Camera is not recognised Zorin Ultimate installed on mac pro

Hi guys! I am new to Zorin and just installed it on my mac pro. Everything works great, but while on Zoom -camera is not detected and sound is not great. Any help would be appreciated.

Thanks

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How did you install it? With snap/flatpak package via software center?

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Hi, yes through this website. Package via software center.

Uninstall it and grab the ubuntu 16.04+ .deb package from their homepage instead: Download Center - Zoom

Snap/flatpak canbe unreliable.

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Thanks! Just installed but still no luck...

Please type this in the terminal and post its output,

sudo lshw

But my guess from what I read a lot of webcam are broken in the 5.8 kernel, but lets see if yours are recognized.

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Here is the output:

mac-mindandflex
description: Laptop
product: MacBookPro12,1
vendor: Apple Inc.
version: 1.0
serial: C02PNC86FVH3
width: 64 bits
capabilities: smbios-2.7 dmi-2.7 smp vsyscall32
configuration: boot=normal chassis=laptop family=MacBook Pro uuid=2FFC51C8-3D8E-035F-9BF6-846440F263E5
*-core
description: Motherboard
product: Mac-E43C1C25D4880AD6
vendor: Apple Inc.
physical id: 0
version: MacBookPro12,1
serial: C025156039QGDVW1L
*-cache:0
description: L1 cache
physical id: 0
slot: L1 Cache
size: 32KiB
capacity: 32KiB
capabilities: synchronous internal write-back data
configuration: level=1
*-cache:1
description: L1 cache
physical id: 1
slot: L1 Cache
size: 32KiB
capacity: 32KiB
capabilities: synchronous internal write-back instruction
configuration: level=1
*-cache:2
description: L2 cache
physical id: 2
slot: L2 Cache
size: 256KiB
capacity: 256KiB
capabilities: synchronous internal write-back unified
configuration: level=2
*-cache:3
description: L3 cache
physical id: 3
slot: L3 Cache
size: 3MiB
capacity: 3MiB
capabilities: synchronous internal write-back unified
configuration: level=3
*-cpu
description: CPU
product: Intel(R) Core(TM) i5-5257U CPU @ 2.70GHz
vendor: Intel Corp.
physical id: 4
bus info: cpu@0
version: Intel(R) Core(TM) i5-5257U CPU @ 2.70GHz
slot: U3E1
size: 2886MHz
capacity: 3100MHz
width: 64 bits
clock: 25MHz
capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid rdseed adx smap intel_pt xsaveopt dtherm ida arat pln pts md_clear flush_l1d cpufreq
configuration: cores=2 enabledcores=2 threads=4
*-firmware
description: BIOS
vendor: Apple Inc.
physical id: 5
version: 426.0.0.0.0
date: 12/17/2020
size: 1MiB
capacity: 8128KiB
capabilities: pci upgrade shadowing cdboot bootselect acpi smartbattery netboot uefi
*-memory
description: System Memory
physical id: 1a
slot: System board or motherboard
size: 8GiB
*-bank:0
description: SODIMM DDR3 Synchronous 1867 MHz (0.5 ns)
product: H9CCNNNBLTALAR-NUD
vendor: Hynix Semiconductor (Hyundai Electronics)
physical id: 0
serial: 0x00000000
slot: DIMM0
size: 4GiB
width: 64 bits
clock: 1867MHz (0.5ns)
*-bank:1
description: SODIMM DDR3 Synchronous 1867 MHz (0.5 ns)
product: H9CCNNNBLTALAR-NUD
vendor: Hynix Semiconductor (Hyundai Electronics)
physical id: 1
serial: 0x00000000
slot: DIMM0
size: 4GiB
width: 64 bits
clock: 1867MHz (0.5ns)
*-pci
description: Host bridge
product: Broadwell-U Host Bridge -OPI
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 09
width: 32 bits
clock: 33MHz
configuration: driver=bdw_uncore
resources: irq:0
*-display
description: VGA compatible controller
product: Iris Graphics 6100
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:71 memory:c0000000-c0ffffff memory:b0000000-bfffffff ioport:3000(size=64) memory:c0000-dffff
*-multimedia:0
description: Audio device
product: Broadwell-U Audio Controller
vendor: Intel Corporation
physical id: 3
bus info: pci@0000:00:03.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:73 memory:c1810000-c1813fff
*-usb
description: USB controller
product: Wildcat Point-LP USB xHCI Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 03
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:53 memory:c1800000-c180ffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 5.4.0-77-generic xhci-hcd
physical id: 0
bus info: usb@1
logical name: usb1
version: 5.04
capabilities: usb-2.00
configuration: driver=hub slots=11 speed=480Mbit/s
*-usb:0
description: Keyboard
product: Bluetooth USB Host Controller
vendor: Broadcom Corp.
physical id: 3
bus info: usb@1:3
version: 1.69
capabilities: usb-2.01
configuration: driver=btusb speed=12Mbit/s
*-usb:1
description: Human interface device
product: Apple Internal Keyboard / Trackpad
vendor: Apple Inc.
physical id: 5
bus info: usb@1:5
version: 6.22
serial: D3H5183AD91FTV3AV2KS
capabilities: usb-2.00
configuration: driver=usbhid maxpower=500mA speed=12Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 5.4.0-77-generic xhci-hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 5.04
capabilities: usb-3.00
configuration: driver=hub slots=4 speed=5000Mbit/s
*-usb
description: Mass storage device
product: Card Reader
vendor: Apple
physical id: 3
bus info: usb@2:3
logical name: scsi1
version: 8.20
serial: 000000000820
capabilities: usb-3.00 scsi emulated scsi-host
configuration: driver=usb-storage maxpower=896mA speed=5000Mbit/s
*-disk
description: SCSI Disk
product: SD Card Reader
vendor: APPLE
physical id: 0.0.0
bus info: scsi@1:0.0.0
logical name: /dev/sdb
version: 3.00
serial: 000000000820
size: 59GiB (63GB)
capabilities: removable
configuration: ansiversion=6 logicalsectorsize=512 sectorsize=512
*-medium
physical id: 0
logical name: /dev/sdb
size: 59GiB (63GB)
capabilities: partitioned partitioned:dos
*-volume
description: HPFS/NTFS partition
physical id: 1
logical name: /dev/sdb1
logical name: /media/sebastian/ExtraDisc
capacity: 59GiB
capabilities: primary
configuration: mount.fstype=fuseblk mount.options=rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 state=mounted
*-generic:0
description: DMA controller
product: Wildcat Point-LP Serial IO DMA Controller
vendor: Intel Corporation
physical id: 15
bus info: pci@0000:00:15.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: pm eisa_dma bus_master cap_list
configuration: driver=dw_dmac_pci latency=0
resources: irq:20 memory:c181a000-c181afff
*-serial:0
description: Serial bus controller
product: Wildcat Point-LP Serial IO GSPI Controller #1
vendor: Intel Corporation
physical id: 15.4
bus info: pci@0000:00:15.4
version: 03
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=pxa2xx_spi_pci latency=0
resources: irq:21 memory:c1819000-c1819fff
*-communication
description: Communication controller
product: Wildcat Point-LP MEI Controller #1
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 03
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:72 memory:c181b100-c181b11f
*-multimedia:1
description: Audio device
product: Wildcat Point-LP High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 03
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=64
resources: irq:74 memory:c1814000-c1817fff
*-pci:0
description: PCI bridge
product: Wildcat Point-LP PCI Express Root Port #1
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: e3
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:42
*-pci:1
description: PCI bridge
product: Wildcat Point-LP PCI Express Root Port #2
vendor: Intel Corporation
physical id: 1c.1
bus info: pci@0000:00:1c.1
version: e3
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:43 memory:c1600000-c17fffff ioport:a0000000(size=268435456)
*-multimedia UNCLAIMED
description: Multimedia controller
product: 720p FaceTime HD Camera
vendor: Broadcom Inc. and subsidiaries
physical id: 0
bus info: pci@0000:02:00.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: latency=0
resources: memory:c1700000-c170ffff memory:a0000000-afffffff memory:c1600000-c16fffff
*-pci:2
description: PCI bridge
product: Wildcat Point-LP PCI Express Root Port #3
vendor: Intel Corporation
physical id: 1c.2
bus info: pci@0000:00:1c.2
version: e3
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:44 memory:c1000000-c14fffff
*-network
description: Wireless interface
product: BCM43602 802.11ac Wireless LAN SoC
vendor: Broadcom Inc. and subsidiaries
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlp3s0
version: 01
serial: a4:5e:60:de:5f:21
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=brcmfmac driverversion=7.35.177.61 firmware=01-ea662a8c ip=192.168.0.249 latency=0 multicast=yes wireless=IEEE 802.11
resources: irq:75 memory:c1400000-c1407fff memory:c1000000-c13fffff
*-pci:3
description: PCI bridge
product: Wildcat Point-LP PCI Express Root Port #5
vendor: Intel Corporation
physical id: 1c.4
bus info: pci@0000:00:1c.4
version: e3
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:45 ioport:4000(size=12288) memory:c1900000-cd9fffff ioport:cda00000(size=201326592)
*-pci
description: PCI bridge
product: DSL5520 Thunderbolt 2 Bridge [Falcon Ridge 4C 2013]
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:05:00.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:47 ioport:4000(size=8192) memory:c1900000-c99fffff ioport:cda00000(size=134217728)
