16 pro to 17 pro - Fatal Error

Installing Zorin OS
1

Hi All,

Attempting to upgrade pro to pro 17. Have ran into a fatal error. If anyone can give me some pointer - it would be most appreciated.
[CHECKING:Updating Apt Repos] Fatal Error: { error-repo-download-failed: W:Target Packages (main/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target Packages (main/binary-i386/Packages) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target Packages (main/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target Translations (main/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target Translations (main/i18n/Translation-en_AU) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target DEP-11 (main/dep11/Components-amd64.yml) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target DEP-11 (main/dep11/Components-all.yml) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target DEP-11-icons-small (main/dep11/icons-48x48.tar) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target DEP-11-icons (main/dep11/icons-64x64.tar) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target DEP-11-icons-hidpi (main/dep11/icons-64x64@2.tar) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target CNF (main/cnf/Commands-amd64) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target CNF (main/cnf/Commands-all) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:GPG error: https://packages.zorinos.com/stable jammy InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40E0F448B35AB199, E:The repository 'https://packages.zorinos.com/stable jammy InRelease' is not signed., W:Updating from such a repository can't be done securely, and is therefore disabled by default., W:See apt-secure(8) manpage for repository creation and user configuration details., W:GPG error: https://packages.zorinos.com/patches jammy InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40E0F448B35AB199, E:The repository 'https://packages.zorinos.com/patches jammy InRelease' is not signed., W:Updating from such a repository can't be done securely, and is therefore disabled by default., W:See apt-secure(8) manpage for repository creation and user configuration details., W:GPG error: https://packages.zorinos.com/apps jammy InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40E0F448B35AB199, E:The repository 'https://packages.zorinos.com/apps jammy InRelease' is not signed., W:Updating from such a repository can't be done securely, and is therefore disabled by default., W:See apt-secure(8) manpage for repository creation and user configuration details., W:GPG error: https://packages.zorinos.com/drivers jammy InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40E0F448B35AB199, E:The repository 'https://packages.zorinos.com/drivers jammy InRelease' is not signed. } [CHECKING:Updating Apt Repos] Failed [CHECKING] Failed

2

Thought I might need to update all existing software before the upgrade would work. Refreshed after updating some packages and received this error:

image
image1230×350 26.6 KB

3

An update rolled through earlier on the Main Server for Zorin Upgrader.

Please run the regular system upgrades

sudo apt update && sudo apt full-upgrade

and watch the terminal for the zorin upgrader package.
Once verified, please reboot and then test the Zorin Upgrader tool.

4

I don't know if I have understood the problem, but perhaps you need to contact Zorin Team about your payment for Zorin 17 Pro, and they should be able to help with the upgrade.

5

Hi Aravisian,

Followed your instruction and still receive the same fatal error, hence not able to upgrade from 16 pro to 17 pro.

A bit disappointing - will live with 16 for now and may revisit the upgrade at a later point. Cheers for the heads up on what to try.

6

In Software & Updates, under Download from - use the drop down menu to change this to Main Server
Close Software & Updates and allow it to refresh. In terminal, run

sudo apt update && sudo apt full-upgrade

Watch the terminal for errors and report any if you see any...

If none, test the Zorin Upgrader.

7

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