UNRESOLVED - Fingerprint Sensor not Working - Dell Inspiron 5406

Hardware Support
#29 
$ sudo apt install fprintd libpam-fprintd

fprintd-enroll -f right-middle-finger

enrolled a finger. For example:

$ fprintd-enroll -f right-middle-finger
Enrolling right-middle-finger finger.
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-completed
$ # then verify
$ fprintd-verify 
Using device /net/reactivated/Fprint/Device/0
Listing enrolled fingers:
 - #0: right-middle-finger
 - #1: right-index-finger
Verify started!
Verifying: right-middle-finger
Verify result: verify-match (done)

All good. Now all that was needed was to add the fingerprint requirement to the authentication system, PAM. This is usually done by editing files in /etc/pam.d/ (there is one file per authentication context: login, sudo, gdm, polkit-1, etc), but I discovered that on Debian it could also be managed by pam_auth-update, a small utility that can fill the PAM configuration according to profiles defined in /usr/share/pam-configs/. Conveniently, Debian provides /usr/share/pam-configs/fprintd, which allows to enable fingerprint authentication everywhere, cleanly.

$ sudo  pam-auth-update --enable fprintd

And that’s it!

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#30

joao@joao-Inspiron-5406-2n1:~$ fprintd-enroll -f right-middle-finger
Impossible to enroll: GDBus.Error:net.reactivated.Fprint.Error.NoSuchDevice: No devices available

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#31

Try

$ sudo apt install fprintd libpam-fprintd

And try the steps again from my last post.

#32

It was already installed :confused:
I also tried this but it didn't work drivers - How do I get the fingerprint reader to work in Ubuntu 21.04? (XPS 15) - Ask Ubuntu

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#33

The only thing you can try now is

wget -O ~/Downloads http://dell.archive.canonical.com/updates/pool/public/libf/libfprint-2-tod1-goodix/libfprint-2-tod1-goodix_0.0.6-0ubuntu1~somerville1_amd64.deb

sudo dpkg -i libfprint-2-tod1-goodix_0.0.6-0ubuntu1~somerville1_amd64.deb

Reboot

fprintd-enroll
#34

I just don't think these Dell fingerprint readers will work Zorin.


Impossible to enroll: GDBus.Error:net.reactivated.Fprint.Error.NoSuchDevice: No devices available
1 Like
#35

Starting with 21.10, you may not need to do this anymore as Linux kernel 5.12 and newer will support the device out of the box.

#36

Sorry, it didn't work :frowning:

1 Like
#37

I am sorry for having no working solution...

The only solution is to try a live linux distro that has kernel 5.12 and up.

Manjaro, Ubuntu 21.10, Pop! OS 21.10

1 Like
#38

Downloaded package, installed missing dependencies and then installed download.

ran fprintd-enroll

Impossible to enroll: GDBus.Error:net.reactivated.Fprint.Error.NoSuchDevice: No devices available

1 Like
#39

According to that page the fingerprint needs a firmware upgrade, i dont know if this can be done on Zorin.

#40

No problem, I'm glad you tried your best to solve my problem.
I love Zorin, so I'll get to live without the fingerprint sensor :rofl:
Thank you very much for trying, i hope one day someone fixes it

1 Like
#41

I saw that also and tried, but I'm not booting via UEFI so....

@Inspiron-5570:~/Downloads$ fwupdmgr upgrade
WARNING: UEFI capsule updates not available or enabled in firmware setup
  See https://github.com/fwupd/fwupd/wiki/PluginFlag:capsules-unsupported for more information.
WARNING: UEFI firmware can not be updated in legacy BIOS mode
  See https://github.com/fwupd/fwupd/wiki/PluginFlag:legacy-bios for more information.
Devices with no available firmware updates: 
 • WDC WD10SPZX-75Z10T1
 • WDC WDS256G1X0C-00ENX0
No updatable devices
1 Like
#42

Here you can read everything but....Use at own risk!

1 Like
#43

joao@joao-Inspiron-5406-2n1:~$ fwupdmgr update
Devices with no available firmware updates:
• IM2P33F3A NVMe ADATA 256GB
• System Firmware
• UEFI Device Firmware
• UEFI Device Firmware
• UEFI dbx
No updatable devices

#44

The only "safe" thing i would suggest is to use a different distro that uses kernel 5.12 or higher kernel to test the fingerprint.

You can try the 5.15 kernel from here

sudo add-apt-repository ppa:tuxinvader/lts-mainline

sudo apt-get update

sudo apt-get install linux-generic-5.15

Again use it at own risk, i dont know if your zorin installation will gets broken or not. They made it for the lts releases which zorin 16 is based on.

1 Like
#45

Zorin launched a firmware update today, i'm downloading it, maybe there is a fix

Screenshot from 2021-12-16 09-58-07
Screenshot from 2021-12-16 09-58-071920×1080 394 KB

#46

nevermind, it didnt work :stuck_out_tongue:

1 Like
#47

Linux mint have this one:

https://forums.linuxmint.com/viewtopic.php?t=302947

Also here is a video tutorial:

and this:

2 Likes
#48

appreciate the help, but this is for Elan fingerprint drivers, I've tried to open goodix driver files but i didn't find this line: {.vid = 0, .pid = 0, .driver_data = 0}

Anyway, I'm trying this tutorial (without messing with the elan driver files), if it works, i'll let you know :slight_smile: