AMD 3200 P Graphics Card not working - HP 14u Laptop running Zorin 17.1

[cryptofi]

I installed Zorin and trying it with the intent to use it as my main daily driver, after having a long marriage with Windows.

Using HP Zbook 14U GB, with integrated Intel Corporation - WhiskeyLake-U GT2 [UHD Graphics 620]
And Dedicated Graphics Card Advanced Micro Devices, Inc. [AMD/ATI] - Lexa XT [Radeon PRO WX 3200] 1536x864 @60.01 Hz

ISSUE - Neither card is activated, although showing up in System Monitor as per screenshots.

Spent many hours trying to get it going, from attempting to use AMD proprietory driver, to diasbling Safe Boot to no avail.

Can anyone shine a light on this frustrating issue ?

[zabadabadoo]

Hi and welcome to the forum.
We cannot see the screenshot/s you mention. Use the "Upload" icon (7th from left) in the reply box toolbar.

I am wondering if your graphics require a later linux kernel version.

You may try a websearch using
"Lexa XT [Radeon PRO WX 3200] Ubuntu 22.04"
or
"WhiskeyLake-U GT2 [UHD Graphics 620] Ubuntu 22.04"
and see what others say. (Note Z17 is based on Ubuntu 22.04, so a search using that opens up a bigger user base.

[cryptofi]

Hi Zabadabadoo,

UPDATE

I followed this to update the Grub :

The purpose of this guide is not to provide parameters, as that would be a case by case basis. It is to provide a guide on how to add one.

To add a parameter, in a terminal (TTY, Recovery Prompt or Terminal Emulator) run:

sudo nano /etc/default/grub

Arrow key down to GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" and place your parameter within the quotation tags. For example if you are adding the nomodeset parameter, it would look like:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset"
Once the parameter is added, tap ctrl+x to exit the nano editor.
Then tap the y key to say yes to save.
Finally, tap the enter key to save the current configuration of the file.

With Grub, once this is done, you must update grub in order for the parameter to be used.
Run in terminal:

sudo update-grub

Then to show video card sudo lshw -C video Where it shows both cards.

I note that the fan has stopped buzzing intermittently now.

System Monitor shows the AMD Card, but not the onboard Intel , and is no longer in colour red - See attached Screenshot. Watched a YT Video - still no activity on the Card.