I have Zorin 16 installed in dual boot mode with Windows on desktop. A sound box is attached to USB port, and headphones (with microphone) to 3mm twin sockets (separate sockets for audio input and output).
The sound box (USB port) works fine out-of-the box. However, the headphone and its microphone are not detected. They are usable in Windows, so obviously, there is no hardware issue with either the headphones or the sockets.
I installed ALSAmixer and increased the volume of headphone.
I would like any advise on how to get the headphones and microphone to work.
Thanks a lot.