I don't know if this is the right place for this question so i apologize in advance if this is not acceptable.
So i was debating to switch to Zorin from windows 10 but just couldn't convince myself. Now suddenly my trackpad on my windows 10 device stopped working and digging around I found the possible cause is error 10 on I2C HID driver now none of the fixes around on internet seems to work plus the testimonies of people who just live with the issue now convinced me to switch to Zorin so i made a bootable usb but the issue persist is Zorin as well, now I am not sure why this is?
I previously disregarded hardware issues with trackpad as simple clicks and movements were working, but after using live Zorin i think there might be a possibility of hardware issue, And thus if anyone could tell if
live booting Zorin might somehow carry over driver issues from windows or this 100% confirms that this is a hardware issue:
Device Dell Vostro 3491
(Pls tell what else I can add)
I am not very tech save but can follow instructions reasonably well