WWAN disabled

I recently bought a used laptop and I installed Zorin 17. There were some problems (booting, battery) but the wifi was working. After consulting with a laptop service we changed the battery, the BIOS battery, and the SSD, and reinstalled Zorin 17 from scratch on the brand new Kingston SSD. Now under Zorin the wifi is not working : if I investigate my settings it says "No Wifi adapter found", and when I press the physical key to switch the wifi on it remains off. It was tested in the service by booting from a Windows external disc, and under Windows the wifi worked fine.

I attach a screenshot of some investigation I did based on info found elsewhere in this forum. To me it is suspicious that WWAN is "disabled" - shouldn't it read "enabled" for me to use wifi? If so, how do I turn it on? Thanks.

If you launch "Software & Upgrades" from the applications menu, and go to the Additional Drivers tab, do you see wireless drivers available there?

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Yes, and it says "this device is not working". But I know that it does work (if you boot Windows). I will try hitting the other radio button to see if that triggers a change.

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Yes that fixed it, I now send you my thanks via my wifi connection.

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Great, that's what I was expecting. Sometimes, the driver is there but for some reason it didn't start. I assume something related to the hardware change... but I couldn't tell you what or why :man_shrugging:

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