BIOS getting corrupted whenever I put my laptop to sleep mode!

General Help
#1

So, I purchased a new laptop Dell Vostro 5415
It had Windows 11 on it, I wanted to dual boot Zorin. Everything went well and was working fine.
But when I put my laptop to sleep mode and turned it back on and swiped my fingers on fingerprint sensor, the lockscreen started to vanish and the system became unresponsive. And after a minute or so, It turned off completely and was not turing ON!

I removed the backplate and cleared the BIOS by disconnecting the battery and holding the power button for 1 min! After that my laptop booted and I tried to put it to sleep again to check if it still does that. And the same issue persisted.

I am on Windows for now, how can I solve this and why is this happening?

#2
1 Like
#3

Have seen this one but it states that, they fixed it by disabling some out-dated extensions but I have just installed Zorin fresh and the issue was there on first boot!

#4

It does not say anything about outdated extensions. Only that they disabled extensions.
This is not unusual on Gnome with Extensions. Even brand new extensions can conflict or have a corruption.
You can install gnome-tweak tool to easily manage extensions.

sudo apt install gnome-tweaks

In the extensions tab, disable all extensions except the Zorin App Menu (because it is a bit essential and likely to not be the cause) and test if the Desktop Crashes on login.