Hi, after upgrading to 16.2 my laptop I have difficulties with opening some web pages. I get the following error ERR_ADDRESS_UNREACHABLE, then after a little they load. Others, like my own domain do not load at all. It is not a problem of browsers, I have installed FF, Chrome, Brave and Iron and it is the same. It is not the connection or router because I try a PC, another laptop and 2 mobiles without problems. Any suggestions?
(Moderator note: Link removed)
Are you using a VPN?
In your Netowrk Connection settings, can you please check your IP version, whether you are on IPv4 or 6. You should be on 4.
You may want to check your Preferred and alternate DNS, as well.
In your network settings, the connection you use, go to the dns and uncheck the auto or dynamic, add 1.1.1.1 as the primary and 1.0.0.1 as secondary. If you want, you could set your router to these dns addresses and all of your devices will benefit.
Ok, you can recheck the auto or dynamic (the ISP may have that DNS or custom DNS blocked).
After changing back to the automatic configuration, would you run the following in the terminal:
ifconfig -a
If there are any ipv4 addresses that don't start with one of the following: 10, 172.16, 192.168 or 169.254 -- black it out and the corresponding ipv6 address prior to posting the output.
this is what I get
enp0s25: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500
ether 28:d2:44:32:b8:68 txqueuelen 1000 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 0 bytes 0 (0.0 B)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
device interrupt 20 memory 0xf2500000-f2520000
lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
inet6 ::1 prefixlen 128 scopeid 0x10
loop txqueuelen 1000 (Loopback locale)
RX packets 3614 bytes 831753 (831.7 KB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 3614 bytes 831753 (831.7 KB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
wlp3s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 192.168.1.86 netmask 255.255.255.0 broadcast 192.168.1.255
inet6 fe80::2cbc:b030:dd89:e181 prefixlen 64 scopeid 0x20
ether a4:4e:31:95:ee:90 txqueuelen 1000 (Ethernet)
RX packets 52568 bytes 62122088 (62.1 MB)
RX errors 0 dropped 1167 overruns 0 frame 0
TX packets 22884 bytes 4822496 (4.8 MB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
this laptop has also windows installed. Under windows I get to my website.
Under Zorin using Tor from Brave I have access to my website too.
You don't have your firewall enabled on Zorin? I ask because of the dropped packet number being so high and the received being 0. Do you have proxy configured as auto? May want to change that to none (in the browser). It may be the ISP. This is an odd one.
It seems you have connectivity and are able to both send and receive. Is it the snap version of Firefox?
Are there many wireless networks near you? If so. You could always change the channel on the router (7 is usually good, they default to 11). That may be the reason for dropped packets... though funny it doesn't happen on windows or brave.
Gday @fvoce ,
As they seem to load ( timedelay) try disabling "Hardware Acceleration" in the browser. restart browser & try again.
Added:
Also clear cache & temp files in the browser, old cache may give the same output.
I'm thinking network issue, but this would make sense since almost every browser has hardware acceleration now.
Will try everything mentioned here. Just to be clear, in the house I have 3 pc/laptops and 2 mobile phones. This happens only with one laptop and only with Zorin. It has also Windows installed and there I have no problems
How is your gateway static IP configured?
done. no change
In each browser did you disable hardware acceleration? If it was disabled, did you attempt to enable it? What did you change prior to this issue (installed software, updated, change configuration)? Was it just the upgrade to 16.2? Does this happen if you load into a previous kernel using the grub advanced menu?
If you're running Tor, be sure you've not accidentally configured it to act as an exit node... I used to run a Tor exit node, my WAN IP address was continually being put into blacklists. Luckily, all I had to do was release the IP lease, get a new IP address, and all was good until the same symptoms you described started again.
And check that the MTU on your connection is actually 1500... that can cause no end of troubles if the MTU (Maximum Transmission Unit) used by your ISP is actually lower than that.
https://www.tp-link.com/us/support/faq/190/
ping -M do -s 1500 9.9.9.9
PING 9.9.9.9 (9.9.9.9) 1500(1528) bytes of data.
ping: local error: message too long, mtu=1500
ping: local error: message too long, mtu=1500
ping: local error: message too long, mtu=1500
ping -M do -s 1472 9.9.9.9
PING 9.9.9.9 (9.9.9.9) 1472(1500) bytes of data.
