Can't control volume

Hello, I don't know much about linux yet but all I can say is that zorin is the perfect distro for me, but apparently I can't get past what said in the title.
I've installed zorin 18 in dual boot (with windows 11, on which volume control works just fine) in my new lenovo yoga 7 laptop (amd CPU) I've bought last week, but I can't control volume in zorin even though the slider shows up on screen. I've even tried installing other roms (fedora workstation, pop os! and even zorin 17) to check if it was a zorin issue, but nothing has changed, and so I think it may happen due to ubuntu or lenovo itself.
More precisely, volume mutes at 0% and "works" between 1 and 100%, but at the exactly same intensity. What I've noticed is that apparently quality changes between 1 and 100% (100 is better), but not the volume.
I've tried many things but noone of it worked (I've even tried following this guide [SOLVED] PipeWire cannot adjust volume correctly / Multimedia and Games / Arch Linux Forums but it didn't work, maybe because it is for arch and not ubuntu), and I don't really know how to fix it. Thanks so much in advance for helping!

P.s. another problem is that it takes a lot to boot even if both os are on a nvme ssd

P.s. if I change specific apps / panels (such as youtube in brave browser) volume from "built-in" sliders, volume actually change, but I still can't do anything useful with physical volume control

please try
open a terminal and write
alsamixer
then press enter

there is a menu within alsamixer but the one you may need to look at is F6
this will give you a list of sound cards installed

you can try to see if one of them fixes the sound.
best of luck Steve ..

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Thanks so much for answering! I’ve selected each soundcard as you suggested but sadly nothing has changed (I don’t know if I have to do something after the selection). Here are the screenshots




try to edit etc/modprobe.d/alsa-base.conf
and add/replace this
options snd-hda-intel model=alc287-yoga9-bass-spk
reboot

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Welcome to the Forum!

  • Are Secure Boot and Fast Boot in BIOS disabled?
  • Is Fast Start-Up in Windows disabled?
  • Did You tried Pulse Audio Volume Control? It is a Tool to set up Audio Input and Output. You can install it with sudo apt install pavucontrol and when installed, look at the Output Tab and the Configuration Tab. You should find there Dropdown Menus. Check the Profiles and if the Sound/Volume Control behaves better.
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hello, thank you so much for answering! Sadly, it didn't change anything; Ive added that line in the file you've mentioned but I dont know if was exactly what you suggested me to do

thanks for answering! I think Ive tried using that before trying other distros (and before returning back to zorin 18) but it didn't change much, could that be due to conflicts between pulse audio and pipewire?

there is no conflict because they work together. remove the line you add and try what @Ponce-De-Leon said
if it doesn't change, edit /etc/modprobe.d/snd.conf (really after removing the line you added) and add this line

options snd-sof-intel-hda-generic hda_model=alc287-yoga9-bass-spk-pin
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okay so Ill put this line instead of the previous one Ive added to the file; but what card should I use (if that makes sense) in alsa mixer? Thanks again for answering btw

p.s apparently I dont have "snd.conf" file in modprobe.d folder; do I have to manually add that file?

don't add the line to etc/modprobe.d/alsa-base.conf but to /etc/modprobe.d/snd.conf

options snd-sof-intel-hda-generic hda_model=alc287-yoga9-bass-spk-pin

if the file doesn't exist create it

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Done (ive added the folder with "sudo nano" and so on), but still nothing has changed... Also, even with pavucontrol I get the same result

my last cartridge, remove the last line and replace it with

options snd-hda-intel model=(null),alc287-yoga9-bass-spk-pin

and reboot

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well, still nothing :frowning: thank you so much for your help anyways, at least ive tried something new. By the way, it seems to me that the pc thinks that whenever the system volume changes, it has to change "sound cutoff" (so an effect), and not the volume itself; dunno how to explain it. Thanks again so much for your help though

Try to get help with AI and the prompt the full ref of your computer, I'm sure it will help

ill try that way again if im not getting any other responses here on zorin forum; thanks again once more for your suggestions :slight_smile:

please have a look at this on GitHub
it refers to your particular laptop

best of luck Steve ..

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Good search, I didn't see it and for sure it could help

1 Like

thank you so much for this but well.. still nothing :frowning: , maybe because this fix is for lenovo yoga with INTEL laptops, but mine has AMD . It seems that whatever I do, absolutely nothing changes

give me the exact ref of your computer, I will try to help you more

1 Like

oh thank you so much in advance! I'm going to copy details from system's info in zorin settings

System Details Report


Report details

  • Date generated: 2026-03-03 18:55:13

Hardware Information:

  • Hardware Model: Lenovo Yoga 7 2-in-1 14AKP10
  • Memory: 32,0 GiB
  • Processor: AMD Ryzen™ AI 7 350 w/ Radeon™ 860M × 16
  • Graphics: AMD Radeon™ 860M Graphics
  • Disk Capacity: 1,0 TB

Software Information:

  • Firmware Version: QXCN21WW
  • OS Name: Zorin OS 18 Core
  • OS Build: (null)
  • OS Type: 64-bit
  • Windowing System: Wayland
  • Kernel Version: Linux 6.17.0-14-generic

Tell me if you need something more (thanks again!)

P.s. Also, I've tried what's suggested in this website https://forum.endeavouros.com/t/no-sound-contrhttps://forum.endeavouros.com/t/no-sound-control-yoga-pro-14-imh9/57335ol-yoga-pro-14-imh9/57335 (and all its associated links) but apparently none of them worked. The fact is that I'm not really sure Im doing everything in the correct way