Bug Report: MCO FKB-R252 Trackball Keyboard - hid-multitouch error (HID_DG_BUTTONTYPE out of range)

Hardware Support
1

Hello,

I am reporting an issue with the MCO FKB-R252 (a combination keyboard and trackball). While the keyboard functions correctly, the trackball is completely unresponsive on Linux (tested on Zorin OS 17 / Ubuntu-based).

Device Information:

  • Product Name: MCO FKB-R252
  • USB ID: 24d3:7139
  • Current Driver: hid-multitouch

Symptoms: The kernel seems to misidentify the trackball as a multitouch device. When the trackball is moved, dmesg reports the following error repeatedly: hid-multitouch 0003:24D3:7139.000C: HID_DG_BUTTONTYPE out of range

Request: It appears the hid-multitouch driver is failing to parse the HID report from this device. Could this device ID (24d3:7139) be added to a quirk list to be handled by hid-generic or have its report descriptor fixed? This device works perfectly as a standard HID mouse on Windows.

Thank you for your help in improving hardware compatibility.

2

Welcome to the Forum!

Did You tried it on Zorin 18, too? Did You tried it with switching between Wayland and Xorg? Are Secure Boot and Fast Boot in BIOS disabled? Is Fast Start-Up in Windows disabled?

3

Maybe this thread can help you? But it is about ubuntu 24, so I'm not sure.