1480 bytes from 9.9.9.9: icmp_seq=1 ttl=53 time=71.9 ms
1480 bytes from 9.9.9.9: icmp_seq=2 ttl=53 time=94.4 ms
1480 bytes from 9.9.9.9: icmp_seq=3 ttl=53 time=117 ms
You can see that it adds 28 bytes... that's normal (it's the packet header). So a command of ping -M do -s 1472 9.9.9.9 is testing an MTU of 1500.
Hit Ctrl-C to stop the ping process.
You can check what your MTU is set to by:
ip -d link list
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00 promiscuity 0 minmtu 0 maxmtu 0 addrgenmode eui64 numtxqueues 1 numrxqueues 1 gso_max_size 65536 gso_max_segs 65535
2: wlo1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP mode DORMANT group default qlen 1000
link/ether 8a:55:6f:5b:b4:35 brd ff:ff:ff:ff:ff:ff promiscuity 0 minmtu 256 maxmtu 2304 addrgenmode none numtxqueues 1 numrxqueues 1 gso_max_size 65536 gso_max_segs 65535
As you can see, my wlo1 connection has MTU 1500.
To permanently change the MTU:
And to narrow down where the error is, try running:
awk '(f==0) { i=1; while ( i<=NF) {n[i] = $i; i++ }; f=1; next} (f==1){ i=2; while ( i<=NF){ printf "%s = %d\n", n[i], $i; i++}; f=0}' /proc/net/netstat
It'll give an output like this:
SyncookiesSent = 0
SyncookiesRecv = 0
SyncookiesFailed = 0
EmbryonicRsts = 0
PruneCalled = 0
RcvPruned = 0
OfoPruned = 0
OutOfWindowIcmps = 0
LockDroppedIcmps = 0
ArpFilter = 0
TW = 74
TWRecycled = 0
TWKilled = 0
PAWSActive = 0
PAWSEstab = 0
DelayedACKs = 999
DelayedACKLocked = 1
DelayedACKLost = 71
ListenOverflows = 0
ListenDrops = 0
TCPHPHits = 24874
TCPPureAcks = 3420
TCPHPAcks = 5530
TCPRenoRecovery = 0
TCPSackRecovery = 0
TCPSACKReneging = 0
TCPSACKReorder = 29
TCPRenoReorder = 0
TCPTSReorder = 0
TCPFullUndo = 0
TCPPartialUndo = 0
TCPDSACKUndo = 0
TCPLossUndo = 0
TCPLostRetransmit = 0
TCPRenoFailures = 0
TCPSackFailures = 0
TCPLossFailures = 0
TCPFastRetrans = 0
TCPSlowStartRetrans = 0
TCPTimeouts = 2
TCPLossProbes = 44
TCPLossProbeRecovery = 1
TCPRenoRecoveryFail = 0
TCPSackRecoveryFail = 0
TCPRcvCollapsed = 0
TCPBacklogCoalesce = 0
TCPDSACKOldSent = 71
TCPDSACKOfoSent = 2
TCPDSACKRecv = 39
TCPDSACKOfoRecv = 0
TCPAbortOnData = 59
TCPAbortOnClose = 23
TCPAbortOnMemory = 0
TCPAbortOnTimeout = 0
TCPAbortOnLinger = 0
TCPAbortFailed = 0
TCPMemoryPressures = 0
TCPMemoryPressuresChrono = 0
TCPSACKDiscard = 0
TCPDSACKIgnoredOld = 0
TCPDSACKIgnoredNoUndo = 23
TCPSpuriousRTOs = 0
TCPMD5NotFound = 0
TCPMD5Unexpected = 0
TCPMD5Failure = 0
TCPSackShifted = 0
TCPSackMerged = 0
TCPSackShiftFallback = 28
TCPBacklogDrop = 0
PFMemallocDrop = 0
TCPMinTTLDrop = 0
TCPDeferAcceptDrop = 0
IPReversePathFilter = 1
TCPTimeWaitOverflow = 0
TCPReqQFullDoCookies = 0
TCPReqQFullDrop = 0
TCPRetransFail = 0
TCPRcvCoalesce = 1005