*-pci:0
description: PCI bridge
product: DSL5520 Thunderbolt 2 Bridge [Falcon Ridge 4C 2013]
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:06:00.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:48 memory:c1900000-c19fffff
*-generic
description: System peripheral
product: DSL5520 Thunderbolt 2 NHI [Falcon Ridge 4C 2013]
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:07:00.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list
configuration: driver=thunderbolt latency=0
resources: irq:16 memory:c1900000-c193ffff memory:c1940000-c1940fff
*-pci:1
description: PCI bridge
product: DSL5520 Thunderbolt 2 Bridge [Falcon Ridge 4C 2013]
vendor: Intel Corporation
physical id: 3
bus info: pci@0000:06:03.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:49 ioport:4000(size=4096) memory:c1a00000-c59fffff ioport:cda00000(size=67108864)
*-pci:2
description: PCI bridge
product: DSL5520 Thunderbolt 2 Bridge [Falcon Ridge 4C 2013]
vendor: Intel Corporation
physical id: 4
bus info: pci@0000:06:04.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:50
*-pci:3
description: PCI bridge
product: DSL5520 Thunderbolt 2 Bridge [Falcon Ridge 4C 2013]
vendor: Intel Corporation
physical id: 5
bus info: pci@0000:06:05.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:51 ioport:5000(size=4096) memory:c5a00000-c99fffff ioport:d1a00000(size=67108864)
*-pci:4
description: PCI bridge
product: DSL5520 Thunderbolt 2 Bridge [Falcon Ridge 4C 2013]
vendor: Intel Corporation
physical id: 6
bus info: pci@0000:06:06.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:52
*-pci:4
description: PCI bridge
product: Wildcat Point-LP PCI Express Root Port #6
vendor: Intel Corporation
physical id: 1c.5
bus info: pci@0000:00:1c.5
version: e3
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:46 memory:c1500000-c15fffff
*-storage
description: SATA controller
product: Samsung Electronics Co Ltd
vendor: Samsung Electronics Co Ltd
physical id: 0
bus info: pci@0000:04:00.0
version: 01
width: 32 bits
clock: 33MHz
capabilities: storage pm msi pciexpress ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:70 memory:c1500000-c1501fff
*-isa
description: ISA bridge
product: Wildcat Point-LP LPC Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: driver=lpc_ich latency=0
resources: irq:0
*-serial:1 UNCLAIMED
description: SMBus
product: Wildcat Point-LP SMBus Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 03
width: 64 bits
clock: 33MHz
configuration: latency=0
resources: memory:c181b000-c181b0ff ioport:efa0(size=32)
*-generic:1
description: Signal processing controller
product: Wildcat Point-LP Thermal Management Controller
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
version: 03
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=intel_pch_thermal latency=0
resources: irq:18 memory:c1818000-c1818fff
*-scsi
physical id: 6
logical name: scsi0
capabilities: emulated
*-disk
description: ATA Disk
product: APPLE SSD SM0128
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: JA0Q
serial: S23CNYAG400484
size: 113GiB (121GB)
capabilities: partitioned partitioned:dos
configuration: ansiversion=5 logicalsectorsize=512 sectorsize=4096
*-volume:0 UNCLAIMED
description: EFI GPT partition
physical id: 1
bus info: scsi@0:0.0.0,1
capacity: 512MiB
capabilities: primary nofs
*-volume:1
description: EXT4 volume
vendor: Linux
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
logical name: /
version: 1.0
serial: 849c0e0b-92d2-4683-b450-1f145ea8ec34
size: 112GiB
capacity: 112GiB
capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
configuration: created=2021-03-07 20:53:55 filesystem=ext4 lastmountpoint=/ modified=2021-07-11 17:49:32 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro mounted=2021-07-11 17:49:33 state=mounted
*-battery
physical id: 1

Thanks!

First thing first, have you checked "Additional drivers"?

Reading more up regarding Facetime HD cameras. It's more complicated/advanced to get to work, but if you follow this page you should getit working: Get Started · patjak/bcwc_pcie Wiki · GitHub

If you run into trouble please post back, and we'll help as best as we can.

sudo apt install git 
cd Downloads
git clone https://github.com/patjak/facetimehd-firmware.git
cd facetimehd-firmware
make
sudo make install

For calibrating: Extracting the sensor calibration files · patjak/bcwc_pcie Wiki · GitHub

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Will have a look at this! Thank you so much again, appreciated.