UNRESOLVED - Something to think about - printer

mike@mike-ROG-Strix-G731GT-G731GT:~$ systemctl stop cups
mike@mike-ROG-Strix-G731GT-G731GT:~$ systemctl start cups
mike@mike-ROG-Strix-G731GT-G731GT:~$

I had to authenticate both the stop and the start ..... I'll try to print something and let you know .....

That be true matey ... but me crew be demanding rum all the time and taking all me profits ..... the scurvy dogs ....

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Hummmmm ..... looked good to me .... after all I did mange to type all the letters ..... just not in the correct order .... :roll_eyes: :innocent: :rofl:

Nope did nothing .... it looks like the program is not releasing because when I started up the laptop and went to sign in to Zorin before I could ...... the printer started printing a page left over from yesterday .... and now I get a message that "Brother Printer DCP-T500W is off line"

But yet if I restart and go into Gnome it will print .... am going to try that right now ..... I'll be back ....

OK just tried it on Gnome and it didn't work there either this time .... so I unplugged it and will try again in about an hour and plug it back in ..... sometimes like me it looses it's way ....

Having looked at the specifications here:
https://support.brother.com/g/b/spec.aspx?c=eu_ot&lang=en&prod=dcpt500w_all

I see it has wireless capability - can you give it an IP address? If so use the Connect Network Printer from Print Settings - best done via the command line:

sudo system-config-printer

You get the same interface as when launching the GUI of 'Printers' in Devices, but guaranteed a better setup procedure! And I don't know why - something I picked up on the Pear Linux forum.
Then choose Network Printer then use HP ScanJet option and enter the IP address. :wink:

You enter the IP address in the host field. Sometimes you might need to add a colon [:] followed by either '80' or '8080' (without the quote marks).

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Everything went rather well until it came to choosing my printer it was not on the list and I tried a few just to make sure including the HP InkJet one I did a search also but nothing showed up see photos ... the HP INKJET which didn't work but did install .... here are a few photos .....

@Frog I did a websearch "DCP-T500W Ubuntu 20.04" and found:

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I vaguely remember posting that patch option for someone else. Nice one zbadabadoo! Frog, you misread my last post - I was not talking about HP ScanJet as in Scanner - when I was a self-employed IT contractor, when we ever setup a networked HP Printer we always use HP ScanJet for quickly installing printers using their IP address - this is now possible in Linux as the option is there - the last one in your Printer Window Screenshot - you should have gotten a window like mine when you select AppSocket/HP JetDirect NOT HP ScanJet. :wink:

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Thank you sir but I use WiFi to print not a USB cable ....

Thanks .... I'll go back in and try that ..... with all the tinkering I have done in those printer settings I get confused .....

Ok the problem for now seems to be solved ...... how it was solved I don't really know ..... I am giving swarfendor437 .... the nod as the last thing I did was enter this in the terminal and proceeded from there again .......

sudo system-config-printer

I completely removed CUPS (after making sure CUPS wasn't attached to anything else ..... and it wasn't) then I tried all kinds of stuff from removing CUPS ability to auto install any drivers ..... but we shall see on that one ..... I found some old posts from French Press after Aravisian mentioned if she was here she would most likely know about printers ...... I then reinstalled CUPS again and again while changing things in the terminal command swarfendor437 gave until something clicked ....

I have taken photos of all the different settings that are in the present printing settings that worked for future reference ....

I hope to god I never have to do this again as I have spent days and days 8-10 hrs a day searching for answers to this problem and even now I don't have any idea what actually worked .... but it is working as of right now ....

I would like to thank everyone (to many to name) for all the input and help that was offered both presently on the board and post of those who are not .....

..........................................................THANK YOU ......................................................

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OK this time I do give up .... just tried to print again and same old BS .... so I went back to windows and it prints just fine ..... so to keep from getting aggravated .... when I need to print I'll load it onto a flash drive and print on windows .... I have no more patience with this garbage CUPS .....

That is really dissaponting end result, especially after all your time and effort. The battle may be lost but I suspect the war with your printer is not over. Regroup and come back when you are ready for another attack.

I have done some more searching, now we know you are wifi printing.
Found this, which is a general checklist, but may help if something overlooked.

There are lots more FAQ's on Brother Phillipines website.
This one relates to CUPS and CentOS but may give some clues.

More:

Maybe @Aravisian can cast his eyes over the above links, to see if any show any promise to cure the wifi printing.

EDIT: Lateral thinking: Could the problem be due to the Firewall (Gufw)?

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I like the way you are thinking.

They all have potential. But I wish I was adapt as you wish I was.

Printers are my weakest subject. Like Floral arrangement.

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@Aravisian I noticed you have found something on "Zorin Help".

I gave up on wifi printing even on Windows to my Epson printer years ago and stick to physical USB cable. As for wifi printing on Zorin, don't look at me is all I can say :thinking:

I wifi print all the time, on new machine, old machine, notebook - never had any issues at all..

Thanks for the responses guys at least I have an option to get the printer to work maybe not the bast but at least it will work in Win 10 ....

I went over all the settings this morning and matched them against the photos I took yesterday and the only thing I see different is that under the Printer Properties it says ....

Printer State .... - Unable to Locate Printer ..... where as yesterday it said - idle Processing .....

So it looks like it can't find the printer ??????

zabadabadoo ..... I will read all those links you posted ...... thank you so much

After reading all the info supplied by zabadabadoo ..... well all except the part about hooking up my printer with a USB cable .... as I would have to to take my laptop to the printer and hook it up ..... or run a USB cable across the the living room floor .... far easier to just boot into Windows .....

I did manage to get the printer to go from "Unable to Locate" to "Idle" like it was yesterday .... but now when I hit print test page it says Printing and 5 sec later it says Printing Completed ..... but nothing was printed .....

OK I tried following the Zorn tutorial on how to set up your Brother Printer ..... it didn't work for me because it was for printers being hooked up by way of a USB Port ..... mine is set up by means of WiFi ..... here are the results .....

All that work and I didn't save the results from the terminal ..... :sob: :sob: :sob: :face_with_head_bandage:
so it looks like I gotta do it all again tomorrow .... I did take a few photos .... were oh were did I hide that Bottle of Jose Cuervo ..... "You are a friend of mine"

I put the XX's there it originally had numbers .....

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