16 pro to 17 pro - Fatal Error

Hi All,

Attempting to upgrade pro to pro 17. Have ran into a fatal error. If anyone can give me some pointer - it would be most appreciated.
[CHECKING:Updating Apt Repos] Fatal Error: { error-repo-download-failed: W:Target Packages (main/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target Packages (main/binary-i386/Packages) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target Packages (main/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target Translations (main/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target Translations (main/i18n/Translation-en_AU) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target DEP-11 (main/dep11/Components-amd64.yml) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target DEP-11 (main/dep11/Components-all.yml) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target DEP-11-icons-small (main/dep11/icons-48x48.tar) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target DEP-11-icons (main/dep11/icons-64x64.tar) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target DEP-11-icons-hidpi (main/dep11/icons-64x64@2.tar) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target CNF (main/cnf/Commands-amd64) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:Target CNF (main/cnf/Commands-all) is configured multiple times in /etc/apt/sources.list.d/zorin-upgrader-simulate.list:1 and /etc/apt/sources.list.d/zorin.list:13, W:GPG error: https://packages.zorinos.com/stable jammy InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40E0F448B35AB199, E:The repository 'https://packages.zorinos.com/stable jammy InRelease' is not signed., W:Updating from such a repository can't be done securely, and is therefore disabled by default., W:See apt-secure(8) manpage for repository creation and user configuration details., W:GPG error: https://packages.zorinos.com/patches jammy InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40E0F448B35AB199, E:The repository 'https://packages.zorinos.com/patches jammy InRelease' is not signed., W:Updating from such a repository can't be done securely, and is therefore disabled by default., W:See apt-secure(8) manpage for repository creation and user configuration details., W:GPG error: https://packages.zorinos.com/apps jammy InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40E0F448B35AB199, E:The repository 'https://packages.zorinos.com/apps jammy InRelease' is not signed., W:Updating from such a repository can't be done securely, and is therefore disabled by default., W:See apt-secure(8) manpage for repository creation and user configuration details., W:GPG error: https://packages.zorinos.com/drivers jammy InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40E0F448B35AB199, E:The repository 'https://packages.zorinos.com/drivers jammy InRelease' is not signed. } [CHECKING:Updating Apt Repos] Failed [CHECKING] Failed

Thought I might need to update all existing software before the upgrade would work. Refreshed after updating some packages and received this error:

An update rolled through earlier on the Main Server for Zorin Upgrader.

Please run the regular system upgrades

sudo apt update && sudo apt full-upgrade

and watch the terminal for the zorin upgrader package.
Once verified, please reboot and then test the Zorin Upgrader tool.

I don't know if I have understood the problem, but perhaps you need to contact Zorin Team about your payment for Zorin 17 Pro, and they should be able to help with the upgrade.

Hi Aravisian,

Followed your instruction and still receive the same fatal error, hence not able to upgrade from 16 pro to 17 pro.

A bit disappointing - will live with 16 for now and may revisit the upgrade at a later point. Cheers for the heads up on what to try.

In Software & Updates, under Download from - use the drop down menu to change this to Main Server
Close Software & Updates and allow it to refresh. In terminal, run

sudo apt update && sudo apt full-upgrade

Watch the terminal for errors and report any if you see any...

If none, test the Zorin Upgrader.