline: aptdaemon role='role-commit-packages' sender=':1.172'
Install: libgdal30:amd64 (3.4.1+dfsg-1build4), libcharls2:amd64 (2.3.4-1), libgeotiff5:amd64 (1.7.0-2build1), libopencv-videoio4.5d:amd64 (4.5.4+dfsg-9ubuntu4), libnetcdf19:amd64 (1:4.8.1-1), liburiparser1:amd64 (0.9.6+dfsg-1), gimp-help-en:amd64 (2.10.0-1, automatic), gimp-help-es:amd64 (2.10.0-1, automatic), zorin-os-pro-wallpapers:amd64 (17), libaec0:amd64 (1.0.6-1), libcfitsio9:amd64 (4.0.0-1), libarmadillo10:amd64 (1:10.8.2+dfsg-1), zorin-os-pro-productivity-apps:amd64 (2.1.1), libann0:amd64 (1.1.2+doc-7build1), libgeos3.10.2:amd64 (3.10.2-1), libmypaint-common:amd64 (1.6.0-2), libodbc2:amd64 (2.3.9-5ubuntu0.1), libopencv-imgcodecs4.5d:amd64 (4.5.4+dfsg-9ubuntu4), gimp-help-common:amd64 (2.10.0-1, automatic), zorin-os-pro-creative-suite:amd64 (2.0.4), gsfonts:amd64 (1:8.11+urwcyr1.0.7~pre44-4.5), libminizip1:amd64 (1.1-8build1), mysql-common:amd64 (5.8+1.0.8), libmypaint-1.5-1:amd64 (1.6.0-2), libfftw3-double3:amd64 (3.3.8-2ubuntu8), libpathplan4:amd64 (2.42.2-6ubuntu0.1), libgts-bin:amd64 (0.7.6+darcs121130-5), librecad-data:amd64 (2.1.3-3), libfreexl1:amd64 (1.0.6-1), gimp-data:amd64 (2.10.30-1ubuntu0.1), libsuperlu5:amd64 (5.3.0+dfsg1-2), zorin-os-pro:amd64 (1.0+zorinos17), graphviz:amd64 (2.42.2-6ubuntu0.1), libkmlbase1:amd64 (1.3.0-9), libgvpr2:amd64 (2.42.2-6ubuntu0.1), libgvc6:amd64 (2.42.2-6ubuntu0.1), zorin-os-pro-wallpapers-17:amd64 (17), libmng2:amd64 (2.0.3+dfsg-3), libkmldom1:amd64 (1.3.0-9), gnome-shell-extension-zorin-hide-activities-move-clock:amd64 (1.1), libmysqlclient21:amd64 (8.0.41-0ubuntu0.22.04.1), libgraphicsmagick++-q16-12:amd64 (1.4+really1.3.38-1ubuntu0.1), libproj22:amd64 (8.2.1-1), libxerces-c3.2:amd64 (3.2.3+debian-3ubuntu0.1), libgdcm3.0:amd64 (3.0.10-1build2), libsocket++1:amd64 (1.12.13+git20131030.5d039ba-1), apt-user-agent-zorin-os-premium:amd64 (1.1.5+zorinos17), libcgraph6:amd64 (2.42.2-6ubuntu0.1), libopencv-core4.5d:amd64 (4.5.4+dfsg-9ubuntu4), librttopo1:amd64 (1.1.0-2), librecad:amd64 (2.1.3-3), libcdt5:amd64 (2.42.2-6ubuntu0.1), gimp:amd64 (2.10.30-1ubuntu0.1), gnome-shell-extension-zorin-dash:amd64 (84.2), libqt5printsupport5:amd64 (5.15.3+dfsg-2ubuntu0.2), libmuparser2v5:amd64 (2.2.6.1+dfsg-1build1), gimp-plugin-registry:amd64 (9.20200927build1), libgimp2.0:amd64 (2.10.30-1ubuntu0.1), libtiff-tools:amd64 (4.3.0-6ubuntu0.10), libtbb2:amd64 (2020.3-1ubuntu3), libodbcinst2:amd64 (2.3.9-5ubuntu0.1), libqhull-r8.0:amd64 (2020.2-4), libblosc1:amd64 (1.21.1+ds2-2), libgmic1:amd64 (2.9.4-4build1), zorin-appearance-layouts-shell-premium:amd64 (4.0), libarpack2:amd64 (3.8.0-1), libspatialite7:amd64 (5.0.1-2build2), libtbbmalloc2:amd64 (2021.5.0-7ubuntu2), liblab-gamut1:amd64 (2.42.2-6ubuntu0.1), libfyba0:amd64 (4.1.1-7), unixodbc-common:amd64 (2.3.9-5ubuntu0.1), libgeos-c1v5:amd64 (3.10.2-1), libgraphicsmagick-q16-3:amd64 (1.4+really1.3.38-1ubuntu0.1), proj-bin:amd64 (8.2.1-1), libhdf5-103-1:amd64 (1.10.7+repack-4ubuntu2), libdc1394-25:amd64 (2.2.6-4), libopencv-imgproc4.5d:amd64 (4.5.4+dfsg-9ubuntu4), libkmlengine1:amd64 (1.3.0-9), gdal-data:amd64 (3.4.1+dfsg-1build4), libhdf4-0-alt:amd64 (4.2.15-4), zorin-os-premium-keyring:amd64 (1.0), gimp-gmic:amd64 (2.9.4-4build1), libpq5:amd64 (14.17-0ubuntu0.22.04.1), liblqr-1-0:amd64 (0.4.2-2.1), libhdf5-hl-100:amd64 (1.10.7+repack-4ubuntu2), libsz2:amd64 (1.0.6-1), libogdi4.1:amd64 (4.1.0+ds-5), libgts-0.7-5:amd64 (0.7.6+darcs121130-5), proj-data:amd64 (8.2.1-1)
End-Date: 2025-03-22 15:37:41

Start-Date: 2025-03-22 16:40:00
Commandline: packagekit role='remove-packages'
Requested-By: rdemedrano (1000)
Remove: cheese:amd64 (41.1-1build1), gnome-video-effects:amd64 (0.5.0-1ubuntu1)
End-Date: 2025-03-22 16:40:01

For what I recall, I just installed the new Nvidia drivers, run the software updater, updated Zorin to Pro and uninstalled new apps from the Software Center. In that order.

I haven't boot from previous kernel version, will definetly try so

[swarfendor437]

Or perhaps Microsoft has been writing poor USB code again for the Linux kernel!