Audio Issues on 17 Pro

Hardware Support
1

Hi there,

I've got some strange issues with my audio. The audio only works while playing on steam or using discord. When I want to use Brave for some music while gaming, it doesn't give any sound. I did some update's, restarted my desktop for couple times. I saw some older issues that I tried as well with commands on the terminal. Can y'all help me with this one?

Thanks :slight_smile:

2

Welcome to the Forum!

So, it works with that. And outside of this, it doesn't work at all or only not in Brave? Is Barve installed as Flatpak or APT Package?

2 Likes
3

It worked before. I booted my device and it was determined to annoy me today. As an APT Package.

4

Hi and welcome. (Please note, Zorin 18 is a fork of Ubuntu 24.04):

" The most common cause for no audio in Brave Browser on Ubuntu 24.04 is a conflict between multiple Brave installations (specifically Snap vs. APT ) or PulseAudio/PipeWire routing issues.

To resolve this, follow these troubleshooting steps:

  1. Remove Duplicate Installations : Users on Ubuntu 24.04 have reported that having both the official APT version and a Snap version of Brave installed causes audio conflicts. Open a terminal and remove any Snap-based versions:
sudo snap remove brave-browser

Ensure you reinstall the official version via the Brave APT repository if it is not already present.
2. Check Volume Mixer (Pavucontrol) : Ubuntu’s default sound settings may not always show individual application volumes. Install and open pavucontrol to verify Brave is not muted:

sudo apt install pavucontrol
pavucontrol

In the Playback tab, ensure the slider for Brave is not muted and is set to an appropriate volume. In the Output Devices tab, confirm Brave is not sending audio to a disconnected device.
3. Verify Site Permissions : Ensure the specific website is allowed to play sound:

  • Go to brave://settings/content/sound .
  • Ensure Sites can play sound is selected.
  • Check that the specific site is not listed in the Not allowed to play sound section.
  1. Disable Hardware Acceleration : Sometimes hardware acceleration conflicts with Linux audio drivers:
  • Go to Settings > System .
  • Toggle off Use hardware acceleration when available .
  • Restart Brave.
  1. Enable PipeWire Flags : If you are using PipeWire, ensure it is enabled in Brave flags:
  • Navigate to brave://flags .
  • Search for PipeWire .
  • Set it to Enabled and relaunch the browser.

AI-generated answer. Please verify critical facts."

5

Did You got a Brave Update before that happened?

Maybe try it with disabled Hardware Acceleration in Brave. Only to check if it behaves different. Do You have installed all the Codecs? Are Secure Boot and Fast Boot in BIOS disabled?

Did You tried Pulse Audio Volume Control? It is a Tool for set up Audio Input and Output. You can install it with sudo apt install pavucontrol and when installed, open it and check the Configuration and Output Tab's for Audio Profiles and Options. You might need play a bit with the Settings.

Does Your system run in Wayland or X11? You can check that with the Terminal Command echo $XDG_SESSION_TYPE

6

HMM..possible kernel update? maybe try booting into a previous kernel see if that fixes it when booting up hit esc or tab or delete then when the grub menu comes up choose advanced then boot from a differnt kernel and see if that fixes it