Wireless internet not working

Hardware Support
#6

In cases like this, I would write a terminal command out on a notepad or save it in a .txt file on a USB stick.
If the Win10 machine has net- that will provide a Download point if you have a USB stick to transfer the package over to Zorin with.

#7

ok thanks

#8

Do you have a USB stick or other means of Transfer?

#9

yes
i work on it

#10

Ok, please download this firmware package:
http://archive.ubuntu.com/ubuntu/pool/main/l/linux-firmware/linux-firmware_1.187_all.deb

Save it to USB.
Boot into Zorin OS
In the app menu, open Software & Updates
Other Software Tab > select cdrom:[Zorin-OS 16 Core...
Open a terminal with ctrl+alt+t and enter in

sudo apt update && sudo apt upgrade

Hopefully... this will use the Zorin OS Installation Media as your upgrade source.
It may give 404 errors.
Once done, back in Software &Updates unselect cdrom:[Zorin-OS 16....
Insert your usb stick with the LinuxFirmware package on it and double click it to run the installer. Once that is done, please reboot and test.

#11

but how i download it?
when i open the link it automatically close the window(without the downlod screen)

#12

Is it doing this on your windows 10 computer?

#13

yes yes

#14

I cannot help you much there... It should give a Download Confirmation Pop up window...

#15

so, what i can do now? ://

#16

Does the Try Zorin on the ZorinLIveUSB connect to the net?

#17

no no

#18

how can i download it with curl on win10?

#19

You would probably know how to use cURL on Windows 10 better than I would.
The link is to a regular Download of Package; it is browser based, not windows or Linux based.
Maybe try using a different Browser like Firefox.

#20

thanks, i can download it

#21

So i downloaded, but when i open zorin, i dont see any "cdrom" selection?

#22

I'm sorry but can you clarify this?
If not seeing CDROM:

#23

THANK YOU! IT WORKS! YOU ARE AMAZING!

But how can i view the "Zorin os guide" or the first start window or whatever it is called?

and is there any secure method to log-in with my fingerprint(because this laptop has a fingerprint reader)?

1 Like
#24

and yes, you can definitely mark it as SOLVED to "earn some extra points"

#25

I am sorry, I do not understand this question.

This is a known trouble-area - others have the same complaint. I need to do some reasearch and learning before I can begin troubleshooting it.
Zorin OS uses touchegg application.

I wish we did get points... :smiley: