UNRESOLVED - Fingerprint Sensor not Working - Dell Inspiron 5406

[sivartk]

@Michel

According to that page

I saw that also and tried, but I'm not booting via UEFI so....

@Inspiron-5570:~/Downloads$ fwupdmgr upgrade
WARNING: UEFI capsule updates not available or enabled in firmware setup
  See https://github.com/fwupd/fwupd/wiki/PluginFlag:capsules-unsupported for more information.
WARNING: UEFI firmware can not be updated in legacy BIOS mode
  See https://github.com/fwupd/fwupd/wiki/PluginFlag:legacy-bios for more information.
Devices with no available firmware updates: 
 • WDC WD10SPZX-75Z10T1
 • WDC WDS256G1X0C-00ENX0
No updatable devices

[Michel]

How to Update Firmware on Ubuntu using fwupd

Here you can read everything but....Use at own risk!

[jpgalvao]

joao@joao-Inspiron-5406-2n1:~$ fwupdmgr update
Devices with no available firmware updates:
• IM2P33F3A NVMe ADATA 256GB
• System Firmware
• UEFI Device Firmware
• UEFI Device Firmware
• UEFI dbx
No updatable devices

[Michel]

The only "safe" thing i would suggest is to use a different distro that uses kernel 5.12 or higher kernel to test the fingerprint.

You can try the 5.15 kernel from here

sudo add-apt-repository ppa:tuxinvader/lts-mainline

sudo apt-get update

sudo apt-get install linux-generic-5.15

Again use it at own risk, i dont know if your zorin installation will gets broken or not. They made it for the lts releases which zorin 16 is based on.

[jpgalvao]

Zorin launched a firmware update today, i'm downloading it, maybe there is a fix

[jpgalvao]

nevermind, it didnt work

[Rui07]

Linux mint have this one:

https://forums.linuxmint.com/viewtopic.php?t=302947

Also here is a video tutorial:

How to Enable Fingerprint Login in Ubuntu 20.04?

and this:

https://www.reddit.com/r/Ubuntu/comments/jria19/finally_the_fingerprint_reader_works_on_ubuntu/

[jpgalvao]

appreciate the help, but this is for Elan fingerprint drivers, I've tried to open goodix driver files but i didn't find this line: {.vid = 0, .pid = 0, .driver_data = 0}

Anyway, I'm trying this tutorial (without messing with the elan driver files), if it works, i'll let you know

[jpgalvao]

didnt work

[dasjdoom]

Don't get me wrong jpgalvao, I liked it, not because of your misfortune, but because shared your disappointment after the nice explanation and enthusiasm.

[jpgalvao]

[carmar]

Edited title to confirm no resolution.

[Pixor]

Just the quick info that I've got the same problem on a Dell Inspiron 7400 with a 27c6:538d fingerprint sensor by Goodix.

I'm a bit confused that many of the online tutorials regarding fingerprint sensors on Linux are already deprecated although not that old (e.g. recommended packages aren't found due to the respective project not being maintained anymore).