Black screen at startup - Zorin Lite 17 on Asus T100TA-DK005H

Installing Zorin OS
1

Hello,

I have an ASUS Transformer Book T100TA-DK005H on which I would like to install Zorin Lite.

I attempted to install the OS via a live USB, and everything went smoothly. However, I get a black screen upon rebooting once the BIOS launches the OS.

Could someone please help me?

Best regards,

Cogom

2

You can check the following:

  1. Is Zorin (ubuntu) at the top of the boot options in the BIOS/ UEFI?
  2. Deactivate secure boot and fast boot in the BIOS/UEFI and, if you are using a dual boot with Windows, also deactivate fast start in Windows.
  3. Do you have a legacy or uefi system? The boot stick should have been set accordingly (for legacy to MBR and for UEFI to GPT)
1 Like
3

Welcome to the Forum!

Beneath the Points from @Forpli: Did You check the Checksum of the ISO?

4

Hello @Forpli @Ponce-De-Leon,

Thank you for your interest in my request.

The live USB of Zorin OS Lite is configured in UEFI.

Important thing to know: the Asus T100TA has an x64 processor, but its BIOS is made to install 32-bit.

However, it is possible to install x64 distributions, including Debian 12 that I was able to install without problems in x64, because its i386 version crashed "gnome-control-center" continuously.

Disturbingly, live USB only works with a safe graphics install, because when I select the standard installation option, USB live boots on a blank black screen.

After the installation of Zorin Lite, still in safe graphics install, the device restarts, but I now have the following error:

error: file '/grub/i386-pc/normal.mod' not found.
Grub Rescue >

Is it due to the Bios despite the fact that the processor is x64?

I tried to fix the file, but I didn't succeed. I think I'm doing it wrong.

5

Do you have your BIOS/UEFI also set as UEFI? When it uses legacy, you have to write your bootstick in MBR for legacy.
Do you have a problem with Asus or Acer? In your first post you asked for another notebook.

6

Yes, this Point could be a Problem.