Can't get sound to work on my MSI GE75 Raider 10SF laptop

[famouswolf]

Hello, I am unable to get the sound working whatsoever on my laptop. I'm aware that it's an issue w/ the Nahimic drivers being Windows-only, I'm also aware of the workaround via unmuting the headphones in Alsamixer. That doesn't work, still not getting any sound. I've also tried installing Pavucontrol and messing around w/ that, still no luck. Any help would be appreciated.

> # System Details Report
---

## Report details
- **Date generated:**                              2025-11-07 17:00:33

## Hardware Information:
- **Hardware Model:**                              Micro-Star International Co., Ltd. GE75 Raider 10SF
- **Memory:**                                      16.0 GiB
- **Processor:**                                   Intel® Core™ i7-10750H × 12
- **Graphics:**                                    Intel® UHD Graphics (CML GT2)
- **Graphics 1:**                                  NVIDIA GeForce RTX™ 2070
- **Disk Capacity:**                               1.5 TB

## Software Information:
- **Firmware Version:**                            E17E9IMS.10D
- **OS Name:**                                     Zorin OS 18 Pro
- **OS Build:**                                    (null)
- **OS Type:**                                     64-bit
- **Windowing System:**                            X11
- **Kernel Version:**                              Linux 6.14.0-35-generic

[Ponce-De-Leon]

@famouswolf

I've also tried installing Pavucontrol and messing around w/ that, still no luck.

What Options do You get in Pulse Audio on the Output and Configuraton Tab?

[famouswolf]

The above screenshots are what I see, I've tried changing things on the Configuration tab (and going back into Alsamixer and ensuring the headphone option is unmuted and at max vol) but still no sound.

[Ponce-De-Leon]

Okay, based on this askubuntu Thread, let's try the Following: Open the Terminal and type:

sudo nano /etc/default/grub

In the white Textblock:

look for the Line:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

Add to that Line snd_hda_intel.dmic_detect=0 so that it looks like this:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash snd_hda_intel.dmic_detect=0"

Then press ctrl+o to save the Change, Enter to confirm and ctrl+x to exit. Back in the normal Terminal Overview type sudo update-grub to make affect the Change. Don't forget that! Without that, it will not work.

[StarTreker]

I have the GE76 version of your computer, the next years model, and I'm not having sound issues. While following Ponce's recommendations, I'd also like to ask you to disable Secure Boot in the BIOS. I'd also like to ask you to switch off Wayland at your login screen. Click on your name, a appears, click on it, and choose Zorin OS Desktop AKA X11, do not use Wayland.

BTW, I'm using an external S.M.S.L M200 USB DAC for higher quality sound. If you are not able to get your internal notebook speakers to fire, there is always the option of getting a cheap no frills external USB audio adapter.

---

[famouswolf]

Tried your solution, did not work. Strangely enough, I ran some updates today and then I tried unmuting my headphone output in Alsamixer and now all of a sudden my speakers are working! Before you ask, yes I did run system updates previously (I'm an IT system admin, trust me I know the importance of keeping device software up-to-date) but for whatever reason my speakers are working now so huzzah. Now I just need to make my Alsamixer settings permanent as they aren't saved in-between reboots. I've tried sudo alsactl store but that didn't work, any suggestions?

[StarTreker]

You could also save the mixer settings into a custom file with alsactl...

alsactl --file ~/.config/asound.state store

alsactl --file ~/.config/asound.state restore

---

[Forpli]

I read in another thread that it helped to install 'alsa-utils' and then the settings of alsamixer were saved with 'sudo alsactl store'.

[Ponce-De-Leon]

I'm not so familiar with Alsamixer but @zabadabadoo might know this. So, let's see if he can give You Advice with this.

[zabadabadoo]

I have never had to add anything to basic ZorinOS Core to allow sudo alsactl store to function. But I am still on Z17.3Core.
I don't know if ZorinOS move to pipewire from pulseaudio has some side effects on alsamixer.

A websearch found this: https://askubuntu.com/questions/50067/how-to-save-alsamixer-settings