ASUS USB external monitor not being recognized

This is the proper command to use at this time for the TuxInvader kernel.

Once done, please reboot (Should automatically boot into the higher kernel)
and check

uname -r

Ensure you are using the 5.19 kernel - and test your system...

If this fails

You may need to tap the esc key or the tab key beginning at the Mother board splash screen to pull up the Grub Menu.
Move to Advanced Options for Zorin and select the previous working kernel to boot into.

1 Like

Terminal output:

5.19.7-051907-generic

Now that the kernel is updated to 5.19, what would you recommend doing? Thanks again for all of your help. :tea:

Test the external ASUS Monitor to see if it is recognized.

The Kernel is a large grouping of device drivers.

1 Like

It's still not being recognized for some reason. :confused:

Now that the kernel has been updated, should I try the first procedure again (installing displaylink)?

I do not have any reason to believe you will get different results trying that again.
That issue relates to using the DisplayLink driver for Asus machines, not Lenovo.
I could be wrong, of course.

1 Like

Thanks again for all of your help, @Aravisian. If you come up with any other ideas, please let me know as I'd love to get it working.

Please open a terminal with the external monitor connected and enter:

lsusb

and post back the results please.

1 Like

Hi @swarfendor437, here is the output:

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 06cb:00bd Synaptics, Inc.
Bus 001 Device 002: ID 13d3:56bb IMC Networks Integrated Camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

That is interesting, the usb monitor is not even listed in lsusb. All it returned were the USB hubs, USB 2 and 3 ports and your notebook's touchpad and camera. This suggests it is not recognised by the system at all. I asked for the output as normally the xxxx:xxxx hexadecimal device code can be checked against a kernel website so it looks like the monitor may never be recognised by GNU/Linux due to Asus inability to make it compatible.

Don't know if anything useful here on an old askubuntu thread.

1 Like

Oh, I'm sorry about that @swarfendor437 — I didn't have the USB monitor plugged in at the time I ran that Terminal command. Here is the output after plugging it in:

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 17e9:ff0b DisplayLink ASUSTEK MB169B+
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 06cb:00bd Synaptics, Inc.
Bus 001 Device 002: ID 13d3:56bb IMC Networks Integrated Camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

You might be in luck or you might have to wait for Zorin 17:

1 Like

@swarfendor437 You're the best, that worked perfectly!

Thank you guys for all of your help, super grateful...

2 Likes

Agreed. I was stumped. When @swarfendor437 stepped in, I stepped back hoping he knew something I didn't know.
And he was in rare form, as usual.:wink:

1 Like

You guys are awesome, I really appreciate all of your patience and help. Hope you have a great weekend...

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.