Hi all,
I have gone through the forum to see if there are any problems that relate to mine but i could not find any, hence the reason for this post, i have just come from windows to Zorin OS so please have a little patience with me
I have a Lenovo T15 laptop and have been struggling for a couple of days now, trying to get two external Asus zenscreen monitors to work. I purchased a i-tec C3DUAL4KDP adaptor to connect the two screens to the laptop but it is not working or even powering up the screens? So one of my colleagues suggested that i should view the "dmesg" output when connecting the screen up, and what i get is the following output seen below, but i have no idea what else i must do in order to get it working, i have even tried installing the DisplayLink from the Ubuntu site without success, the graphics card that is in the laptop is:
00:02.0 VGA compatible controller: Intel Corporation TigerLake-LP GT2 [Iris Xe
Graphics] (rev 01)
Subsystem: Lenovo TigerLake-LP GT2 [Iris Xe Graphics]
Kernel driver in use: i915
Kernel modules: i915
Output from "dmesg"
[ 48.876118] usb 3-5: new high-speed USB device number 7 using xhci_hcd
[ 49.415239] usb 3-5: New USB device found, idVendor=2109, idProduct=0100, bcdDevice= 3.00
[ 49.415250] usb 3-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 49.415253] usb 3-5: Product: USB 2.0 BILLBOARD
[ 49.415256] usb 3-5: Manufacturer: VIA Technologies Inc.
[ 49.415259] usb 3-5: SerialNumber: 0000000000000001
[ 51.372081] ucsi_acpi USBC000:00: ucsi_handle_connector_change: GET_CONNECTOR_STATUS failed (-110)
[ 54.512356] usb usb2-port2: attempt power cycle
[ 63.004361] usb usb2-port2: unable to enumerate USB device
[ 66.878272] warning: `ThreadPoolForeg' uses wireless extensions which will stop working for Wi-Fi 7 hardware; use nl80211
[ 67.758407] ucsi_acpi USBC000:00: GET_CONNECTOR_STATUS failed (-110)
Thanks