Wifi connection detected but does not connect!

Hi I have a problem with Zorin 17 the wifi connection is revealed but when I try to connect and enter the password it doesn't let me enter it and it doesn't connect.
Could it be a driver problem?

I execute

sudo lshw -C network

descrizione: Interfaccia Wireless
prodotto: QCA9377 802.11ac Wireless Network Adapter
fornitore: Qualcomm Atheros
id fisico: 0
bus info: pci@0000:03:00.0
nome logico: wlp3s0
versione: 31
seriale: 74:c6:3b:c1:89:57
larghezza: 64 bits
orologio: 33MHz
capacità: pm msi pciexpress bus_master cap_list ethernet physical wireless
configurazione: broadcast=yes driver=ath10k_pci driverversion=6.5.0-28-generic firmware=WLAN.TF.2.1-00021-QCARMSWP-1 latency=0 link=no multicast=yes wireless=IEEE 802.11
risorse: irq:130 memoria:df000000-df1fffff

Hi ans welcome to the forum. Can you connect your device directly to the router via ethernet cable, or use your smartphone as a tether to access internet? If you can then please look at this guide, remembering to click on text with links in order:

Yes, I connect via cable or even via cell phone with USB cable...
Now I'll look at the guide you posted, thanks