Can't login to WiFi hotspot


I get this error message when I try to connect to my hostel's WiFi network instead of the hotspot login page

Any way I can fix it?

Hi, and welcome to the Zorin OS community!

Based on that screenshot alone it's impossible to tell what's wrong. The error message indicates an error in name resolution, which is not the same thing as not being connected to the Wi-Fi. It's possible to be connected to a network and not having internet access for other reasons.

A few things you should try:

  1. Verify that you are actually connected to the Wi-Fi network.

  2. Ask the front desk about this issue. It's possible they are having issues or there are too many devices connected.

  3. Change the DNS settings as that provides the name resolution. To do that, go to Settings -> Networks and click on the wheel icon for the wireless connection. Over at the "IPv4" tab, disable the automatic DNS setting and enter: 8.8.8.8,1.1.1.1,9.9.9.9:

    I only have one in the screenshot but more is better. These are public DNS servers by Google, Cloudflare and Quad9, respectively.

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