New to the forum and fairly new to Linux and Zorin.
Been using it for about 6 months and just hit my first issue that I have no clue how to resolve.
Updated the latest software updates and also got a pop-up for Ubuntu upgrade to 22.04.1 LTS (think that’s right). Followed that with the recommended settings and unfortunately, after completion I can’t boot in to Zorin any more.
Above image shows how far I get booting up.
Created the install USB, booted to that and tried the repair boot option but it didn’t find any errors. No option to repair.
The OS sits on an encrypted partition, mounted it before running the boot repair tool.
Now scratching my head and couldn’t find anything else relevant on the forum.
To ask that: You were on Zorin 16 as You got this PopUp for Ubuntu Upgrade? Or on Zorin 17? Or are You on Ubuntu directly? Because a Pop Up window like that shouldn't come on Zorin I think.
I have seen this happen before on this forum... Every now and then, the Ubuntu Upgrader tool kicks in and notifies the user that they can upgrade to the later Ubuntu...
Sadly, the most often; the user ended up needing to reinstall. And this thread had an encrypted drive, so that complicates this one even further.
First, you can copy the home folder to a USB and save the files.
Then you can reinstall Z17 and choose not to format root by using the "Something Else" installation type screen. That should keep the home folder untouched, and the rest will be overwritten. No 100% guarantees on this part, however.
Thanks to everyone for their advice. I’m trying to get my hands on a drive large enough to copy off the Home folder and the time to do it. Will report back on whether I am successful or not.
Thanks for the clarification. I have since seen that a number of times, ironically comes up more often now the installation is fooked. I also have a dual boot arrangement with Windows on another SSD. I wonder if that is why I didn’t see it before… I’ve always gone to the boot menu to select the Zorin OS.