ASUS Vivobook tp3407 sound not working

Hello,

I'm trying to get the sound going on my ASUS Vivobook tp3407. My google searches haven't been fruitful.

My search brought me to the following page. Google Search

I then went to the ASUS support page to download the audio drivers found here...

That gave me an executable. I'm not sure what to do with that as it isn't the same results from the google search I did.

Does anyone have a similar issue or any insight?

Hi, as Zorin 18 is based on Ubuntu 24.04 I used it as the criteria in my Brave A.I. result using Brave search engine via Mojeek which gives the following:

" The sound issue on the ASUS Vivobook 14" Flip (TP3407SA) running Ubuntu 24.04 (Linux Mint 22.1) is typically caused by the SOF (Sound Open Firmware) driver failing to initialize correctly with the Intel Lunar Lake audio controller, or by incorrect pin configuration for the internal speakers.

Diagnostic and Fix Steps:

  1. Check Audio Device Recognition : Verify the system detects the audio hardware using:
lspci | grep -i audio

The output should show an Intel Lunar Lake-M HD Audio device. If missing, check BIOS settings.
2. Force Reload ALSA : The most common immediate fix is to restart the audio subsystem:

sudo alsa force-reload

If sound returns, the issue may persist across reboots, requiring a more permanent fix.
3. Configure HDA Jack Retasking : If speakers are muted or silent while headphones work, the internal speaker pins may be misconfigured:

  • Install tools: sudo apt install alsa-tools-gui
  • Run: sudo hdajackretask
  • Select Realtek ALC256 (or the specific codec listed).
  • Check Show unconnected pins .
  • Locate the Headphone Jack pin that appears permanently "plugged" and set it to Not connected (or adjust to the correct type).
  • Click Apply now and Install boot override , then reboot.
  1. Verify PipeWire/PulseAudio : Ubuntu 24.04 uses PipeWire. Ensure the service is active:
systemctl --user restart pipewire pipewire-pulse

Use pavucontrol to check if the correct output device (e.g., "Built-in Audio") is selected and unmuted.
5. Kernel Firmware : Since the Intel Lunar Lake platform is very new, ensure your system is fully updated to receive the latest SOF firmware:

sudo apt update && sudo apt upgrade

If the issue persists, consider booting a newer kernel from the Ubuntu HWE (Hardware Enablement) stack or testing a Live USB of a newer Ubuntu version to confirm driver support.

AI-generated answer. Please verify critical facts."

.exe files for hardware will never work in GNU/Linux as they are specifically for Windows.

WINE is purely used for applications, not for hardware drivers which are stored in the Linux kernel.

Maybe that can help:

If the volume makes still problems maybe that can help, but I'm not sure if it works on your laptop:

1 Like

Do You mean built-in Speakers or connected Speaker?

Built in laptop speakers

Did You already tried Pulse Audio Volume Control? It is a Program for set up Audio Input and Output. You can install it with the Command sudo apt install pavucontrol via Terminal. When installed, check the Configuration and Output Tabs for Audio Profiles and Options.

Yes. Though I'm not exactly sure what I'm doing.

Your speakers and headphone slider is set to far left = muted. Disable the 2 HDMI outputs and increase the volume on bottom of graphic you posted.

This shows that You have 3 detected Output Devices:

  • HDMI/Display Port 2
  • HDMI/Display Port 1
  • Speaker + Headphones

Interestingly the Speaker/Headphone Option is chosen (You can see it at the highlighted MArker on the far right Side; it is a bit lighter than from the other ones).

If You shouldn't use the first 2 Ports for Sound, You could disable them on the Configuration Tab (choose in the Dropdown Menu on each Option there '''Off''). When this is done, check if the Sound works. If not, go agaon on the Output Tab and check there on the Speaker/Headphones Option the Dropdown Menu and what Options do You have there. Do that also on the Configuration Tab.

That is because I'm in my office and, out of habit, I mute my device. Trust me, it still doesn't play sounds even with the volume up.

There are actually 3 HDMI devices listed. The terminal window is covering the top one. I didn't include it as I didn't think it was necessary. I've muted all three per your suggestion—still nothing.

All reports of users who got the sound to work on the Asus TP 3407, mention that the script of rraks was used as base. Have you tried it with the links I've posted?

What Options do You have in the mentioned Dropdown Menus?