TCPOFOQueue = 783
TCPOFODrop = 0
TCPOFOMerge = 2
TCPChallengeACK = 1
TCPSYNChallenge = 1
TCPFastOpenActive = 0
TCPFastOpenActiveFail = 0
TCPFastOpenPassive = 0
TCPFastOpenPassiveFail = 0
TCPFastOpenListenOverflow = 0
TCPFastOpenCookieReqd = 0
TCPFastOpenBlackhole = 0
TCPSpuriousRtxHostQueues = 0
BusyPollRxPackets = 0
TCPAutoCorking = 752
TCPFromZeroWindowAdv = 0
TCPToZeroWindowAdv = 0
TCPWantZeroWindowAdv = 0
TCPSynRetrans = 2
TCPOrigDataSent = 9039
TCPHystartTrainDetect = 0
TCPHystartTrainCwnd = 0
TCPHystartDelayDetect = 0
TCPHystartDelayCwnd = 0
TCPACKSkippedSynRecv = 0
TCPACKSkippedPAWS = 0
TCPACKSkippedSeq = 0
TCPACKSkippedFinWait2 = 0
TCPACKSkippedTimeWait = 0
TCPACKSkippedChallenge = 0
TCPWinProbe = 0
TCPKeepAlive = 1072
TCPMTUPFail = 0
TCPMTUPSuccess = 0
TCPDelivered = 9363
TCPDeliveredCE = 0
TCPAckCompressed = 448
TCPZeroWindowDrop = 0
TCPRcvQDrop = 0
TCPWqueueTooBig = 0
TCPFastOpenPassiveAltKey = 0
TcpTimeoutRehash = 2
TcpDuplicateDataRehash = 1
TCPDSACKRecvSegs = 39
TCPDSACKIgnoredDubious = 0
TCPMigrateReqSuccess = 0
TCPMigrateReqFailure = 0
InNoRoutes = 0
InTruncatedPkts = 0
InMcastPkts = 651
OutMcastPkts = 477
InBcastPkts = 0
OutBcastPkts = 0
InOctets = 98576549
OutOctets = 5274975
InMcastOctets = 142485
OutMcastOctets = 91852
InBcastOctets = 0
OutBcastOctets = 0
InCsumErrors = 0
InNoECTPkts = 89776
InECT1Pkts = 0
InECT0Pkts = 0
InCEPkts = 0
ReasmOverlaps = 0
MPCapableSYNRX = 0
MPCapableSYNTX = 0
MPCapableSYNACKRX = 0
MPCapableACKRX = 0
MPCapableFallbackACK = 0
MPCapableFallbackSYNACK = 0
MPFallbackTokenInit = 0
MPTCPRetrans = 0
MPJoinNoTokenFound = 0
MPJoinSynRx = 0
MPJoinSynAckRx = 0
MPJoinSynAckHMacFailure = 0
MPJoinAckRx = 0
MPJoinAckHMacFailure = 0
DSSNotMatching = 0
InfiniteMapRx = 0
DSSNoMatchTCP = 0
DataCsumErr = 0
OFOQueueTail = 0
OFOQueue = 0
OFOMerge = 0
NoDSSInWindow = 0
DuplicateData = 0
AddAddr = 0
EchoAdd = 0
PortAdd = 0
AddAddrDrop = 0
MPJoinPortSynRx = 0
MPJoinPortSynAckRx = 0
MPJoinPortAckRx = 0
MismatchPortSynRx = 0
MismatchPortAckRx = 0
RmAddr = 0
RmAddrDrop = 0
RmSubflow = 0
MPPrioTx = 0
MPPrioRx = 0
MPFailTx = 0
MPFailRx = 0
RcvPruned = 0
SubflowStale = 0
SubflowRecover = 0
Thank you all for your suggestions, but I am not so techie with all this stuff and using terminal and all the other things. I will make a backup and then a brand new installation of zorin.
Try these commands,
sudo systemd-resolve --flush-caches
sudo resolvectl flush-caches
sudo apt update && sudo apt upgrade
reboot
If still persisting, Open the "systems Monitor"
Watch or screenshot the cpu/ram usage, when you try loading your browser page/s.
Again Post results here please.
When this is done it may help the others.
i'm off to bed.