Okay, so that image was from yesterday and what we did was that we also tried to enter recovery mode, Flexi tried to ask chat gpt what to do, and chat gpt told him to update the packages in the terminal, that was yesterday though. He hasn't entered the terminal yet.
I just remembered something we haven't tried yet is booting to the USB, and then selecting the repair option from there.
No, it installs itself fine, when we restart the computer the problem occurs.
Yes, to do what @PlumpKibbles suggested:
The best idea would be to take a photo of each part, to cover the full file. Maybe to get the whole log you can also access the log file using Linux Reader, look for the files, and paste the contents here for better readability.
What's that? He told me he had changed something in the BIOS, but I don't know what it was. I thought it was safe boot or something like that but it was maybe that.
I do want to note I found a similar post today, which had the same issue (also on an HP), and he had the same issue on three of his computers when he updated them. I have two theories about what is going on:
- It's a bug in the update that may have stopped some drivers from working, specifically on HP computers.
- It's a problem with the download servers, which might be downloading a corrupted ISO file. It's unlikely though because that would probably be a region-dependent problem.
Edit: I just realized the poster said that it was Zorin OS 16.3:
and I'm using it right now... I have an Honor laptop though, not an HP computer so it can still be a driver issue.