BT Headset Mic not detected

Hardware Support
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1

Hi, so i have the Problem that Zorin OS detects my Headphones (JBL Tune 720BT) Speakers, but not the Microphone.
This is really annoying, so can anyone help me with that?

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thanks : )

2

Are you on Zorin 17 or 18?
What is the terminal output of

aplay -l && arecord -l

when your headset is connected?

If you are on 17, you could create a Zorin bootstick with Zorin 18 and boot from in "Try Zorin" mode to see if the headset microphone works there. At profile selectHSF/HFP.
If yes, you could consider to switch to Zorin 18 or install pipewire on Zorin 17.

3

Assuming this is a sound problem not a BT problem:

Open terminal typing Ctrl+Alt+T
type:

alsamixer

Hit F6 to show soundcards.
Do you have more than one soundcard?

Hit F5 to show all sound channels, both inputs and outputs.
Post a screenshot.

Try unmuting any mic and headphone channels marked "MM" by using arrow keys to the channel and type "M" to unmute. Increase volume using up-arrow.

Also play with [Auto-Mute] and [Loopback-mode] channel settings and see if any effect.

4

im on 18, just freshly installed it on a new PC yesterday

user@emson:~$ aplay -l && arecord -l
**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [XG27ACS]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 0: ALC897 Analog [ALC897 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
**** List of CAPTURE Hardware Devices ****
card 1: Generic_1 [HD-Audio Generic], device 0: ALC897 Analog [ALC897 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 2: ALC897 Alt Analog [ALC897 Alt Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
user@emson:~$
5

wait, lmao
i fixxed it, by switching to Handsfree 720 BT in the settings which just appeared there as an option.
Now i hear background noise all the Time tho.

user@emson:~$ aplay -l && arecord -l
**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [XG27ACS]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 0: ALC897 Analog [ALC897 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
**** List of CAPTURE Hardware Devices ****
card 1: Generic_1 [HD-Audio Generic], device 0: ALC897 Analog [ALC897 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 2: ALC897 Alt Analog [ALC897 Alt Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
user@emson:~$