Hi. I really like Zorin 17, fast and beautiful. Everything works fine except Bluetooth. Most of the time it won't turn on, even when the toggle is set to on. Sometimes a reboot gets Bluetooth started, sometimes not. But even when it's enabled, it refuses to pair with anything. When I turn it off and try to turn it on, I get a message saying Airplane Mode is on, which is weird because I don't have wifi on my desktop computer. When I turn Airplane Mode off using the button on the notification, then I can toggle Bluetooth to the on position but it never activates. Here's a screenshot of what I see in Settings > Bluetooth:
Thanks for responding, below are the results of those commands in terminal. Even after running both commands, Bluetooth appears the same as in my screenshots (toggled on, but screen says off).
I should note that my Logitech Bluetooth keyboard and mouse are working just fine. They are connected to my computer via a Logitech Bluetooth USB dongle. I'm puzzled that they're working correctly (I'm typing on the wireless keyboard now) but not showing up in my Bluetooth settings, which appears to be off even though the toggle is set to on.
Also, both the Logitech and Asus BT500 are recognised by the system, here's a screenshot from Examine:
The bluetooth connection happens between the device itself (mouse, keyboard) and the receiver which you then plug over USB. Therefore, as far as the computer is concerned, those are USB devices even if it's able to read the metadata that labels them as bluetooth or wireless peripherals.
Since everything else seems fine, try running these commands. First one, wait a few seconds, and then the other:
rfkill unblock bluetooth
sudo systemctl start bluetooth
Because they run over the Dongle, they are not listed in the Bluetooth Settings. There are only Devices which are connected directly with built-in Bluetooth from Your Motherboard.
Another thing what You could check: Open the Terminal and type sudo nano /etc/bluetooth/main.conf and goo all the Way to the last Line where AutoEnable= stands. Look if there stands true or false. If there should stand false change it to true and then press ctrl+o to save the Change, Enter to confirm and ctrl+x to exit. Then make a Reboot.
Are you able to move WiFi off 2.7GHz band by selecting and using a 5GHz channel on your Router to avoid bluetooth?
EDIT: I just realised my reply was to the wrong thread. No good suggesting moving WiFi from 2.4Ghz to 5Ghz if you do not have WiFi on that machine. Facepalm. Zab
Hi @Ponce-De-Leon@zenzen@applecheeks37@zabadabadoo. I got it working by downloading the iso again, and reinstalling from scratch. Bluetooth is working now. Don't know why but I'm happy. I'll keep an eye on it and get back to you all if it somehow stops working again. Thanks for your help, I learned a few things about linux!
Click on the activated Bluetooth button - it will turn grey/deactivated.
In settings, open the Bluetooth panel - the toggle to switch in on/off will be set to on, but it will be greyed out and the panel will say Bluetooth is off.
Click on the Bluetooth panel on/off toggle - it will have no effect.
Go back to the quick settings window and click on the greyed out Bluetooth button - no effect.
At this point i felt sick that I might have to reinstall Zorin. Instead I restarted my computer, and the problem went away. I'm not going to do any more testing on that because I have Bluetooth working again and I don't want to mess with it if it's not broke.
I hesitate to ask any of you to test this because you might not get it back working as easily as I did this time (remember I couldn't the last go-round). Instead, I think this should be escalated to QA or development for further testing. It might be my machine, but I doubt it, because this happened just after I had reinstalled freshly, and I was just testing to make sure my Bluetooth issue had been resolved.
Okay, I will tag @AZorin here because of the Possibility of a Bug.
Another Thing what You could try is switching between Wayland and Xorg and check if this Behavour happens there, too. To switch go to the Login Screen (not the Lock Screen). Simply reboot for that. On the Login Screen click on Your Profile so that the Password Field appears. It has to be appeared. When it is appeared, You should see in the bottom right Corner a Gear Icon. Click on it and You should see 2 Options:
Zorin Desktop (that is the Wayland Option)
Zorin Desktop on Xorg
Which Option is active, You can see at the Dot at the Beginning of the Line. To choose the other one simply click on the one without the Dot. Then log in and check if the Problem still persists.
Thanks, I'd like to try the xorg option but I just finished customising my desktop and don't want to lose anything on my Wayland desktop. Can I switch back and forth between xorg and Wayland without losing anything in each?
On second thought, if there's an underlying bug about Bluetooth, I don't think that would matter on Wayland vs xorg. I'm sorry, but I don't want to risk losing what I've got going, in case the Bluetooth breaks badly again. I'll have to leave it to the developers to investigate. If it's just me, then that's fine, I can work with what I've got. But if it's a bug that needs fixing, I'll look forwarding to that update.